(4)
4.6 out of 5
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CogniSaaS
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125 CogniSaaS Reviews
4.0 out of 5
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Overall Review Sentiment for CogniSaaS
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AS
Aneha S.
Enterprise(> 1000 emp.)
What do you like best about CogniSaaS?
The reporting section of the platform has really been helping me. Review collected by and hosted on G2.com.
What do you dislike about CogniSaaS?
Whenever there is a product release, I see the data being reset like project id etc. Review collected by and hosted on G2.com.
UH
Verified User in Human Resources
Enterprise(> 1000 emp.)
CI
Verified User in Information Technology and Services
Enterprise(> 1000 emp.)
AI
Verified User in Information Technology and Services
Enterprise(> 1000 emp.)
UI
Verified User in Information Technology and Services
Enterprise(> 1000 emp.)
AB
Arani B.
Solutions Consultant
Enterprise(> 1000 emp.)
What do you like best about CogniSaaS?
Single source of truth for customer onboarding teams. Allows seamless handover from sales and further to the customer success teams. Most used features are:
1. Custom fields to capture any details as per requirements
2. Number of customers dependent on a new product feature.
3. Usecase to client mapping.
4. Customer collaboration on the tool.
5. Single click status update report. Review collected by and hosted on G2.com.
What do you dislike about CogniSaaS?
The UI of the platform can be upgraded further for a better user experience. Review collected by and hosted on G2.com.
CT
Verified User in Telecommunications
Enterprise(> 1000 emp.)
What do you like best about CogniSaaS?
CogniSaaS has helped the implementation team to have standardized project plans across customers. Status updates can be sent to the customer in a single click. Customers have visibility to the project progress via a portal without the need to login.
This has helped implementation teams to focus and coordinate seamlessly across cross-functional teams internally and externally. Review collected by and hosted on G2.com.
What do you dislike about CogniSaaS?
UI could be simpler and easy to navigate Review collected by and hosted on G2.com.
KG
Kshitij G.
Delivery leader - Transitions
Enterprise(> 1000 emp.)
What do you like best about CogniSaaS?
Project tracking and details can be well viewed on one single screen. Very user friendly and intuitive displays. Review collected by and hosted on G2.com.
What do you dislike about CogniSaaS?
Make significant releases with more features and functionalities Review collected by and hosted on G2.com.
UF
Verified User in Financial Services
Small-Business(50 or fewer emp.)
What do you like best about CogniSaaS?
CogniSaas platform has helped us to quickly onboard new customers/BUs and efficiently prioritize requirements for delivering critical outcomes Review collected by and hosted on G2.com.
What do you dislike about CogniSaaS?
Nothing to dislike as such. Would be great to have integration with support ticketing system to track customer health status after the go-live as well. I understand that this is already in the roadmap, so looking forward to it. Review collected by and hosted on G2.com.
RT
Raghavan T.
Technical Solution Architect
Small-Business(50 or fewer emp.)
CogniSaaS Categories on G2
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