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Clubworx Reviews & Product Details

Clubworx Overview

What is Clubworx?

Clubworx is a powerful fitness management software that enables fitness businesses to start or grow their business with ease - all in one place from anywhere in the world. At Clubworx, we help you structure and systemise all your everyday tasks so you can spend only one-tenth of your time working in the business and start growing your dream to its fullest potential. We support hundreds of gym owners, dance and yoga school principals, dojo and martial arts teachers. Our software is customisable to suit any fitness business and streamlines your member management processes. · Automated workflows · Seamless payment processing · Styles and rank grading system · Marketing and sales tools · Family bookings made simple · Proximity check in · Sophiscated business insights · Flexible team + task management · Custom branded app - And much more... Clubworx has all the features and customer support your fitness business needs to get you up and running in a matter of days. Start your free trial or book a demo today.

Clubworx Details
Product Website
Languages Supported
English
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Product Description

Clubworx is a powerful fitness management software that enables fitness businesses to start or grow their business with ease - all in one place.

How do you position yourself against your competitors?

We are great at all of these: process payments, member management and robust reporting

A compiled summary:

* We are proudly Australian with an Aussie support team (less than 2-hours average response time) that provides personalised customer support
* Member management system with powerful automation – payments, onboarding, tasks, communication tools
* Our system is easy to start and simple to use
* An end-to-end platform in growing your business with new leads, sales, onboarding, promotion to existing customers, and retention activity
* An operating system to manage from anywhere to help automate your day to day and give more time back to do what you love
* Sophisticated reporting
* Custom branded member app


Seller Details
Seller
Clubworx
Company Website
Year Founded
2014
HQ Location
Brisbane City, AU
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Description

Clubworx is a powerful fitness management software that enables fitness businesses to start or grow their business with ease - all in one place.


Emily S.
ES
Overview Provided by:

Recent Clubworx Reviews

Raman M.
RM
Raman M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Amazing software for my business"
After trialling multiple other softwares. We as a business have found everything that we were looking for in a software to help manage our business...
Maria Elisa S.
MS
Maria Elisa S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great software that does nearly everything you might need in a gym."
I like that it integrates every step of the costumer journey. Making it easier for us to have everything in one single place.
Gillian C.
GC
Gillian C.Small-Business (50 or fewer emp.)
5.0 out of 5
"A fantastic platform that has helped our Academy grow"
Once we switched to Clubworx, our back end processes and member management became so much easier. If you take the time to understand and set it up ...
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Clubworx Media

Clubworx Demo - Dashboard
Our easy-to-use management dashboard gives you access to your entire business. From sales to memberships to cashflow – all on your computer, tablet or smartphone.
Clubworx Demo - Calendar
Easily create your class timetable and schedule classes, share with members, let them view or book in and manage their access from a personalised site with just a few clicks.
Clubworx Demo - Automated workflows
Sequences allows fitness businesses to set up automated email or SMS campaigns to engage with prospects and members.
Clubworx Demo - Profiles
Manage all of your contact data from Prospects through to Members and even non-attending contacts. Track key information like contact and payment details, attendance and communication history.
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31 Clubworx Reviews

4.6 out of 5
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31 Clubworx Reviews
4.6 out of 5
31 Clubworx Reviews
4.6 out of 5

Clubworx Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ClubworxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Gillian C.
GC
Business Owner - Marketing/Sales
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Clubworx?

Once we switched to Clubworx, our back end processes and member management became so much easier. If you take the time to understand and set it up correctly, it can save you SO much time and provide so many insights into your business. They are extremely responsive on support issues, and are open to feedback to help improve the platform. One of the best investments we've made! Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

Their support is incredible, but not always an instant 'live' chat which means problems aren't always resolved on the spot. However, they always get back to you with a solution. Review collected by and hosted on G2.com.

What problems is Clubworx solving and how is that benefiting you?

Automation is a huge part of why Clubworx has made our member managment so much easier. We've set up workflows for new trials, onboarding, birthdays. It not only helps to inform and educate new members, it is great for retention and member engagement. Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

We're delighted to hear that Clubworx has been a great investment for your academy! It's fantastic to know that our automation features have made member management easier and more efficient for you. We appreciate your feedback on our support and are committed to providing timely and effective solutions for any issues you encounter.

Brett G.
BG
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Clubworx?

The sequences are great.

Book and Pay looks like a great tool for the holiday period and seminars Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

It would be nice to be able to integrate with external calendars eg Google calendar

I would like to have a simple list/report of upcoming Trial bookings that all coaches in the Gym can see Review collected by and hosted on G2.com.

What problems is Clubworx solving and how is that benefiting you?

Payments are simple to manage.

Integration with a POS system like sqaure would be handy. Review collected by and hosted on G2.com.

Maria Elisa S.
MS
Marketing Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Clubworx?

I like that it integrates every step of the costumer journey. Making it easier for us to have everything in one single place. Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

I wish the sequence communications would be simple to use because they are really helpful. Review collected by and hosted on G2.com.

What problems is Clubworx solving and how is that benefiting you?

Clubworx solves any CRM problems. We love the sequence where we can make the communications all automatic. That is very useful and save us time. Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

We're glad to hear that you find Clubworx helpful in integrating every step of the customer journey. We appreciate your feedback about the sequence communications and will take it into consideration for future improvements.

Raman M.
RM
Key account customer support officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Clubworx?

After trialling multiple other softwares. We as a business have found everything that we were looking for in a software to help manage our business, finances & everything. Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

Onboarding would have been better. There should be a manual for new customers to follow. Review collected by and hosted on G2.com.

What problems is Clubworx solving and how is that benefiting you?

Finances Review collected by and hosted on G2.com.

James Alexander S.
JS
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Clubworx?

Easy to schedule, repeat schedule and change bookings.

Easy to adjust and repeat bookings quickly, so once people's appointments are set up it means you don't have to spend time recreating them.

I've used a few club management systems including the big names, and they suck.

Also, it was easy to learn how to use it, and the things you want to do, you can do. Too many club mangement softwares I've used don't let you do what should be seemingly simple tasks around reporting and exporting data for example. Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

Not really anything. Have no problems with it and the support team is very helpful. Review collected by and hosted on G2.com.

What problems is Clubworx solving and how is that benefiting you?

Scheduling members into sessions easily and quickly, and links to payment provider effortlesslyl. Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

We're thrilled to hear that you find Clubworx intuitive and user-friendly! Our goal is to make scheduling and managing bookings as easy as possible for our users.

Nathan E.
NE
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Clubworx?

The layout and customisation options is great Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

Merging customer profiles is triky to get my head around Review collected by and hosted on G2.com.

What problems is Clubworx solving and how is that benefiting you?

Sales funnel, payment management. Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

Thank you for your positive feedback! We're glad to hear that you are enjoying the layout and customization options. We understand that merging customer profiles can be tricky, and we are continuously working to improve this process. We appreciate your feedback and are committed to making the experience better for you.

Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Clubworx?

What I like most about Clubwors is that there is every option that a serious sports club needs regardless of the type of sport (soccer, volleyball, basketball, swimming, gym, fitness,..), and you also get complete, quality and fast customer support services Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

Clubwors is the only platform where I haven't come across any flaws so far, so I wouldn't have to single out anything special for this section. Review collected by and hosted on G2.com.

What problems is Clubworx solving and how is that benefiting you?

I didn't have any special problems with Clubwords except that it took me a little time to learn the program, but their excellent customer support helped me a lot and speeded up the process so that in less than two weeks I completely mastered this platform that brings great benefits for our company. Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

Thank you for your kind words! We're delighted that Clubworx has been a great experience for you and your business. We understand that learning a new program can take time, and we're here to provide excellent customer support to help expedite the process.

George A.
GA
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Clubworx?

The support and the openes to feature requests. The flexibility of the platform would be the upside for me. I keep learning of better ways to run my business. Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

It's hard to find a negative, but, when I first started using clubworx, support was almost instant, now it's a little wait, but that's hardly an issue. Review collected by and hosted on G2.com.

What problems is Clubworx solving and how is that benefiting you?

Straightforward way to deal with membership dues, automated tasks removes repetitive tasks. Timetabling is so easy Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

We're thrilled to hear that you appreciate our support and responsiveness to feature requests. We're constantly working to improve our platform and provide the best experience for our users. Thank you for your feedback!

Alex K.
AK
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Clubworx?

The ability to change anything when you need to, setting up new memberships and prospect tracking Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

The grading system isn't as easy as i would like. Might just be something that isn't possible. Review collected by and hosted on G2.com.

What problems is Clubworx solving and how is that benefiting you?

Running the entire operating system of my martial arts dojo. Gives me time back in the day. Especially once sequences are set up properly Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

We're delighted to hear that Clubworx is making a positive impact on your martial arts dojo by giving you back valuable time in your day. We appreciate your feedback about the grading system and will certainly look into ways to make it more user-friendly.

Verified User in Sports
AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Clubworx?

The software is easy to use with many features. Support and help is repsonsive and some suggestions are implemented. Review collected by and hosted on G2.com.

What do you dislike about Clubworx?

There are some minor bugs around booking "all classes" - it would be great if classes are full that students could be added to all available classes and automatically added to the waitlist for full classes. Currently you need to add each class individually if even just one class is full. Review collected by and hosted on G2.com.

What problems is Clubworx solving and how is that benefiting you?

Easy to track student attendance and memberships and communicate with students. Review collected by and hosted on G2.com.

Response from Emily Smart of Clubworx

We're glad to hear that you find Clubworx easy to use and that our support is responsive. We appreciate your feedback about the booking process and will take it into consideration for future updates.