Configure One Cloud Reviews & Product Details - Page 12

first of all the product has to work. And it does. It, in my opinion, is the best product on the market for manufacturing use cases. I hate to use this phrase "the more complex the better" - But it could be true. Obviously there are limits and use cases that it doesn't do.

The best part however is the team of people behind it. They're absolute experts in this area and have been doing it forever. When you speak to someone on the team they not only know the technology but they also know your actual implementation. The level of service is unlike any vendor I've seen. Review collected by and hosted on G2.com.

The application is configured without coding. This can make it a little difficult to learn the ins and outs of the administration screens but after you have the hang of it, it's actually not difficult at all. The fall back of course to this is excellent training and on boarding as well as the fabulous customer support. All being said, if you have a complex product to configure, you would always expect it to have a little learning curve. Review collected by and hosted on G2.com.

Simple interface and rules driven product. Enables administrators without coding and development background to establish products, but allow for more robust development as well.

Simplifies the quote to order process Review collected by and hosted on G2.com.

Support and development SLA's could be enhanced, but overall not bad. I would like to see increased communication and customer driven enhancements as a collaboration between multiple customers and Configure One. Review collected by and hosted on G2.com.

The ability to easily develop tools and processes. Review collected by and hosted on G2.com.

Use on mobile devices could be improved. Review collected by and hosted on G2.com.

The application is easy to work with and able to meet pretty much any challenging scenario thrown it's way. Service and support are top notch with staff always willing to lend a hand where necessary. Definitely the industry leaders with regard to CPQ software. Review collected by and hosted on G2.com.

The application has worked great for me, there is not much to say here other than it can be a little intimidating with the high level of configureability but as mentioned above the staff is always willing to help. Review collected by and hosted on G2.com.

I appreciate how Concept has provided a consistent process for quoting. In addition the software has allowed us to "bake in" our tribal knowledge which will decrease the ramp up time for new colleagues. Review collected by and hosted on G2.com.

An internal issue (as with any organization) is adoption. Some don't like change, but those who have adopted are seeing the benefits. Review collected by and hosted on G2.com.

Configuration is easy to maintain and update. Document generation and integration with NetSuite is a huge benefit to our business. We're planning expansion across all our products and further integration and document generation to impact other areas of our business. Review collected by and hosted on G2.com.

Only issue we have is undocumented calls and processes that we've been able to take advantage of only through calls to support. Updating the documentation and better example code would be a huge benefit to new customers. Review collected by and hosted on G2.com.

The people are very accessible and willing to help. Review collected by and hosted on G2.com.

For quite a while after intial launch we did not have the ability to generate a .rtf document. Only recently has this functionality been available for us currently in the beta stage. Review collected by and hosted on G2.com.

Software is easy to use and very configurable Review collected by and hosted on G2.com.

No issues with configure one software. Works as expected Review collected by and hosted on G2.com.

How there are a few different ways to program the software depending on what needs are required. Review collected by and hosted on G2.com.

So many different menus that occasionally we forget where to change certain parts of the program. Also that you can't search where Attributes are used. Review collected by and hosted on G2.com.

The people are extremely personable. The training is in depth and application driven Review collected by and hosted on G2.com.

There is nothing to dislike at this point Review collected by and hosted on G2.com.