Top Rated ConvoZen.AI Alternatives
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5.0 out of 5
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DT
Dhiraj T.
Enterprise(> 1000 emp.)
What do you like best about ConvoZen.AI?
Automating call audits, improving agent performance, and refining conversational intelligence. A must-have tool for businesses, enhancing efficiency and insights from customer interactions. Streamlining operations, it empowers organizations with automated insights, ensuring exceptional customer service and informed decision-making. Review collected by and hosted on G2.com.
What do you dislike about ConvoZen.AI?
It is tough to dislike anything about this awesome product. Review collected by and hosted on G2.com.
3 out of 4 Total Reviews for ConvoZen.AI
4.8 out of 5
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RP
Rimlee P.
Product Marketer
Marketing and Advertising
Mid-Market(51-1000 emp.)
CC
Verified User in Computer Software
Mid-Market(51-1000 emp.)
What do you like best about ConvoZen.AI?
Smooth integration with CRM and tailored features which actually add value to your business.
Also, not to forget about the customer support and product training part.
The UI is quite friendly and enables any non-techy guy to use it. Review collected by and hosted on G2.com.
What do you dislike about ConvoZen.AI?
Limited period for days for free POC (14 days - free trial) Review collected by and hosted on G2.com.
ZA
Zaher A.
Enterprise(> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about ConvoZen.AI?
Gen AI features like Smart Clusters, Automation, Automated Audits, and AI Coaching with perfect multilingual transcription. Compared to other competition, the AI really works even in very complex settings Review collected by and hosted on G2.com.
What do you dislike about ConvoZen.AI?
There is no manual auditing flow as of now Review collected by and hosted on G2.com.
There are not enough reviews of ConvoZen.AI for G2 to provide buying insight. Below are some alternatives with more reviews:
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JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface.
Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations.
Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights.
Top JustCall features to watch out for:
★ Inbound & outbound calling
★ Send & receive SMS & MMS
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★ SMS Workflows & Bots
★ Multi-level IVR
★ Real-time agent assist
★ AI-powered SMS Copilot
★ AI coaching
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★ Live call monitoring
★ Shared WhatsApp inbox
★ Automatic call distribution
★ Business phone numbers in 70+ countries
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Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components:
• Call tracking, featuring the most actionable online-to-offline attribution data
• Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs
• Call management, featuring easy-to-configure conversational IVRs and intelligent call routing
Integrations, with dozens of no-code and low-code ways to connect your data to the leading marketing, analytics, and CX technologies
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Gryphon automatically captures and analyzes all sales activity from any phone and turns it into actionable insight. Understand the behaviors that get results with 100 % accuracy through real time visibility into your rep’s phone -based activity from any location. Our targeted speech analytics identifies the techniques and phrases used by your top performers allowing sales leaders to raise the performance of every rep on their team.
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