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Cognito Forms Reviews & Product Details - Page 3

Cognito Forms Overview

What is Cognito Forms?

Cognito Forms is a powerful form builder that enables users to create, manage, and automate their data collection process. Start with simple drag-and-drop form fields and build your form in minutes – no coding experience is needed. Get started faster with customizable industry-specific templates. Take it further with robust features that work seamlessly on every form and create complex and connected forms. Power your complex business processes with Workflow Automation. Whether there are one or one thousand incoming form entries, acting on the data is vital to business function. Set up conditional logic rules to automate and document approvals, signatures, payments, and other repetitive tasks requiring user input in your workflow. Bring both internal and external User Roles involved in your process at the exact time they are needed. Display only the necessary data for users to perform an action and move the entry to the next Status. Email notifications and generated documents route vital information to your customers and teams. In-app Workflow Tasks are automatically assigned to specific Users or Roles to request signatures, approvals, or other actions on the entry. Take control of your data without waiting for the budget allocation, developers’ time, or IT to create a custom solution. Collect accurate and actionable data every time. Anyone can build complex forms with our intuitive interface. For additional help, there are step-by-step support guides and online support. Our customer success team is highly responsive and provides skilled and helpful assistance for all tickets. Create the flow of information you need with features like powerful calculations, conditional logic, repeating sections, lookup fields, and integrations. Ensure branding continuity with custom form themes. Trust your data is secure with data encryption, single sign-on, and two-factor authentication. Make your forms GDPR, HIPAA, and CCPA compliant. Overall, Cognito Forms delivers a powerful yet approachable solution for anyone looking to streamline data collection and automate workflows. Its advanced features, user-friendly design, and flexible pricing make it a valuable tool for businesses, teams, and solo entrepreneurs.

Cognito Forms Details
Product Website
Languages Supported
Bulgarian, Danish, German, Greek, English, Finnish, French, Hindi, Croatian, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Turkish, Chinese (Simplified)
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Product Description

Cognito Forms is an online form builder that allow anyone to quickly create, publish, and manage forms, users can create unlimited forms including registration forms, payment forms, and surveys without any coding and can be embedded directly into website, and form submissions can be viewed from any device, any time.

How do you position yourself against your competitors?

Users often choose Cognito Forms because they can simply do more on this platform than they can on others. Its flexibility and power enable users to continue building business automation well beyond simple data collection forms and surveys. And, Cognito Forms is much more affordable than other platforms with comparable power and flexibility.


Seller Details
Company Website
Year Founded
2013
HQ Location
Columbia, SC
Twitter
@CognitoForms
890 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
Description

Cognito, LLC is a technology company specializing in online form creation and data collection solutions. Their flagship product, Cognito Forms, allows users to easily design and manage customizable forms for various purposes such as surveys, registrations, and payments. The platform is user-friendly and offers features like conditional logic, calculations, and integration with other applications, making it suitable for businesses and organizations looking to streamline their data collection processes. For more information, visit their website at https://www.cognitoforms.com.


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Overview Provided by:

Recent Cognito Forms Reviews

PJ
Pranav J.Small-Business (50 or fewer emp.)
4.5 out of 5
"Helpful in survey for research paper"
Easy user interface, great feature&support
RB
Rohit B.Enterprise (> 1000 emp.)
5.0 out of 5
"Best for office user's and admin department"
Cognitio form is very easy to use for daily, weekly, monthly insights from employee and your customer
NB
Niko B.Small-Business (50 or fewer emp.)
2.5 out of 5
"Senior Social Media Producer"
They're very intuitive and easy to use for my business needs.
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81 Cognito Forms Reviews

4.5 out of 5
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81 Cognito Forms Reviews
4.5 out of 5
81 Cognito Forms Reviews
4.5 out of 5

Cognito Forms Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Cognito FormsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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DH
Account manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Cognito Forms?

Cognito Forms is reasonably simple to use but can be highly complex depending on your requirements and skill level.

You can create forms and workflows for virtually anything. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

There are a few situations I've come across where it has been limited in a certain function, but the positives outweigh the occasional challenge Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

compliance control with internal staff, and good quality forms for various uses. Review collected by and hosted on G2.com.

Response from Haley Nelson of Cognito Forms

Thanks for your review!

MD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cognito Forms?

Between the flexibility, calculations, form generation, and recording options, this is the best survey tool I've ever used for more complex needs. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

UI could use a little updating but it's never gotten in the way of what I need to do with the tool. Also could use a little more visual tweaking options. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

Generating complex documentation automatically based on user inputs and for dynamically routing special users. Review collected by and hosted on G2.com.

JP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cognito Forms?

The form builder is easy to use, and there are a ton of customization options. Their iFrame and embedding options are also easy to use and highly useful for our business. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

It would be nice to copy/paste multiple form fields at the same time, rather than one by one. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

We have the need for our users to submit forms all the time, so Cognito is helping us do that! Review collected by and hosted on G2.com.

BR
Marketing Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cognito Forms?

During Covid, we took many of our in-house processes to an online format. Cognito forms allowed us to eliminate our paper service application process and provide all our services through our website. Since then, we have continued to add additional features and workflow that completely changed our workload and simplified our customer onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

There is not much that I don't like. I have requested a few features that are not available yet. However, when I asked about them, Cognito told me they are on the roadmap for future development. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

Cognito recently introduced a workflow feature. I was already using some workflow that I created myself on the back end but this new feature is and will continue to benefit my company by simplifying processes and managing incoming documents. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cognito Forms?

It's the best form builder I've seen so far. It lets you drag and drop to build the form, but also adds logic and extra api type features in an intuitive fashion Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

It's a bit expensive for the HIPAA compliant version, but once you have enough users, it's worth it. Which could be a good thing so competitors don't use it. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

We use this to create easy to build hipaa compliant patient intake forms and referral forms. It also has simple automation connections. Review collected by and hosted on G2.com.

NW
Client Relationship Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Cognito Forms?

Cognito is easy to use, options are intuitive and i was able to quickly and easily recreate our company's paper forms. I have zero "form building" experience and had no trouble getting started with Cognito Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

The biggest drawback of Cognito is that i am not able to create a PDF from my form - which is the primary reason we have not moved all of our forms to cognito. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

Cognito has allowed us to move most of our paper applications to an online form. When the forms are complete, we can save the submission to their file without printing a single piece of paper. Review collected by and hosted on G2.com.

ZB
COO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Cognito Forms?

We use Cognito forms in our agency for about 175 clients. The forms are super easy to clone which makes it easy to scale with common forms we use for most of our clients. Our clients also love the capability to collect payments online. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

The styling overall is ok, but I do think there could be some improvements to the flexibility of styling certain form elements. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

Cognito has made it very easy for our agency to add forms to many different websites without needing anything extra installed on the site. The zapier integration also makes it easy to connect other tools we're using. Review collected by and hosted on G2.com.

Verified User in Real Estate
ER
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Cognito Forms?

The list is too long. This product is not your typical form tool. It is closer to a Low/No-Code development tool, and with the recent addition of Workflow capabilities, it has become even better. IN no uncertain terms, CognitoForms has become an integral part of our company's digital transformation efforts, enabling capabilities and automation of business processes that we had no idea we could solve so easily. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

Not much, frankly, 1) We'd like to see more in-app control over form object styling and a few more data access APIs to make data maintenance in the app a bit easier. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

A myriad of internal processes, from employee Hiring and onboarding workflows to complex multipage rental/lease applications. Frankly, the uses we find for CognitoForms expand almost daily into every corner of our business. Most importantly, The product is allowing us to rapidly shift a 45-year culture of paper and wet signatures to data collection and business analytics by allowing us to quickly move complex, collected data into our BI systems for analysis. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Cognito Forms?

I love that Cognito offers strong customizations for all our form needs. It's been so helpful and definitely streamlined the work for our staff. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

I wish Cognito had a compliant way for us to get electronic signatures on forms. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

Cognito solved all the demand we had for virtual services. We can now send patients the intake form and get all their info virtually instead of asking for each thing over the phone with them. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cognito Forms?

Easy set up for forms and calculations. Customer service is fast and always reliable. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

Forms can be slow and submit repeated data.

Data could have more filtering options. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

Fast and easy forms for our customers. Review collected by and hosted on G2.com.