Cornerstone Learning Reviews & Product Details

It has all the functionality of an advanced LMS Review collected by and hosted on G2.com.

Highly clunky user experience. Lack of responsively from the client support team. Review collected by and hosted on G2.com.

The reporting functionality is excellent, especially since upgrading to Enhanced Reports (Reporting 2.0). The amount of data we can extract for our business lines is phenomenal. I also appreciate our flexibility in using Organizational Units to create groups for assigned training. We are in a highly regulated business with a lot of role-specific training. We can quickly zero in on specific roles, existing employees vs. new hires, and many other combinations. Review collected by and hosted on G2.com.

Some of our training is reversioned often, and many courses are housed within multiple curricula. The process of reversioning a course and updating the impacted curricula is sometimes tedious, especially when working with multiple classes that affect the same curricula. We've had to be creative in turning off emails at certain times, so that impacted learners do not receive "assigned training" notices with each reversion. Review collected by and hosted on G2.com.

I enjoy the ability to upload our own in-house content with ease. Additionally, we leverage Custom Pages to load (as we call them) non-LO's to the system. These are our policies, forms, and resources that are not meant to enhance learners skill-sets. Review collected by and hosted on G2.com.

Versioning options are confusing at times and have caused us issues in the past. Over time, we've learned the system's tendencies and now know what our internal processes need to be. Review collected by and hosted on G2.com.

As a highly regulated customer, system validation and maintaining that validation are critical elements. Cornerstone continues to be an industry leader in having a fully validated system for highly regulated customers. Review collected by and hosted on G2.com.

Technical support has been a glaring issue with Cornerstone. Any issues short of a complete system outage are handled quite sloppily. Communication on the tickets is poor and response times to receive meaningful responses and not just SLA check ins are frustrating. Review collected by and hosted on G2.com.

Cornerstone Learning provides an up to date and intuitive platform for learners to engage. The flow of work is easy to manage required training for a highly regulatory healthcare system. Learners can easily engage in training and admins can easily establish the requirements for both a regulatory yet engaging learner experience. The biggest important thing for us is the administrative process for loading, assigning and reporting on training.

The support is fantastic and unmatched to any other vendor we've dealt with.

Implementation was tedious, but extremely organized and well done. Fantastic team on Cornerstone's side to support the onboarding of all Cornerstone modules. Review collected by and hosted on G2.com.

Cornerstone continues to evolve it's platform to allow additional functionality for administrators to care for the learning experience. They have a good process for prioritizing ideas that come in to enhance/update, but there are so many requests, it takes time to get the functionality that's needed to easier manage some administrative tasks. Review collected by and hosted on G2.com.

I love the home page where we can feature different training courses, make suggestions, and more. The Due Soon areas helps people prioritize, so they can focus on what's most important before discovering optional training. We are able to keep this all fresh and new thanks to SMB Essentials content! Review collected by and hosted on G2.com.

I don't have any complaints as of yet. I have worked with approx 5 LMS systems over the years, and for my current company and size, it is checking all of our boxes, and then some! I was not present for the integration process, so I am unable to speak to that. Review collected by and hosted on G2.com.

It has all standard features that you'd expect from an LMS, and each feature has a very deep level of customization. This empowers learning admins with everal options to opearte on.

It has integrations with most content providers and HCMs which makes it a good fit to most organizations

Large and very collaborative community as well as product academy makes it easy to learn and take the most out of it Review collected by and hosted on G2.com.

There is still some insonsistency betweehn its different modules on the admin side, so you will find some very moder user interfaces for some areas and somehow outdated ones for other areas.

Even though it integrates with most HCMs i.e.: Workday, it is often questioned if it would be better to have a "One time shop" for all HR stuff including learning, which means staying with your HCM if it also has an LMS that is under the same unbrella and shares the same UX. Review collected by and hosted on G2.com.

CSOD provides easy catalog management & with recent updates has made easier when updating/versioning learning objects (material, eLearning & video). Review collected by and hosted on G2.com.

Certification platform does not provide options that are available for other LO types such as suggested or featured availability. Additionally the certification management is very difficult and cumbersome.

Patch release notes need more detail & clarification - we have been told the Learning platform updates will be more tied to patch data and not having explanation makes it very difficult to test. Review collected by and hosted on G2.com.

It can manage our very decentralized company and still give everyone some customisation Review collected by and hosted on G2.com.

The API can not be segregated by Orgnizational Unit. Review collected by and hosted on G2.com.

Cornerstone Learning provides us with the ability to automate learning processes and relieve the admin tasks of our training team. I appreciate the community Cornerstone has built for their customers and the resources that make administering the system much easier. I appreciate the focus on updating the UI across the system and developing the skills feature. Review collected by and hosted on G2.com.

I would like to see Cornerstone revisit and update some of the older features that have quite an outdated UI. Review collected by and hosted on G2.com.