interactive and user friendly. Bulk Update of tasks Review collected by and hosted on G2.com.
It sometimes feels it is lengthy so that is the only thing. Now that bulk update of tasks are coming it will also be easy. Review collected by and hosted on G2.com.
For us during the customer onboarding & implementations, our CS/Implementation leadership team needed to track answers to these questions on a weekly basis as part of the internal reporting:
Which customer projects and their modules/use cases are on track/at the risk of delay/overdue?
What is the risk to revenue recognition due to implementation delays?
Who needs to do what by when for faster time-to-value and faster revenue recognition?
Getting all this information used to involve checking with multiple teams, pulling this information from multiple tools/emails/slack etc. and many times this information was not even accurate. Moreover the time taken to get this data was longer with more number of customers.
With CogniSaaS we are able to get answers to these questions in a one click dashboard regardless of the number of customers. Review collected by and hosted on G2.com.
The resource management feature of project management is not available currently. Review collected by and hosted on G2.com.
CogniSaas provides an easy means to track project progress and communicate efficiently with customers and the stakeholders involved. Review collected by and hosted on G2.com.
Amendments can be made in project pricing, greater value at a lesser price is what a customer aims for, otherwise CogniSaas is an ease to use tool and user - friendly for project tracking. Review collected by and hosted on G2.com.
This is very detailed tool where tracking can be easy. Review collected by and hosted on G2.com.
the tool is not very user friendly. It requires lot of trainings/ understanding to use the tool effectively. Review collected by and hosted on G2.com.
The platform allows tracking of all ongoing projects with current status and dependency. Key features are:
1) Custom fields to allow capturing details of handover
2) Product wise customer dependency
3) Use case delivery status with impact on overall customer health
4) Single dashboard for all clients with RAG status
5) Easy to refer any project document even when the project was closed long back Review collected by and hosted on G2.com.
Role based access control with better UI is not available Review collected by and hosted on G2.com.
1)Visibility - Easily see tasks, use cases or modules, projects, and clients at multiple levels.
2) Customer-Centric Prioritization - CogniSaaS assists you in prioritising customers when implementing tasks and creating a product roadmap
3) better task management, project timelines helps to achieve the goals easily Review collected by and hosted on G2.com.
=>the features providing by cognisaas meets requirements for an organization Review collected by and hosted on G2.com.
CogniSaas is the best-integrated platform for customer onboarding and tracking, used for accessible communication between customers and internal stakeholders. Review collected by and hosted on G2.com.
The platform requires some enhancement on time tracking, but overall, my experience with the platform has been very smooth and I would continue using it. Review collected by and hosted on G2.com.