The support and the openes to feature requests. The flexibility of the platform would be the upside for me. I keep learning of better ways to run my business. Review collected by and hosted on G2.com.
It's hard to find a negative, but, when I first started using clubworx, support was almost instant, now it's a little wait, but that's hardly an issue. Review collected by and hosted on G2.com.
30 out of 31 Total Reviews for Clubworx
Overall Review Sentiment for Clubworx
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Once we switched to Clubworx, our back end processes and member management became so much easier. If you take the time to understand and set it up correctly, it can save you SO much time and provide so many insights into your business. They are extremely responsive on support issues, and are open to feedback to help improve the platform. One of the best investments we've made! Review collected by and hosted on G2.com.
Their support is incredible, but not always an instant 'live' chat which means problems aren't always resolved on the spot. However, they always get back to you with a solution. Review collected by and hosted on G2.com.
The sequences are great.
Book and Pay looks like a great tool for the holiday period and seminars Review collected by and hosted on G2.com.
It would be nice to be able to integrate with external calendars eg Google calendar
I would like to have a simple list/report of upcoming Trial bookings that all coaches in the Gym can see Review collected by and hosted on G2.com.
I like that it integrates every step of the costumer journey. Making it easier for us to have everything in one single place. Review collected by and hosted on G2.com.
I wish the sequence communications would be simple to use because they are really helpful. Review collected by and hosted on G2.com.
After trialling multiple other softwares. We as a business have found everything that we were looking for in a software to help manage our business, finances & everything. Review collected by and hosted on G2.com.
Onboarding would have been better. There should be a manual for new customers to follow. Review collected by and hosted on G2.com.
Easy to schedule, repeat schedule and change bookings.
Easy to adjust and repeat bookings quickly, so once people's appointments are set up it means you don't have to spend time recreating them.
I've used a few club management systems including the big names, and they suck.
Also, it was easy to learn how to use it, and the things you want to do, you can do. Too many club mangement softwares I've used don't let you do what should be seemingly simple tasks around reporting and exporting data for example. Review collected by and hosted on G2.com.
Not really anything. Have no problems with it and the support team is very helpful. Review collected by and hosted on G2.com.
What I like most about Clubwors is that there is every option that a serious sports club needs regardless of the type of sport (soccer, volleyball, basketball, swimming, gym, fitness,..), and you also get complete, quality and fast customer support services Review collected by and hosted on G2.com.
Clubwors is the only platform where I haven't come across any flaws so far, so I wouldn't have to single out anything special for this section. Review collected by and hosted on G2.com.
The ability to change anything when you need to, setting up new memberships and prospect tracking Review collected by and hosted on G2.com.
The grading system isn't as easy as i would like. Might just be something that isn't possible. Review collected by and hosted on G2.com.
The software is easy to use with many features. Support and help is repsonsive and some suggestions are implemented. Review collected by and hosted on G2.com.
There are some minor bugs around booking "all classes" - it would be great if classes are full that students could be added to all available classes and automatically added to the waitlist for full classes. Currently you need to add each class individually if even just one class is full. Review collected by and hosted on G2.com.
The platform is incredibly user-friendly and offers a comprehensive suite of features for managing memberships, scheduling classes, and handling payments. Review collected by and hosted on G2.com.
The initial setup can be somewhat time-consuming, particularly for those who are less tech-savvy. However, the support team is exceptionally helpful and provides excellent guidance throughout the process. Review collected by and hosted on G2.com.
