--- title: Clubworx Reviews meta_title: 'Clubworx Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 34 reviews by the users' company size, role or industry to find out how Clubworx works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 34 scale: '5' date_modified: '2026-08-07' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # Clubworx Reviews **Vendor:** Clubworx **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 34 ## About Clubworx Clubworx is a powerful fitness management software that enables fitness businesses to start or grow their business with ease - all in one place from anywhere in the world. At Clubworx, we help you structure and systemise all your everyday tasks so you can spend only one-tenth of your time working in the business and start growing your dream to its fullest potential. We support hundreds of gym owners, dance and yoga school principals, dojo and martial arts teachers. Our software is customisable to suit any fitness business and streamlines your member management processes. · Automated workflows · Seamless payment processing · Styles and rank grading system · Marketing and sales tools · Family bookings made simple · Proximity check in · Sophiscated business insights · Flexible team + task management · Custom branded app - And much more... Clubworx has all the features and customer support your fitness business needs to get you up and running in a matter of days. Start your free trial or book a demo today. ## Clubworx Pros & Cons **What users like:** - Users find Clubworx enhances **management efficiency** , streamlining operations and saving time with excellent support and insights. (2 reviews) - Users find the **booking ease** of Clubworx beneficial for managing events like holidays and seminars. (1 reviews) - Users find **everything needed for effective business management** in Clubworx, streamlining finances and operations successfully. (1 reviews) - Users value the **centralization of customer interactions** in Clubworx, simplifying management with everything in one place. (1 reviews) - Users value the **responsive support and improved member management** that Clubworx provides, enhancing overall satisfaction. (1 reviews) - Users commend the **fantastic customer support** of Clubworx, highlighting prompt responses and effective assistance from the team. (1 reviews) - Users value the **flexibility and customization options** of Clubworx, enhancing their business management experience. (1 reviews) - Users appreciate the **ease of use** of Clubworx, benefiting from its simple interface and extensive features. (1 reviews) - Efficiency Improvement (1 reviews) - Integrations (1 reviews) **What users dislike:** - Users find the **merging customer profiles** process in Clubworx to be complex and difficult to understand. (1 reviews) - Users wish for improved **reporting capabilities** in Clubworx, especially for sharing trial bookings among coaches. (1 reviews) - Users often face **integration problems** with Clubworx, particularly lacking external calendar connectivity. (1 reviews) - Users express concerns over **delayed customer support** , as instant live chat is not always available for immediate resolutions. (1 reviews) ## Clubworx Reviews ### 1. Have used Clubworx for over 5 years now for my personal training studio in New Zealand **Rating:** 4.0/5.0 stars **Reviewed by:** James S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2025 **What do you like best about Clubworx?** Customer support is good Calendar is good and clear Easy to reschedule and move appointments Payment gateway and system works well, never seems to have any problems which is obviously important. **What do you dislike about Clubworx?** Honestly, none, have tried many club management systems before finding this one and it does the job the best. **What problems is Clubworx solving and how is that benefiting you?** Can organise my members into an easy to view schedule. Page loads fast, and edits are easy. Viewable fine on desktop or on my phone. Easy to share with others if needed. Having the option of hiding people from the schedule is appreciated - my more tech savvy members view the timetable themselves to check when they are booked if they ever have any issues, whereas with most I just instruct / organise their timings and enter the details myself. ### 2. 7+ Years and Still Going Strong! **Rating:** 4.5/5.0 stars **Reviewed by:** Glen L. | Owner and Head Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Clubworx?** I love the support of the team, and the fact that they actually reply promptly makes a huge difference! **What do you dislike about Clubworx?** It can be tricky to onboard new staff members to use the software initially. **What problems is Clubworx solving and how is that benefiting you?** Some of the things that Clubworx helps streamline in our business is the management of direct debit payments, payment reminders for our members, and sending receipts automatically to our members which saves so much time each week. The booking side of things is so simple for our members to navigate and use, even one of our members who is 78 can book his own classes. ### 3. Outstanding Customer Service and Helpful AI Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Clubworx?** Customer service has been fantastic. Whenever I have a questions their AI system is helpful, if its not, their team members have been amazing in assisting in a timely manner **What do you dislike about Clubworx?** not encountered anything yet, so far the system is doing exactly what we need **What problems is Clubworx solving and how is that benefiting you?** Assisting with taking online payment and making it easier for customers ### 4. Amazing software for my business **Rating:** 5.0/5.0 stars **Reviewed by:** Raman M. | Key account customer support officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Clubworx?** After trialling multiple other softwares. We as a business have found everything that we were looking for in a software to help manage our business, finances & everything. **What do you dislike about Clubworx?** Onboarding would have been better. There should be a manual for new customers to follow. **What problems is Clubworx solving and how is that benefiting you?** Finances ### 5. A fantastic platform that has helped our Academy grow **Rating:** 5.0/5.0 stars **Reviewed by:** Gillian C. | Business Owner - Marketing/Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Clubworx?** Once we switched to Clubworx, our back end processes and member management became so much easier. If you take the time to understand and set it up correctly, it can save you SO much time and provide so many insights into your business. They are extremely responsive on support issues, and are open to feedback to help improve the platform. One of the best investments we've made! **What do you dislike about Clubworx?** Their support is incredible, but not always an instant 'live' chat which means problems aren't always resolved on the spot. However, they always get back to you with a solution. **What problems is Clubworx solving and how is that benefiting you?** Automation is a huge part of why Clubworx has made our member managment so much easier. We've set up workflows for new trials, onboarding, birthdays. It not only helps to inform and educate new members, it is great for retention and member engagement. **Official Response from Emily Smart:** > We're delighted to hear that Clubworx has been a great investment for your academy! It's fantastic to know that our automation features have made member management easier and more efficient for you. We appreciate your feedback on our support and are committed to providing timely and effective solutions for any issues you encounter. ### 6. The power user webinar's are invaluable. **Rating:** 3.5/5.0 stars **Reviewed by:** Brett G. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Clubworx?** The sequences are great. Book and Pay looks like a great tool for the holiday period and seminars **What do you dislike about Clubworx?** It would be nice to be able to integrate with external calendars eg Google calendar I would like to have a simple list/report of upcoming Trial bookings that all coaches in the Gym can see **What problems is Clubworx solving and how is that benefiting you?** Payments are simple to manage. Integration with a POS system like sqaure would be handy. ### 7. Great software that does nearly everything you might need in a gym. **Rating:** 5.0/5.0 stars **Reviewed by:** Maria Elisa S. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Clubworx?** I like that it integrates every step of the costumer journey. Making it easier for us to have everything in one single place. **What do you dislike about Clubworx?** I wish the sequence communications would be simple to use because they are really helpful. **What problems is Clubworx solving and how is that benefiting you?** Clubworx solves any CRM problems. We love the sequence where we can make the communications all automatic. That is very useful and save us time. **Official Response from Emily Smart:** > We're glad to hear that you find Clubworx helpful in integrating every step of the customer journey. We appreciate your feedback about the sequence communications and will take it into consideration for future improvements. ### 8. Tried lots of management systems, this seemed by far the most intuitive and user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** James Alexander S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Clubworx?** Easy to schedule, repeat schedule and change bookings. Easy to adjust and repeat bookings quickly, so once people's appointments are set up it means you don't have to spend time recreating them. I've used a few club management systems including the big names, and they suck. Also, it was easy to learn how to use it, and the things you want to do, you can do. Too many club mangement softwares I've used don't let you do what should be seemingly simple tasks around reporting and exporting data for example. **What do you dislike about Clubworx?** Not really anything. Have no problems with it and the support team is very helpful. **What problems is Clubworx solving and how is that benefiting you?** Scheduling members into sessions easily and quickly, and links to payment provider effortlesslyl. **Official Response from Emily Smart:** > We're thrilled to hear that you find Clubworx intuitive and user-friendly! Our goal is to make scheduling and managing bookings as easy as possible for our users. ### 9. Great program great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Clubworx?** The layout and customisation options is great **What do you dislike about Clubworx?** Merging customer profiles is triky to get my head around **What problems is Clubworx solving and how is that benefiting you?** Sales funnel, payment management. **Official Response from Emily Smart:** > Thank you for your positive feedback! We're glad to hear that you are enjoying the layout and customization options. We understand that merging customer profiles can be tricky, and we are continuously working to improve this process. We appreciate your feedback and are committed to making the experience better for you. ### 10. The best platform for sports clubs in the whole world!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Clubworx?** What I like most about Clubwors is that there is every option that a serious sports club needs regardless of the type of sport (soccer, volleyball, basketball, swimming, gym, fitness,..), and you also get complete, quality and fast customer support services **What do you dislike about Clubworx?** Clubwors is the only platform where I haven't come across any flaws so far, so I wouldn't have to single out anything special for this section. **What problems is Clubworx solving and how is that benefiting you?** I didn't have any special problems with Clubwords except that it took me a little time to learn the program, but their excellent customer support helped me a lot and speeded up the process so that in less than two weeks I completely mastered this platform that brings great benefits for our company. **Official Response from Emily Smart:** > Thank you for your kind words! We're delighted that Clubworx has been a great experience for you and your business. We understand that learning a new program can take time, and we're here to provide excellent customer support to help expedite the process. ### 11. Clubworx is Great! **Rating:** 5.0/5.0 stars **Reviewed by:** George A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Clubworx?** The support and the openes to feature requests. The flexibility of the platform would be the upside for me. I keep learning of better ways to run my business. **What do you dislike about Clubworx?** It's hard to find a negative, but, when I first started using clubworx, support was almost instant, now it's a little wait, but that's hardly an issue. **What problems is Clubworx solving and how is that benefiting you?** Straightforward way to deal with membership dues, automated tasks removes repetitive tasks. Timetabling is so easy **Official Response from Emily Smart:** > We're thrilled to hear that you appreciate our support and responsiveness to feature requests. We're constantly working to improve our platform and provide the best experience for our users. Thank you for your feedback! ### 12. Clubworx is an easy software, with consistant updates and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Alex K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Clubworx?** The ability to change anything when you need to, setting up new memberships and prospect tracking **What do you dislike about Clubworx?** The grading system isn't as easy as i would like. Might just be something that isn't possible. **What problems is Clubworx solving and how is that benefiting you?** Running the entire operating system of my martial arts dojo. Gives me time back in the day. Especially once sequences are set up properly **Official Response from Emily Smart:** > We're delighted to hear that Clubworx is making a positive impact on your martial arts dojo by giving you back valuable time in your day. We appreciate your feedback about the grading system and will certainly look into ways to make it more user-friendly. ### 13. Easy to use software with responsive help **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Clubworx?** The software is easy to use with many features. Support and help is repsonsive and some suggestions are implemented. **What do you dislike about Clubworx?** There are some minor bugs around booking "all classes" - it would be great if classes are full that students could be added to all available classes and automatically added to the waitlist for full classes. Currently you need to add each class individually if even just one class is full. **What problems is Clubworx solving and how is that benefiting you?** Easy to track student attendance and memberships and communicate with students. **Official Response from Emily Smart:** > We're glad to hear that you find Clubworx easy to use and that our support is responsive. We appreciate your feedback about the booking process and will take it into consideration for future updates. ### 14. The customer support is top-notch, always responsive and helpful. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Clubworx?** The platform is incredibly user-friendly and offers a comprehensive suite of features for managing memberships, scheduling classes, and handling payments. **What do you dislike about Clubworx?** The initial setup can be somewhat time-consuming, particularly for those who are less tech-savvy. However, the support team is exceptionally helpful and provides excellent guidance throughout the process. **What problems is Clubworx solving and how is that benefiting you?** Clubworx automates membership management, allowing us to easily track membership statuses, renewals, and payments. **Official Response from Emily Smart:** > We're thrilled to hear that you find our customer support to be top-notch and our platform user-friendly with a comprehensive suite of features. Thank you for your feedback! ### 15. Best Club Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Chris J F. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Clubworx?** easy to use, simple interface, TONS of features **What do you dislike about Clubworx?** some integrations with 3rd party applications have proved difficult **What problems is Clubworx solving and how is that benefiting you?** billling, membership management, communition, task management **Official Response from Emily Smart:** > Thank you for sharing your positive experience with Clubworx! We're thrilled to hear that you find our software easy to use with a simple interface and a wide range of features.Third-party applications are an important aspect of Clubworx and can sometimes be challenging, and we appreciate your feedback on this. At Clubworx, we aim to streamline billing, membership management, communication, and task management for our users. We're glad to hear that these features are benefiting you and your club. If you encounter any further difficulties with integrations or have any other feedback, please feel free to reach out to our support team. We're here to help and ensure you have a seamless experience with Clubworx. ### 16. Great booking software for my Pilates Studio **Rating:** 4.5/5.0 stars **Reviewed by:** Oonagh M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Clubworx?** I have been using Clubworx for 5 years and am happy with their product. In that time the Clubworx software has been super reliable and coped with the many changes of my business model from a pay as you go basis to a monthly subscription membership basis, and from running a few classes a week, to managing a busy studio. The Clubworx software enables me to easily manage my class bookings and payments for my Pilates Studio. I particularly like the sequences function that trigger email or SMS messages for example welcome messages to new clients. The sofware also enables clients to manage their bookings via a live calendar on my website or via the member app. This makes my booking and payment process run smoothly and efficiently saving days of admin every month. The reports function has enabled me to understand trends and behaviours of my clients and finances and helped drive business decision making. Customer support is really efficient despite a time difference between where I am based (Ireland) and where Clubworx are based (Australia). The team at Clubworx listen, help to solve problems, suggest workarounds, and regularly update their software to take account of client feedback. **What do you dislike about Clubworx?** The member app works well - it has all the basics - it could look a bit prettier and maybe have a few more features. **What problems is Clubworx solving and how is that benefiting you?** Helps me and clients book into classes and reschedule classes - saves me time and enables clients to control their memberships. Payments are integrated with Stripe and work seamlessly. **Official Response from Emily Smart:** > We're glad to hear that Clubworx has been able to meet your needs and streamline your booking and payment processes. We appreciate your feedback on the member app and will take it into consideration for future updates. ### 17. Easy to use, efficient, affordable and great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Clubworx?** We started using Clubworx a year ago, and it has been a wonderful experience that has contributed to significant growth for our club. Clubworx were very hlpeful in the implementation stages, and we got everything up and running very quicky. We found the system intuitive and easy to learn and use, which is great seeing as we are use it all day. It integrates with our direct debit provider, and has many features, such as the smart waiver and sequences, that have helped us stay on top of retention, gradings, reporting, attendance, etc. However, my favourite thing by far is the excellent customer support. The team is responsive and helpful, and you get so speak to the same people so they get to know your specific business needs. Clubworx also continue to update and add features, which is great. **What do you dislike about Clubworx?** We found the membership suspension mechanism to be clunky and required a lot of manual compensation in terms of adjusting payments, however some of these issues have since been resolved. The branded app is fantastic, but one thing that can be easier is allowing members to purchse things like workshops or seminars through the app. The lack of spell check in the email communications, and the way to add images to emails need to be improved. **What problems is Clubworx solving and how is that benefiting you?** Clubworx is helping us manage our membership base in terms payments, sales, bookings, attendance, reporting, and scheduling. **Official Response from Emily Smart:** > We're thrilled to hear that Clubworx has contributed to significant growth for your club and that you find it easy to use and efficient. We appreciate your feedback about the membership suspension mechanism and the app features, and we're continuously working to improve our system based on customer input. ### 18. Easy for beginners to gym management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2023 **What do you like best about Clubworx?** Clubworx has been really easy for membership management. We are able to manage current and new memberships with minimal training, and find the interface relatively intuitive. Clubworx makes it easy to find members and update their data in moments, via a mobile device (this help to manage requests on the go, without the PC). They also have a free tier and good options for new subscriptions. **What do you dislike about Clubworx?** Creation and reordering of questions on membership forms is not the best - I found that I needed to use a bit of trial and error to get the form correct, and did not find a way to reorder questions once they were added to the form (in February 2022 - this may have been addressed since then). The pricing tiers also jump up pretty quick and assume additional functionality is only required when a minimum number of members is met (which is not the case for our studio). **What problems is Clubworx solving and how is that benefiting you?** Digital management of members - completely removing paper records. Added integration with ezidebit means there is minimal manual processing and effort required for managing/updating payments- this really helps when you are juggling many hats **Official Response from Emily Smart:** > Thank you for sharing your positive experience with Clubworx. We understand your concerns about the membership form creation and pricing tiers, and we will work on addressing these issues to provide a better experience for our users. ### 19. ClubWorx and my Fitness Studio business **Rating:** 4.5/5.0 stars **Reviewed by:** Julie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Clubworx?** We love that we are able to conduct all our business through this system - including our timetable, bookings, product sales and communications with our members. All my staff find it easy to use and appreciate that when we provide feedback, that upgrades are made to the system. It's constantly being upgraded for ease of use and to help our business. It's such a great customer management system. **What do you dislike about Clubworx?** That it's extra membership per month for the app version. I also would love a function whereby the members can see how many classes they have achieved year by year. **What problems is Clubworx solving and how is that benefiting you?** Keeping the timetable up to date, being able to communicate with my members. **Official Response from Emily Smart:** > We're delighted to hear that Clubworx has been a great customer management system for your Fitness Studio. We appreciate your feedback about the app membership and the suggestion for a feature to track class achievements. Your input is valuable to us, and we'll take it into consideration as we continue to enhance our system. ### 20. Simple, Functional and Cost Effective **Rating:** 4.5/5.0 stars **Reviewed by:** Amit K. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Clubworx?** Pricing is very good. Features to sign in people through membership card Mobile app Able to send email and sms to members Adding different payments and recurring payments Quick response from support **What do you dislike about Clubworx?** In short time they have made a lot of progress which is great. Google analytics integration would be helpful When person makes payment - a quick update on the system will be helpful. **What problems is Clubworx solving and how is that benefiting you?** Great pricing moving from Mindbody Unlimited Contacts Check in for people to the classes **Official Response from Emily Smart:** > Thank you for your feedback on the areas for improvement. We'll definitely consider your suggestions for Google Analytics integration and quick payment updates. ### 21. Easy yet In depth! **Rating:** 5.0/5.0 stars **Reviewed by:** Taylah B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Clubworx?** The simple software, how easy it is to use, yet how in depth and advance it can be! There is so much you can do with the system, and so much data you can use to improve your club! **What do you dislike about Clubworx?** I'd like to see the shop accessable on the mobile app. The ability to add ready to grade notifications when attendance has been hit. And for students to book in friends for trials via the app! **What problems is Clubworx solving and how is that benefiting you?** Communication (emails, text, pushnotes), attendance records, merchandise records and sales! The app helps parents to know when their classes are and special events on too **Official Response from Emily Smart:** > Thank you for your feedback! We're pleased to know that Clubworx is helping you with communication, attendance records, and merchandise management. We'll take your suggestions for improving the mobile app into account for future development. ### 22. Life changing for my small business **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie Q. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Clubworx?** Clubworx has changed the way I do business. It's the hub of my business for bookings, payments, waivers, emails and so much more. **What do you dislike about Clubworx?** Nothing it's perfect for my business I wouldn't hesitate to recommend. It's so easy to use. **What problems is Clubworx solving and how is that benefiting you?** Anytime I have issues the support is quick. They just solved my Product sake issue by sending me a video to follow a step by step process. **Official Response from Emily Smart:** > We're thrilled to hear that Clubworx has been a game-changer for your small business! It's great to know that our platform has been able to streamline your operations and provide the support you need. ### 23. Loyal customer. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Clubworx?** I've been with clubworx for 6years, and I definitely recommend. Clubworx's features offered and software is easy to use, easy to understand and has all the tools necessary to run a successful business. In instances where I've needed support a team member has responded quickly, respectfully and helpfully. Plus their prices has always remained competitive. **What do you dislike about Clubworx?** There's nothing noteablw about clubworx that needs improvement that I haven't already advised them about. **What problems is Clubworx solving and how is that benefiting you?** They're constantly seeking feedback and options to upgrade and keep their customers happy. **Official Response from Emily Smart:** > Thank you! We appreciate your feedback and are thrilled that you are enjoying using Clubworx. We look forward to supporting you and your business for many years to come! ### 24. It's the lifeline for my business! **Rating:** 4.5/5.0 stars **Reviewed by:** Vanessa F. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Clubworx?** It can do most things pretty well. It's still in its starting stages which isn't necessarily a bad thing as they are always coming up with ways to make it more efficient! **What do you dislike about Clubworx?** I own a dance studio and we get a lot of casuals walking up to purchase. Currently their POS system does not support selling memberships efficiently. Also, their member app experience isn't quite there yet. **What problems is Clubworx solving and how is that benefiting you?** Reports - which i can easily generate to see memberships and payments. **Official Response from Emily Smart:** > Thank you for your feedback! We're glad to hear that you find Clubworx efficient and that it helps you generate reports easily. We appreciate your input on the POS system and member app experience, and we'll definitely take that into consideration for future improvements. ### 25. The app suited my business **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo M. | President / Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Clubworx?** You can automate most of your routine workflows for members **What do you dislike about Clubworx?** I think they could do more packages for smaller gyms. The app is incredible, but I definitely don't use all the functionalities. **What problems is Clubworx solving and how is that benefiting you?** It reduced my admin time, I dont need to store paper waivers anymore, I can link my time tables with my website, amongst others. **Official Response from Emily Smart:** > It's great to hear that Clubworx has reduced your admin time and provided features like digital waivers and website integration. We're committed to continuously improving our platform to better serve your needs. ### 26. Clubworx is the BEST gym management software! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris F. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Clubworx?** Very intuitive to use and wide range of capabilities that allow me to run my gym more efficiently **What do you dislike about Clubworx?** Nothing, I like everything about it, it's perfect **What problems is Clubworx solving and how is that benefiting you?** collecting membership payments, keeping track of members and leads, streamlining operations **Official Response from Emily Smart:** > We're delighted that you're enjoying the wide range of capabilities Clubworx offers. Thank you for your kind words! ### 27. Good platform to coordinate classes and communicate with customers. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Clubworx?** It's great being able to give my staff access to their calendars. I like being able to contact customers via different channels but with consistent branding. Customer service is very quick to respond. **What do you dislike about Clubworx?** The waiver set up is quite confusing and I worry it puts off some new customers. I would prefer the waiver to be in the app and customers download the app straight away (rather than having to receive an invitation). **What problems is Clubworx solving and how is that benefiting you?** Providing the option for customers to either pay upfront or via direct debit instalments. **Official Response from Emily Smart:** > We're glad to hear that you find Clubworx helpful for coordinating classes and communicating with customers. We appreciate your feedback about the waiver set up and will take it into consideration for future improvements. ### 28. CLUBWORX helps my business run daily. **Rating:** 4.5/5.0 stars **Reviewed by:** Alex K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Clubworx?** So easy to track clients sessions and keep payments up to date. **What do you dislike about Clubworx?** I think rescheduling sessions could be easier done. **What problems is Clubworx solving and how is that benefiting you?** Keeping my clients payments up to date. All my clients are pay in 10 packs and it is very clear when they are due to pay as I am not able to add them to the session without a current pack . **Official Response from Emily Smart:** > It's great to hear that Clubworx is helping you keep your clients' payments up to date. We value your feedback about rescheduling sessions and will strive to make this process more user-friendly for you. ### 29. Overall a positive experience with Clubworx. Constantly updating with new features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Clubworx?** I like web version of Cluvworx, the layout on a clients profile is very easy to use and manage. **What do you dislike about Clubworx?** The customer service could be improved. I like the messenger function, however, I dislike being able to see that one of the team has seen the message, however not acknowledged it for multiple hours. I also think there could be more instructional videos put out with the new updates. **What problems is Clubworx solving and how is that benefiting you?** The release of the app so that clients can pay their missed payments easily through there. This helps to minimise the time I spend on collecting failed payments. **Official Response from Emily Smart:** > We're glad to hear that you're enjoying the web version of Clubworx and finding the client profile layout easy to use. We appreciate your feedback about the messenger function and will take it into consideration for future improvements. We'll also work on providing more instructional videos for new updates. Thank you for sharing your experience with us! ### 30. Dynamic and well supported **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Clubworx?** Its very customisable to the needs of studios and gyms that operate in different ways. Customer support is incredible, the best I've ever received for gym software. **What do you dislike about Clubworx?** It could do with a dedicated staff app you can download into your phone. **What problems is Clubworx solving and how is that benefiting you?** We can get detailed reports on a variety of aspects of the business. Advanced email capabilities are helping to give our clients 5 star service. **Official Response from Emily Smart:** > We're thrilled to hear that you find Clubworx to be dynamic and well-supported. Our team takes pride in providing exceptional customer support and we're glad to hear that it's the best you've ever received for gym software. ### 31. Supportive, constant improvements and relliable. **Rating:** 4.0/5.0 stars **Reviewed by:** Cassio M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2023 **What do you like best about Clubworx?** Clubworx is constatly getting better and improving. Ease of use, Number os features, ease of integration. **What do you dislike about Clubworx?** Financials and revenues reports could be more refine. Also the application that I was already charged is taking too long to get done. **What problems is Clubworx solving and how is that benefiting you?** With clubworx it is easy to administrate multiple tasks such as grading control, payment control, prospects, schedule and etc. **Official Response from Emily Smart:** > We're glad to hear that you appreciate our constant improvements and find Clubworx reliable. We are always working to enhance our features and integration to provide the best experience for our users. ### 32. Good stuff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Clubworx?** Ease of memebr access such as updating info and payment details **What do you dislike about Clubworx?** Nothing comes ot mind, everything so far works well **What problems is Clubworx solving and how is that benefiting you?** It helpls solve the problem over being overloaded with high number of members **Official Response from Emily Smart:** > Thank you for your positive feedback! We're happy to hear that everything is working well for you. If you ever have any suggestions for improvement, feel free to let us know. ### 33. Great Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Clubworx?** It's easy to use as an instructor, great task features for admin to task instructors with tasks like talking to a certain child or parent **What do you dislike about Clubworx?** Sometimes swapping between roll and kiosk mode is clunky. **What problems is Clubworx solving and how is that benefiting you?** Attendance records **Official Response from Emily Smart:** > Thank you for sharing your positive experience with Clubworx. We understand your frustration with swapping between roll and kiosk mode, and we'll work on improving this for a smoother user experience. We're glad that Clubworx is helping you with attendance records. ### 34. Fantastic **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Clubworx?** How easy it is to use! The simplicity of the user interface. **What do you dislike about Clubworx?** So far, nothing! I'll keep you posted if something comes up. **What problems is Clubworx solving and how is that benefiting you?** Easy sign up process, including the waivers. **Official Response from Emily Smart:** > We're thrilled to hear that you find Clubworx easy to use and that you appreciate the simplicity of the user interface. We're here to support you if you encounter any issues in the future. - [View Clubworx pricing details and edition comparison](https://www.g2.com/products/clubworx-2023-12-07/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-09+11%3A01%3A13+-0500&secure%5Bsession_id%5D=9fb1cfad-fae1-488a-96dc-0f24f227b24e&secure%5Btoken%5D=3780a8f5f8e96c95908f4c72d6908577f128abe71e5d2c021dd1b44a1d02adf1&format=llm_user) ## Clubworx Features **Additional Functionality** - Recurring/Subscription Billing - Payment Processing - Access Controls/Permissions - Automated Scheduling - Customer Database - Generative AI - SMS Messaging - Wait List Management - Member Communication - Website Integration - Third-Party Integrations - Communication Management - Registration Management - Employee Management - Customizable Forms - Activity Tracking - Billing & Invoicing - Client Portal - API - Facility Scheduling - AI Copilot - Marketing Automation - Booking Management - Electronic Payments - Customizable Templates - Multi-Location - Client Management - Customer Accounts - Attendance Management - Self Check-In/Check-Out - Email Marketing - Reminders - Calendar Management - Contract/License Management - Instructor Management - Membership Management - Activity Dashboard - Class Management - Inventory Management - Discount Management - Attendance Tracking - Online Booking - Lead Generation - Customizable Branding - Event Management - Reporting & Statistics **Class Management** - Class Scheduling - Belt Tracking - Attendance Tracking - Automated Scheduling - Facility Scheduling - Event Scheduling **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing - Calendar Management - Booking Management - Class Management - Costume Management - Client Management - Inventory Management - Event Management - Discount Management - Recurring/Subscription Billing - Attendance Management - Task Management - Membership Management - Registration Management - Appointment Management **Administration** - Customer Database - Online Portal - Payments - Member Communication - Marketing Tools - Email Marketing - Student Management - Client Portal **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events - Facility Scheduling **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Website Integration - Social Media Integration **Additional Functionality** - Website Integration - Registration Management - Customer Accounts - Belt Ranking Classification - SMS Messaging - Reminders - Calendar Management - Class Management - For Martial Arts - Attendance Management - Client Management - Alerts/Notifications - Reporting & Statistics - Inventory Management - Contract/License Management - Event Calendar - Customizable Reports - Template Management - Recurring/Subscription Billing - Customizable Branding - Real-Time Reporting - Customizable Templates - Multi-Location - Instructor Management - Online Registration - Generative AI - Social Media Integration - AI Copilot - Customizable Forms - Point of Sale (POS) - Email Reminders - Billing & Invoicing - API - Transaction History - Activity Dashboard - Credit Card Processing - Booking Management - Email Management - Employee Management - Event Management **Facility Management - Gym Management** - Scheduling & Reservations - Payroll - Group Scheduling - Facility Scheduling - Class Scheduling **Client Manangement** - Personalization - Mobile App - Student Profiles **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards - Activity Dashboard - Customizable Reports **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Additional Functionality** - Marketing Automation - Fitness Plan - Customer Database - Mobile Booking - Point of Sale (POS) - SMS Messaging - Push Notifications - Online Booking - CRM - AI Copilot - Access Controls/Permissions - Reporting/Analytics - For Gyms - Customer Engagement - Payment Processing - Mobile Access - Generative AI - Online Registration - Class Registration - Multi-Location - Customizable Templates - Alerts/Notifications - Rewards Program - Online Payments - Customizable Forms - For Yoga/Pilates Studios - Reminders - Reporting & Statistics - Credit Card Processing - Event Calendar - Mobile Alerts - API - Data Import/Export - Customizable Branding **Additional Functionality** - Activity Dashboard - Third-Party Integrations - Online Registration - Reporting/Analytics - For Dance Studios - AI Copilot - Multi-Location - Customizable Branding - Online Payments - Credit Card Processing - Point of Sale (POS) - Attendance Tracking - Customizable Reports - Generative AI - API - Reminders - SMS Messaging - Customizable Forms - Alerts/Notifications - Customer Database - Customizable Templates - Marketing Automation - Rewards Program - For Yoga/Pilates Studios - Reporting & Statistics - Event Calendar - Mobile Alerts - Data Import/Export - Website Integration - Social Media Integration - Online Booking **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools - Registration Management - Attendance Management - Waiver Management - Membership Management - Community Management - Booking Management - Instructor Management - Visitor Management - Calendar Management - Staff Management - Email Campaign Management - Client Portal - Attendance Tracking - Event Management - Discount Management - Appointment Management - Client Management - Capacity Management - Self Service Portal ## Top Clubworx Alternatives - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (501 reviews) - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (389 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.6/5.0 (401 reviews)