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Cognito Forms Reviews & Product Details - Page 8

Cognito Forms Overview

What is Cognito Forms?

Cognito Forms is a powerful form builder that enables users to create, manage, and automate their data collection process. Start with simple drag-and-drop form fields and build your form in minutes – no coding experience is needed. Get started faster with customizable industry-specific templates. Take it further with robust features that work seamlessly on every form and create complex and connected forms. Power your complex business processes with Workflow Automation. Whether there are one or one thousand incoming form entries, acting on the data is vital to business function. Set up conditional logic rules to automate and document approvals, signatures, payments, and other repetitive tasks requiring user input in your workflow. Bring both internal and external User Roles involved in your process at the exact time they are needed. Display only the necessary data for users to perform an action and move the entry to the next Status. Email notifications and generated documents route vital information to your customers and teams. In-app Workflow Tasks are automatically assigned to specific Users or Roles to request signatures, approvals, or other actions on the entry. Take control of your data without waiting for the budget allocation, developers’ time, or IT to create a custom solution. Collect accurate and actionable data every time. Anyone can build complex forms with our intuitive interface. For additional help, there are step-by-step support guides and online support. Our customer success team is highly responsive and provides skilled and helpful assistance for all tickets. Create the flow of information you need with features like powerful calculations, conditional logic, repeating sections, lookup fields, and integrations. Ensure branding continuity with custom form themes. Trust your data is secure with data encryption, single sign-on, and two-factor authentication. Make your forms GDPR, HIPAA, and CCPA compliant. Overall, Cognito Forms delivers a powerful yet approachable solution for anyone looking to streamline data collection and automate workflows. Its advanced features, user-friendly design, and flexible pricing make it a valuable tool for businesses, teams, and solo entrepreneurs.

Cognito Forms Details
Product Website
Languages Supported
Bulgarian, Danish, German, Greek, English, Finnish, French, Hindi, Croatian, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Turkish, Chinese (Simplified)
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Product Description

Cognito Forms is an online form builder that allow anyone to quickly create, publish, and manage forms, users can create unlimited forms including registration forms, payment forms, and surveys without any coding and can be embedded directly into website, and form submissions can be viewed from any device, any time.

How do you position yourself against your competitors?

Users often choose Cognito Forms because they can simply do more on this platform than they can on others. Its flexibility and power enable users to continue building business automation well beyond simple data collection forms and surveys. And, Cognito Forms is much more affordable than other platforms with comparable power and flexibility.


Seller Details
Company Website
Year Founded
2013
HQ Location
Columbia, SC
Twitter
@CognitoForms
896 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
Description

Cognito, LLC is a technology company specializing in online form creation and data collection solutions. Their flagship product, Cognito Forms, allows users to easily design and manage customizable forms for various purposes such as surveys, registrations, and payments. The platform is user-friendly and offers features like conditional logic, calculations, and integration with other applications, making it suitable for businesses and organizations looking to streamline their data collection processes. For more information, visit their website at https://www.cognitoforms.com.


JD
Overview Provided by:

Recent Cognito Forms Reviews

PJ
Pranav J.Small-Business (50 or fewer emp.)
4.5 out of 5
"Helpful in survey for research paper"
Easy user interface, great feature&support
RB
Rohit B.Enterprise (> 1000 emp.)
5.0 out of 5
"Best for office user's and admin department"
Cognitio form is very easy to use for daily, weekly, monthly insights from employee and your customer
NB
Niko B.Small-Business (50 or fewer emp.)
2.5 out of 5
"Senior Social Media Producer"
They're very intuitive and easy to use for my business needs.

Cognito Forms Media

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81 Cognito Forms Reviews

4.5 out of 5
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81 Cognito Forms Reviews
4.5 out of 5
81 Cognito Forms Reviews
4.5 out of 5

Cognito Forms Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Cognito FormsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MW
Marketing Consultant and Publisher
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Cognito Forms?

This program can be used for a variety of form needs including paid and non-paid events. I has greate branding flexibility and can be embedded or hosted by Cognito. I also like the eCommerce capabilities.

The interface was easy to nagivate. It includes drag and drop functionality which means the end-user doesn't need to know how to code.

In terms of the flow, each part of the process has a tab which includes building, creating the notification workflow, and including any eCommerce features.

You can also create templates which is handy.

You can also easily export the list from the system incase you don't have a workflow set up which makes it possible to create follow-up emails through your ESP or CRM. See below note on dislikes related to the follow-up email capabilities.

I like that I had several CRM integration options which included Microsoft Flow so I could tie it into the Dynamics CRM. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

You can create response and notification emails but cannot create follow-up emails through the system. There are ways to created workflows through Microsoft Flow and Zapier which is ultimately what I opted for as the solution. Review collected by and hosted on G2.com.

Recommendations to others considering Cognito Forms:

n/a Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

I wanted forms that could eaily be built for different purposes. The forms in Microsoft were limited and included language that I couldn't remove. Other forms didn't include eCommerce with easy flows into Microsoft products. This one was ideal for Microsoft Flow. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Cognito Forms?

I like the price point - it is very inexpensive and our company houses lots of forms here that could be quite costly if on a more efficient platform. Easy to organize our forms and review as well, and it houses historic information, making it easy for us to go back and view and compare old data. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

Cognitoforms is barred from a lot of college campuses, where our customers / perspective clients are located, so this provides frustration for them and for us and seems illegitimate when they cannot access our forms this way. Also because it is so cheap it is also very slow to load. This is annoying in a fast-paced work setting. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

The biggest benefit is that being user-facing, Cognito Forms has allowed us to get a lot of information and house it long-term for very cheap. We're able to organize and find historic application data that zaps very nicely with other applications that we utilize. Review collected by and hosted on G2.com.

Verified User in Design
CD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Cognito Forms?

Easy to create forms. Lots of templates for various industries. Very easy to integrate into client websites. The free version is robust and allows for accepting payments with Stripe with an additional 1% fee added. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

The styling is a little restrictive - more web font choices would be nice. Review collected by and hosted on G2.com.

Recommendations to others considering Cognito Forms:

If you are looking for an easy integration with payment solutions such as Stripe, Square or Paypal this is a great solution. I found customer service to be excellent and timely. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

I use it for non-profit clients who don't want to invest in coding to allow payments. Cognito makes it easy. Review collected by and hosted on G2.com.

JB
Major Events Specialist
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cognito Forms?

The simple design makes it very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

Can be time consuming to create forms that do exactly what you want. There are a lot of steps involved in duplicating information. Integration on the front end is easy, but then using that data as it comes in can be cumbersome. Review collected by and hosted on G2.com.

Recommendations to others considering Cognito Forms:

It works with Microsoft Flow! This is a huge advantage to our company as we use mainly Microsoft tools. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

Our main use is for registration and ticket sales for events. The biggest benefits are ease of integration with our website with automatic updates and fluid/easy financial processes getting back to us. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cognito Forms?

Easy to Design Forms and ability to customize instructions to recipients. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

Lack of ability to call a live person when setting up account, although email responsiveness was quite good! Review collected by and hosted on G2.com.

Recommendations to others considering Cognito Forms:

Try our a free account for a few days. Some features are available only with a paid account, but you get a good feel from the free version. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

Easy tool for clients to submit work requests to us. Prior to the forms, clients might forget to include key information or attachments. With Cognito forms, the instructions are clear and with required fields, all critical information is captured. Review collected by and hosted on G2.com.

VJ
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Cognito Forms?

It is very easy and intuitive to configure. Lot of capabilities for advance functionality. Above all, very good customer service! Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

It will be good to have more design options to make page more appealing Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

Requests from external customers Review collected by and hosted on G2.com.

SF
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Cognito Forms?

The forms integrate pretty seamlessly into any web page where your CMS lets you edit HTML blocks or add custom HTML. They are reliable and there's lots of config options. Obviously the paid plans are best as they allow it to be totally white label and not carry branding. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

The interface has recently improved a lot, but it is still one of those experiences that takes a little getting used to, shall we say. Review collected by and hosted on G2.com.

Recommendations to others considering Cognito Forms:

Be prepared to get to know the system, don't expect it to be perfect first time, there's bound to be a setting somewhere in the three 'Build' / 'Publish' / 'Entries' tabs that you didn't know was there until you need it! Fortunately the support is good. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

Saves us getting custom development work done! Easily put a response form into any page or blog post. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Cognito Forms?

I'm pretty new to cognito forms, but I like it so far. As an admissions coordinator for an international education company, I use cognito to see all of our application form and interest form templates as well as completed forms. When a student wants to know their application status, I can search for their name in the system and let them know whether their application is complete or not. Ultimately, I appreciate that cognito enables us to make many types of forms, to see all the completed forms and also to robustly tag those forms so we can locate and organize them easily. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

When I conduct searches, the system runs a bit slowly for me. So far, that's been my only complaint. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

When a student has partially completed an application, I can send them a link to that form rather than their having to re-enter all their information. It saves them effort and it continues to move students through my pipeline. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Cognito Forms?

We use cognito forms to track applications for our program, and it is nice to be able to see who has started, finished, and not finished their applications easily. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

I understand that there is a lot of data, but the load time is often very long. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

We use cognito forms to track applications for our program, and it is nice to be able to see who has started, finished, and not finished their applications easily. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cognito Forms?

The form builder is very customizable and has a wide variety of field types to choose from. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

The "logic" feature is not as easy to use as other form builders. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

We use Cognito to build forms to gather data securely from our clients. Review collected by and hosted on G2.com.