Top Rated CogniSaaS Alternatives
What I like best about CogniSaaS is its ability to prioritize high-value accounts and provide a clear overview of task tracking in fast-paced startup environments. It empowers efficient project management by offering a RAG (Red, Amber, Green) status for all accounts, enabling teams to make better-informed decisions.
The most helpful aspect of CogniSaaS is its range of features that enhance customer engagement during onboarding. These include a document repository, client-to-product feature mapping, tracking of specific product feature usage by clients, and actionable insights. These features streamline the onboarding process and contribute to a smoother customer experience. Review collected by and hosted on G2.com.
As for downsides or things I dislike about CogniSaaS, I cannot provide a specific answer as I have not faced any critical bugs that are unresolved. There were some bugs, but it gets solved after calling out those with the customer support team. Review collected by and hosted on G2.com.
116 out of 117 Total Reviews for CogniSaaS
Overall Review Sentiment for CogniSaaS
Log in to view review sentiment.
The console is user friendly and it is easy to manage the workflows and monitor the progress of the properties . Review collected by and hosted on G2.com.
There are handfull of dislikes , just mentioning few here .
1.Slowness :Taking much time to reflect the details that we have added also we have to refresh the page every now and then to check whether the details we have added is reflecting .
2 .Time consuming : Just to add a property it is taking a time of 12 to 15 minutes , here also need to refresh in between to check whether all the check points are reflected .
3 . Automation : The automation that set is not working propertly ," On hold " properties will be under " inactive " , incomplete task marked as Done and the list in going on .
As we people are the frequets users as we need to update the progress of the properties , it is really time consuming to update the progress of a single property and there by negetively impacting our work . Review collected by and hosted on G2.com.
Easily separate client stages and manage modules with product-specific monitoring, enabling end-users to track progress more effectively. Review collected by and hosted on G2.com.
Implementation has been quite challenging, especially with tasks like creating templates and setting up processes. The system is also very slow, which is frustrating and affects productivity. On top of that, there are several bugs that make things even harder:
1. Pages often fail to load, and we constantly have to refresh them.
2. Products or comments sometimes disappear without any explanation.
3. Automation sometimes marks incomplete tasks as "DONE," which causes confusion between teams and frustrates customers.
4. There are numerous times we can't access client data, and leading us to report to Cognisaas team to get it fixed, until that we can't access and update nothing.
... etc
These issues are making it difficult for everyone to work efficiently. Review collected by and hosted on G2.com.
There’s nothing I like about CogniSaaS. The platform is slow, difficult to navigate, and searching for clients or accounts is frustrating due to constant page reloads. Review collected by and hosted on G2.com.
Cognisaas has a very poor user experience. The platform is slow and not user-friendly at all. Searching for any client or account is extremely difficult, and there is no smooth navigation. Every time I need to find something, I have to reload the page multiple times, which is very frustrating. The interface feels outdated, and the overall workflow is not intuitive. It wastes a lot of time and makes even simple tasks unnecessarily complicated. Definitely not a great experience! Review collected by and hosted on G2.com.
A Centralized Platform, But Falls Short on User Satisfaction Review collected by and hosted on G2.com.
I have had a frustrating experience using this software. The system is consistently slow, with frequent loading delays that disrupt workflow and productivity. Additionally, new bugs keep emerging, further impacting efficiency. Instead of streamlining operations, it often feels like a time-consuming process. Improvements in performance and stability are essential to enhance the overall user experience. Review collected by and hosted on G2.com.
This system provides an easy way to organize workflows and monitor progress, making team collaboration more straightforward. It’s a helpful tool for managing complex tasks when it works as intended. Review collected by and hosted on G2.com.
Several concerns significantly impact productivity:
1. The system often experiences slowness or downtime, forcing us to delay our work until it’s resolved.
2. Data entries often get lost or don't save properly, causing confusion and duplication of efforts.
3. Sometimes the automation that has been set doesn't work properly.
These recurring problems significantly reduce overall productivity and add unnecessary delays to daily operations. While the platform has potential, significant improvements are needed to make it reliable for professional use. Review collected by and hosted on G2.com.
We are able to track our onboarding process which is really helpful to know the progress of each account as an Onboarding Agent. Review collected by and hosted on G2.com.
The tool is often slow, and some data tends to disappear unexpectedly, requiring frequent page refreshes to reload the information. This process make unnecessary time-consuming in using the tool
Needs improvement in
* Substantial enhancements
* Data reliability Review collected by and hosted on G2.com.
The user interface is quite simple and easy to understand. Review collected by and hosted on G2.com.
Slowness: The main issue we are facing is cognisaas taking a longer time to reflect the data. Many times the global search stops working or take longer time to fetch the data. Apart from that there are many more areas where we have to toggle back and forth to see the content.
Reliability: Moreover, the software isn’t reliable. It crashes many times showing a null value. Review collected by and hosted on G2.com.
Cognisas helps to track the records of our works Review collected by and hosted on G2.com.
This Platform is often unresponsive during working Hours,takes a huge time to load,very frequent glitches and mainly the data updating are very much as it lags a lot. Review collected by and hosted on G2.com.
CogniSaaS impresses me in various ways. One of its most valuable aspects is the clarity it provides regarding the status of my projects. It makes tracking accounts that are behind schedule remarkably easy, allowing me to address issues promptly. Additionally, the platform enables the tracking of multiple timelines within each project separately, which enhances organization and oversight. This feature-rich tool significantly boosts my ability to manage and monitor my projects effectively. Review collected by and hosted on G2.com.
While CogniSaaS offers a robust platform for project management and customer engagement, there are areas that some users might find less favorable. The complexity of the platform could pose challenges for certain users, especially in terms of navigating its features, potentially leading to a steep learning curve. Additionally, the level of customization might not meet the diverse needs of all users, limiting adaptability to specific workflows. Integration issues with other tools or systems could hinder seamless operations and data management, impacting overall efficiency. Furthermore, occasional performance issues such as slow loading times or system downtimes may disrupt productivity and user experience. Cost efficiency is another aspect; some users might perceive the cost as disproportionate to the value or benefits received. Inadequate customer support services might also impede timely issue resolution, affecting user satisfaction. Lastly, for users seeking highly advanced or specialized features, CogniSaaS might lack certain functionalities, which could lead to dissatisfaction with the platform's capabilities. Review collected by and hosted on G2.com.
