The best thing, which I saw about ContractSafe is the search capabilities and how contracts can be easily managed. I can easily search for particular contracts because the search function is extremely fast even if we have many of them. We have integrated it to work with DocuSign and that actually helps in contract signing. I also enjoy the alert feature which notifies us of renewal dates, there is nothing like forgetting a due date again. It is convenient to use and helps us avoid a considerable amount of work. Review collected by and hosted on G2.com.
The biggest disadvantage of it is the ContractSafe dashboard is not customizable. It’s useful for the most basic tasks, though the ability to tailor it to how we work would be beneficial. What this lack flexibility implies is that we do not always structure our contracts in the most optimal manner. Another challenge is that the integration with some platforms demand extra work which makes some of our processes slower. Review collected by and hosted on G2.com.
106 out of 107 Total Reviews for ContractSafe
Overall Review Sentiment for ContractSafe
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I love the ease of sending, recieving, and tracking our contracts. ContractSafe also has amazing customer service. I have a dedicated team member to help with any questions I may have and we talk weekly if needed. He (Zach) is very knowledgeable about the product and always takes the time to help me with any issues that I have. Review collected by and hosted on G2.com.
At this time after 6 months of using ContractSafe I haven't found a downsize. If there is an issue I just call customer service or go to the chat bot and the next thing I know they have found a way to resolve any issue I bring to there attention. Review collected by and hosted on G2.com.
Contract was incredibly easy to set up and easy to use on an ongoing basis. I would describe it as feeling ios like in that functionally it just makes sense, you don't' need a ton of (or maybe any) training to get in and start working as a standard user. They are making continual updates to the platform which is nice. I use it daily and overall am very happy with the software. Their customer support team is incredibly responsive to requests. Review collected by and hosted on G2.com.
Sometimes the AI isn't quite as smart as I would like it to be, and at first using the search could be challenging. They have made quite a few upgrades in the search space and overall feels a lot better. Review collected by and hosted on G2.com.
Their customer service is excellent. They are always available. Always. Our customer success rep reminds me of Dwight Shrute from The Office, “You can always reach me. I’m never sick and I don’t take holidays.” They reach out regularly to check in and recently sent me statistics which functions we were underutilizing and set up a meeting on how we could make even better use of their product. Review collected by and hosted on G2.com.
There's nothing I really dislike. The AI feature is quite good but not quite 100% perfect. It's probably 85-90% accurate, but no contract-reading AI feature can be perfect at this time. Review collected by and hosted on G2.com.
My favorite features include the ability to schedule term / renewal reminders for contracts, as well as being able to create custom fields to easily track and sort information which is important to us. I also love ability to create different folders for contracts so that they can be easily organized and shared across the organization with the ability to restrict who can acces, download and print. Finally, the platform is really intuitive and easy to use and the customer support is top notch! Review collected by and hosted on G2.com.
The AI feature has much improved since we initially started using the software, but it is still a bit wonky at times. In addition, I wish there was more flexibility in the user roles to allow users without edit rights to be able to run ther own queries or reports. Review collected by and hosted on G2.com.
As an attorney, what I appreciate most about ContractSafe is its intuitive interface and powerful search functionality. It simplifies contract management by making it incredibly easy to organize, search, and retrieve documents quickly. The ability to set automated reminders for key dates ensures that nothing slips through the cracks, which is essential for managing multiple clients and complex agreements. Additionally, its secure, cloud-based platform provides peace of mind, knowing that my clients' sensitive information is well-protected while remaining accessible from anywhere. ContractSafe truly streamlines the contract management process, allowing me to focus more on providing quality legal counsel rather than administrative tasks. Review collected by and hosted on G2.com.
I find ContractSafe to be an excellent tool, and I do not dislike anything about it. Review collected by and hosted on G2.com.
We've been using ContractSafe for managing our contracts for a few years now, and it has been an absolute game-changer for our organization. The platform is incredibly user-friendly, making it easy for our team to quickly locate and view our contracts without any hassle. The search functionality is top-notch, allowing us to find specific documents or terms in seconds, which has significantly improved our efficiency.
One of the standout features for me is the automated alerts for important dates and deadlines. This has helped us stay on top of renewals and other critical tasks, reducing the risk of missed opportunities or lapses in our agreements.
Overall, ContractSafe has simplified our contract management, saving us time and reducing stress, and I highly recommend it to any organization looking for a reliable and efficient contract management solution. Review collected by and hosted on G2.com.
The only item I can think of would be more AI capabilities. Review collected by and hosted on G2.com.
My favorite feature of ContractSafe is that it has a simple to use interface while being highly efficient in the searching department. The speed, ability to upload, sort and search for contracts has really improved handling tasks with our documents. I also like the fact that it integrates well with commonly used programs such as Google Drive and Microsoft office through which we can function well with our current programs. This integration is especially useful in order to have the same philosophy across all platforms and to organize us better. Review collected by and hosted on G2.com.
Some of the drawbacks of using ContractSafe are that its reporting functionality options are somewhat restricted. It is often difficult for us to provide elaborate reports or adapt them according to the requirements of a task. This is a limitation in the analysis and utilization of contract data which may lead to slow down the decision making processes. Further, there are some performance anomalies observed in the software especially when dealing with very large datasets. Review collected by and hosted on G2.com.
Easy to use: Even users with no legal background find ContractSafe intuitive.
Cost-effective: Compared to other CLM solutions, ContractSafe offers competitive pricing.
Great customer support: Users consistently praise ContractSafe's responsive and helpful customer service team.
Key features: ContractSafe offers essential features like document storage, automated reminders, e-signature integration (DocuSign), searchable contracts, and reporting.
Streamlined workflows: Simplifies contract approvals, forms, intake, signatures, and reporting. Review collected by and hosted on G2.com.
Limited customization: While offering some customization options, ContractSafe may not cater to highly specific contract needs.
Fewer integrations: Compared to some competitors, ContractSafe offers a smaller range of integrations with other business applications. Review collected by and hosted on G2.com.
ContractSafe is easy to use and navigate. It makes me job so much more simple as I can easily download my client's contracts and send them out. It puts me at ease knowing that the important information in a contract is kept in a secure place. I also have to mention how seamless it was to create an account in ContractSafe! Review collected by and hosted on G2.com.
I truly feel that there is not a single aspect of ContractSafe that I dislike. Review collected by and hosted on G2.com.
We had our agreements, vendor contracts and other documents all over the place. Our early-stage biotech company has numerous important NDA's, and many of them began expiring at the end of last year. We knew that our lack of tracking important expiration dates could cause issues in the near future if we didn't do something to automate this process.
In comes ContractSafe. I met with Charles to do a demo, and I was so impressed with the features, especially the AI function that automatically identifies the start and expiration dates, the company, counterparties, and any other important information you need to identify. You can even set up notifications to alert you to upcoming expiration dates.
ContractSafe is one of the most intuitive services I've ever used. I signed up about a month ago, and I've already uploaded over 150 documents. I especially love the ability to tag each document, create links, and set up folders and subfolders to easily organize our documents.
There onboarding process was easy, and I have all the support I needed. Their security is top-notch as well.
I highly recommend ContractSafe for any organization that wants to improve tracking of important contracts and agreements. You won't regret it!
Tracy Ward
Sonder Research X
Senior HR Director Review collected by and hosted on G2.com.
Nothing! I love everything about it so far. Review collected by and hosted on G2.com.
