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Connectpointz Streamlined our Workflow and Added Efficiency through EDI
40 ConnectPointz Reviews
What I like best about ConnectPointz is their top-notch customer service combined with an intuitive, easy-to-use platform. The support team is always responsive and helpful, making the entire experience smooth from start to finish. Their website is designed for efficiency, making it easy to manage orders and streamline processes." Review collected by and hosted on G2.com.
"While my overall experience with ConnectPointz has been great, one area for improvement could be adding more advanced customization options or features on the platform. Occasionally, I’ve found myself wishing for a bit more flexibility in certain aspects of the user interface. However, their excellent customer service more than makes up for this and ensures any issues are quickly resolved." Review collected by and hosted on G2.com.
Connectpointz have helped us get connected to our trading partners quicker and more robust than any other partner I have been working with over the past 15 years. An experienced team that will help you get across the finish line within days/weeks, not months/years. We got started with Connectpointz within a few days of signing, and have been rolling out new connecitons on a weekly basis, with very low effort from our side and minimum need of "unnecessary" interactions with the UI. The team at Conectpointz have been supporting us with a <1 day response time, and been super-flexible in meeting the very dynamic requirements of our solution design. We look forward to continue working with Connectpointz on a daily basis going forward. Review collected by and hosted on G2.com.
The user UI isn't the prettiest, but it gets the job done. Especially since we are doing full integrations in all directions. Review collected by and hosted on G2.com.
ConnectPointz by ACTData has helped us manage orders from various sales channels and automates order processing and shipping updates. This helps us save a lot of time. Review collected by and hosted on G2.com.
The dashboard is not very intuitive and it is a learning curve for new users. Review collected by and hosted on G2.com.
Their EDI program is easy to use - I especially love how helpful and quick to respond that their team is! They made setup and integration a breeze! Review collected by and hosted on G2.com.
One thing I dislike about ConnectPointz is that they bill per order instead of having a set price per month. Review collected by and hosted on G2.com.
ConnectPointz is a decent UI that offers admins and power users the ability to easily manage daily transactions, translation tables, and reports. The support team is superb and highly proficient with setting up new integrations. Review collected by and hosted on G2.com.
ConnectPointz could improve on error visibility. Seems that some transaction errors are not accurately displayed or easy to narrow down and resolve. Review collected by and hosted on G2.com.
EDI set-up was very simple and quick. Customer service was very kind and helpful. I recommend ConnectPointz to other People. Compared to other competitors, it is easy to use! Review collected by and hosted on G2.com.
There is not much about disliking ConnectPointz so far. We have just set up EDI with ConnectPointz so we still need time to review if there is any pros and cons but we like it very much so far. Review collected by and hosted on G2.com.
client requires EDI procedure and this program is a great way for the alternative instead of having EDI in house. easy to use once you get used to and great support Review collected by and hosted on G2.com.
it does take some time to get used to but the support is there to guide you through Review collected by and hosted on G2.com.
They have made ecommerce easier. They input the orders into our Quickbooks and acknowledge the order with the Site Plus now they generate the label and send the tracking back automatically. Review collected by and hosted on G2.com.
It has been a bit longer to work out all the angles to set it up. We are still running into little quirky things setting up the final connections. I think i just assumed it is a plug-in play but each setup is unique. Review collected by and hosted on G2.com.
