CMap Pros and Cons

The customer support from the CMap team during the onboarding process was fist class. The finite detail of the knowledge of the software to make it work for our bespoke consultancy was exceptional. And now that we are established partners the support does not falter with advancements regularly. Review collected by and hosted on G2.com.

I would like the resourcing to be less onerous but have not solutions to offer. It does all it needs to but when projects flex it can be time consuming to update. Review collected by and hosted on G2.com.

Powerful and sophisticated BI reporting; the standard reports are intuitive and illuminative, and the custom reports allow for a great level of depth in distilling intelligence. I use CMap report outputs to populate a Power BI dashboard; this integration has proved vital.

Timesheets and expenses are very simple to use and populate. Project tracking and performance is great to see in real time. Review collected by and hosted on G2.com.

With the sophistication CMap provides, there is a learning curve for the more advanced reporting. Certain fields are not immediately apparent or hidden elsewhere within custom reports. The scope of reporting is so wide, it can come across as overwhelming. Review collected by and hosted on G2.com.

CMAP is easy to use and has a wide range of functionalities that help team members to understand the detail of each project but also summary views of progress across all projects. Review collected by and hosted on G2.com.

There are no real downsides but there are a lot of functionalities which take time to learn in full, but once confidence is gained they are easy to use. Review collected by and hosted on G2.com.

Cmap gives a good overview of project finances, helps to stay on top of invoicing and helps to understand staff capacity. Everything that you need to project manage is in one place and you can add custom pages to suit your business needs. Help desk is very responsive and helpful. Once implemented is easy to use. Review collected by and hosted on G2.com.

You don't know what you don't know.... There are many great features on cmap that we did not know about. They needed to be switched on/activated for our account, but for a long time we did not have them as we did not know they were there and that we needed to ask for them to be activated.

Also custom report building is a great tool, but it takes a bit of time to master it. Review collected by and hosted on G2.com.

- Got the balance of complexity vs features right (can do most things without getting lost in the customisation of some platforms)

- Friendly, dependable service team

- Good reporting with the ability to link to PowerBI

- Regular updates and feature deployment Review collected by and hosted on G2.com.

- Need to align business process and CMAP if it is to work well

- Don't use all of the project control / scheduling features Review collected by and hosted on G2.com.

I love that is allows a project to be managed from start to end within one program. Addiotionally it allows all areas of the team to align with a projects progress and success and monitor it's budget at any given point. I love the resources schdeule option, detailed feed estimator builder and option to create templates for projects that evolve. Review collected by and hosted on G2.com.

A tweak to the resource schedule allowing us to review past periods would be a great asset. Review collected by and hosted on G2.com.

It is very good for managing my timesheets and tracking the progress of jobs. I also like how I can allocate my time to manage my workload efficiently. Review collected by and hosted on G2.com.

It can sometimes be confusing to manage the project page, but this is just something I had to learn Review collected by and hosted on G2.com.

Our company have been using CMap for project management, HR, finance integration and BD for 1 year and have found it has particularly helped to streamline our invoicing procedures and resource planning. Review collected by and hosted on G2.com.

We have found that at time the help and support hasn't been as tailored to our industry as it could have been. Review collected by and hosted on G2.com.

CMAP is so easy to use and is really intuitive. It does what a zillion spreadsheets at my last company does in seconds. There are so many different functionalities (HR, timesheets, project financials) all in one place. Review collected by and hosted on G2.com.

Its a shame you can't use the back button without having to re run a report. Review collected by and hosted on G2.com.

Worlds apart from our previous CRM, I love the customised dashboard and fee estimator functionality probably the most. It has been a very easy integration process. Review collected by and hosted on G2.com.

There's always room for improvement in any system but I can see that updates and continuous improvements are always being made Review collected by and hosted on G2.com.