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ConvergeHub Reviews & Product Details - Page 4

ConvergeHub Overview

What is ConvergeHub?

ConvergeHub is an enterprise-grade CRM, with Sales, Marketing, Support and Billing, for managing all customer related activities from one unified platform. It is a high-horsepower business-growth platform built for small and mid-size businesses. You can use ConvergeHub to accomplish all customer related activities through every stage of the customer lifecycle. Use it to attract leads, send campaigns, nurture prospects, close sales, answer support tickets, generate contracts, store documents, manage products or services, send quotations, create invoices, and more. ConvergeHub’s powerful customization and automation features let you configure and automate your own business processes and skyrocket productivity. ConvergeHub’s 360-degree prospect and customer view gives you in-depth actionable insights, allows you to keep track of all touchpoints through activity history, and lets you plan upcoming conversations with prospects and customers through any channel – email, phone, text, fax or social. Comments, notes, tags, tasks, appointments, calendars, reminders, notifications come together to keep you connected and up-to-date. You can segment your lists, create templates and run marketing campaigns through email and text. Keep in close touch with your customers by tracking customer service cases and responding to them quickly. Get paid quickly by creating quotations and sending invoices for your products and services right from the CRM and track payments as you receive them. Report Builder and customizable Dashboards lets you create your own reports and visually track progress of every area of the business. ConvergeHub integrates with other software through many native integrations such as QuickBooks, DocuSign, PandaDoc, Ringcentral, Twilio, Office365, Box, Dropbox, Wordpress, etc. and also through Zapier, Piesync, APIs and Webhooks.

ConvergeHub Details
Languages Supported
English, Spanish
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Product Description

Cloud-based CRM software for SMBs

How do you position yourself against your competitors?

ConvergeHub provides a distinctive edge against its competitors both from the technological and business point of view:

Technological advantage:
• Cloud: Anytime Anywhere access from any internet-enabled device
• Intuitive Interface: Simple navigation and friendly interface to ensure quick and easy user adoption.
• Configurable: Easily adaptable to different business process requirements.

Business advantage:
• Business Growth software: Enables fast-growing small business get more customers and grow more sales by combing the power of customer relationship management, multi-channel marketing, business process automation, document management, partner collaboration, and dynamic reports and analytics in one solution.
• Unified Platform: Streamlines, sales, marketing, customer service and collaboration; serves as one central platform to nurture leads, recognize opportunities, close deals and support customers
• App integration: App integration is available for Docusign, GoToMeeting, Twilio, QuickBooks, Outlook, Google Apps and many more.


Seller Details
Year Founded
2016
HQ Location
San Francisco Bay Area, California
Twitter
@convergehub
1,851 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Description

Powerful yet Simple CLOUD CRM for SMBs


Shampa B.
SB
Overview Provided by:
Founder and CEO, ConvergeHub

Recent ConvergeHub Reviews

Daniel V.
DV
Daniel V.Small-Business (50 or fewer emp.)
4.5 out of 5
"A good all-in-one CRM"
I like the how clean and simple to use the system is, even my some of my non-tech members of staff love it.
André P.
AP
André P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Awesome CRM-Software with outstanding support!"
I am customer of Convergehub since 2021 and very happy with the individual options it gave. I tested a lot of different CRM platform and it is the ...
Baggy T.
BT
Baggy T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Probably the most versatile CRM system I have used after 25 years in business."
The flexibility of the system. The user interface and the ease of use. It is almost intuitive when you set up the CRM as to how you want it. We too...
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ConvergeHub Media

ConvergeHub Demo - Customizable Dashboards
View your entire business from the Dashboard page. Build and customize your own Dashboards.
ConvergeHub Demo - Leads: 360-degree prospect view
Leads module is designed to follow-up methodically and close sales quickly
ConvergeHub Demo - Send Campaigns and track stats
Use marketing modules to attract more leads and nurture them through constant communication
ConvergeHub Demo - Track Cases and send automated responses
Provide stellar support and create amazing customer experience with ConvergeHub’s Support feature
ConvergeHub Demo - Create Products/Services, Quotations and Invoices
Manage products or services, create quotations and send invoices
ConvergeHub Demo - Work Smarter with Automation
Automate repetitive tasks and skyrocket your productivity.
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Video Reviews

36 ConvergeHub Reviews

4.8 out of 5
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36 ConvergeHub Reviews
4.8 out of 5
36 ConvergeHub Reviews
4.8 out of 5

ConvergeHub Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for ConvergeHubQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Tawni O.
TO
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ConvergeHub?

I love how it integrates with my favorite apps. The customer service is phenomenal. Review collected by and hosted on G2.com.

What do you dislike about ConvergeHub?

I have not found anything that I just like yet and I do not expect to find anything wrong. Review collected by and hosted on G2.com.

Recommendations to others considering ConvergeHub:

Go for it! Review collected by and hosted on G2.com.

What problems is ConvergeHub solving and how is that benefiting you?

I am not a technical person. I have found that the customer service is wonderful and very personable. It is easy to use and I’m looking forward to growing my business using it. Review collected by and hosted on G2.com.

FS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ConvergeHub?

The database of leads and the status of each and every lead has made it tremendously easily. Love the app and response times for amy customer support. Review collected by and hosted on G2.com.

What do you dislike about ConvergeHub?

although its not the biggest deal, i wish the users were allowed a bit more flexibility when it comes to mapping fields.

Not a deal breaker in any way for a pretty standard company. Review collected by and hosted on G2.com.

What problems is ConvergeHub solving and how is that benefiting you?

telecalling Review collected by and hosted on G2.com.

Verified User in Internet
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ConvergeHub?

CRM easy to learn, a huge time saving and a really simple file follow-up between each member of the team Review collected by and hosted on G2.com.

What do you dislike about ConvergeHub?

For the moment no negative point. I have been using the CRM for 2 months and no complaints. Review collected by and hosted on G2.com.

What problems is ConvergeHub solving and how is that benefiting you?

Huge time saving and a really simple file follow-up between each member of the team Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ConvergeHub?

It allows me to keep track of my current, former and prospective clients Review collected by and hosted on G2.com.

What do you dislike about ConvergeHub?

luv is so far, I have been able to do everything I want to Review collected by and hosted on G2.com.

What problems is ConvergeHub solving and how is that benefiting you?

allows me to keep track and market to all my book Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ConvergeHub?

One of the best tools I have been using. We have increase our productivity in sales a lot and the team is more focused . Review collected by and hosted on G2.com.

What do you dislike about ConvergeHub?

We have been using the tool for almost a month and Nothing by now. Review collected by and hosted on G2.com.

What problems is ConvergeHub solving and how is that benefiting you?

Organization of the sales and marketing teams and coordination of activities and actions. Review collected by and hosted on G2.com.

Francis R.
FR
Business Systems Analyst, P.M.
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ConvergeHub?

ConvergeHub offers great dashboards and an intuitive interface. Review collected by and hosted on G2.com.

What do you dislike about ConvergeHub?

Lack of real-time notifications. Difficulty in pulling data via API. Review collected by and hosted on G2.com.

What problems is ConvergeHub solving and how is that benefiting you?

We were looking for a CRM with a strong feature set. As for benefits, we were able to figure out what was missing in the business processes and were able to quickly adapt. Review collected by and hosted on G2.com.