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26 Club OS Reviews
Overall Review Sentiment for Club OS
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I like the calendar the best and the follow ups Review collected by and hosted on G2.com.
How the system doesn't know which members are personal training clients and suggests that we follow up with them all of the time. Review collected by and hosted on G2.com.
I like that I have the ability to run reports on my team, to set follow up dates, and many of the other features that ClubOS provides. I also appreciate that it integrates fairly well with DataTrack. Review collected by and hosted on G2.com.
The interface and the navigation are very much out-dated, and feel clunky and awkward in many places. For example, running reports does not allow a sufficient degree of customization. Contacting people, while easy, takes several clicks through windows in order to reach. A "chat" group feature in a side window, for example, would be a far more streamlined and easily navigated UI. There is also a lot of wasted white space, which could instead be used more efficiently to compress and decrease the amount of window/page jumping required. Review collected by and hosted on G2.com.
As a manager, definitely like the scheduling, and updates on membership and fitness sales activity. Review collected by and hosted on G2.com.
Minor glitches at times. Other thank that, it gets the job done. Review collected by and hosted on G2.com.
GREAT AND EFFECTIVE WAY FOR MY STAFF AND MYSELF TO FOLLOW UP WITH MEMBERS AND PROSPECTS! THERE ARE FEATURES THAT CLUBS SURE COULD HAVE USED 10 YEARS AGO IN THIS INDUSTRY. A TRUE GAME CHANGER! KEEP IT UP CLUB OS. Review collected by and hosted on G2.com.
NOT MUCH THAT I DISLIKE BUT IF I HAD TO CHOOSE IT WOULD BE THAT ABC FINANCIAL AND CLUB OS DON'T REALLY COMMUNICATE AS SEAMLESSLY AS I WOULD LIKE IT TO. Review collected by and hosted on G2.com.
I like it a lot simply because it helps keep track of all of your leads and phone calls you have made, it is a good way to stay on top of things ! Its super easy to set up appointment as well! Review collected by and hosted on G2.com.
Theres not really much that i dislike, maybe that when you conniver a prospect into a member, that it creates a duplicate account for some reason but its nothing major. Review collected by and hosted on G2.com.
Being able to contact clients with a number not attached to my personal phone is great. Keeping detailed logs of communication and membership details is advantageous. Review collected by and hosted on G2.com.
There a few glitches involving referrals, converting members and calendar appointments. Review collected by and hosted on G2.com.
The tech support team are wonderful anytime I’ve ever had to reach out to them. Review collected by and hosted on G2.com.
I dislike that we can not edit or modify a pt agreement after it’s been activated. Anytime I need to change the draft day I have to cancel the agreement and create a new one. Review collected by and hosted on G2.com.
It syncs up with other software systems seamlessly. Review collected by and hosted on G2.com.
There isn’t an app for my phone, an app would be nice to access customer communication on the go. Review collected by and hosted on G2.com.
The ability to store texts, emails, and calls in the same place. Review collected by and hosted on G2.com.
Some buttons do not appear on random profiles. For example, a "no show" button does not always appear. Review collected by and hosted on G2.com.
