# Zen Planner Reviews **Vendor:** Daxko **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 101 ## About Zen Planner Run your gym. Not spreadsheets. Zen Planner is the all-in-one management software trusted by 6,000+ fitness businesses — built by a martial arts school owner in 2006 and refined ever since. Purpose built for CrossFit boxes, martial arts schools, MMA gyms, BJJ academies, and boutique studios. Get back hours every week with automated billing, scheduling, and member management. Zen Planner has every you need to succeed with: • Member & Staff Management • Payments & Billing • Websites & Digital Marketing • CRM & Marketing Automation • AI-Driven Marketing Tools • Campaign Marketplace • Member Retention & Communications • Workout, Belt & Skill Tracking • Community Building • Branded Member App • 2-way SMS and Email Take Your Marketing to the Next Level with Zen Planner Engage: Zen Planner Engage is your all-in-one solution to attract new members and keep current ones engaged. With AI-driven marketing tools, a powerful CRM, and an AI-powered lead-capturing website, growing your fitness business has never been easier. Unlock the Campaign Marketplace, a quick-start toolkit featuring over 50 prebuilt email and SMS campaigns to re-engage clients, promote programs, and drive results. Streamline your marketing with tools tailored to fit your goals and boost success effortlessly. Zen Planner's support team is available via chat, phone and email in addition to 24/7 access to the online help center. All customers have access to Zen Planner's online community, industry insights and content, webinars, and Zen Academy. To see Zen Planner in action, book a demo with one of our Software Specialists today! ## Zen Planner Pros & Cons **What users like:** - Users value the **ease of use** of Zen Planner, enjoying seamless integration and functionality from the start. (4 reviews) - Users value the **booking ease** of Zen Planner, enabling seamless scheduling and trial class reservations on websites. (1 reviews) - Users praise the **excellent customer support** of Zen Planner, making implementation smooth and efficient. (1 reviews) - Users love the **ease of use** of the Zen Planner mobile app, especially its integration with calendars and trial reservations. (1 reviews) - Users appreciate the **initial reliability** of Zen Planner, which meets basic needs effectively before challenges arise. (1 reviews) - Users love the **easy-to-use scheduling** of Zen Planner, seamlessly integrating with their website for class reservations. (1 reviews) **What users dislike:** - Users find the **management of customer credits** in Zen Planner to be sometimes difficult, complicating their experience. (1 reviews) - Users are frustrated by the **payment issues** , as refund requests and customer service responses are often ignored. (1 reviews) - Users express frustration with **poor customer support** , citing ignored requests and a lack of communication from Zen Planner. (1 reviews) ## Zen Planner Reviews ### 1. Gets the job done, but needs better usability **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Zen Planner?** I like that Zen Planner helps with workout tracking and logging, and it offers a place to score workouts and keep track of weights. The capability for client interaction and encouragement through the partner app, SugarWOD, is a plus. I also use Zen Planner for reserving classes and keeping track of attendance history and limits. It's convenient that Zen Planner is widely used by other companies, which adds a sense of familiarity. **What do you dislike about Zen Planner?** Toggling between multiple gyms as a member is clunky. It should show one user profile that seamlessly can interchange between different gym locations; the current way of navigating is not user intuitive and it does not save PRs or benchmarks between gyms. The initial setup was a bit cumbersome. It's also not intuitive where to find attendance history and number of remaining classes. **What problems is Zen Planner solving and how is that benefiting you?** I use Zen Planner for workout tracking, scoring workouts, and client interaction. It helps in reserving classes, tracking attendance, and managing limits. **Official Response from Holly Graham:** > We’re glad Zen Planner is working for you day-to-day: tracking workouts, scoring WODs, managing class reservations, and the SugarWOD integration for community connection. That’s what we’re built for, and it’s good to hear those pieces are delivering. Your frustrations around navigating multiple gym locations and difficulty finding attendance history & remaining class counts are valid, and we hear you. We’re currently building a NEW member app experience, and seamless gym transition and more intuitive access to attendance and class history are central to what we’re solving for. The goal is a member experience that feels as connected as the communities your gyms have built. We appreciate your patience, and we’re committed to earning a stronger rating as that work comes to life. If you’d like to share more feedback directly, our product team would love to hear from you! ### 2. Phase Gym Birmingham, AL **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin B. | Owner and Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Zen Planner?** We have used Zenplanner since we opened over ten years ago. Zenplanner is easy to use and contains a variety of reports that you can use to analyze the performance of your business. It also plugs in to different apps. We use SugarWOD and also have it connected to our door system in two of our locations. **What do you dislike about Zen Planner?** Zenplanner has made a lot of changes and updates through the years and it has gotten much better. My only issue is that billing, on the app, is not easy to get to. Many of our clients struggle with it. The link should be more front and center. **What problems is Zen Planner solving and how is that benefiting you?** It makes managing our gym and our three locations easy and efficient. **Official Response from Holly Graham:** > Hi Kevin! Thank you for sharing your experience with Zen Planner! We're thrilled that you find the platform easy to use and that our reporting features help you analyze your business performance. It's also great to hear that our integrations with SugarWOD and door systems are working well across both locations. Your long-term partnership means a lot to us, and reviews like yours help other fitness business owners understand the value of our solutions. Thank you for growing with us, and we look forward to supporting your continued success! ### 3. Easy to Use, but Setup Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Alejandro A. **Reviewed Date:** February 12, 2026 **What do you like best about Zen Planner?** I like that Zen Planner is easy to use most times. **What do you dislike about Zen Planner?** The setup and use of Zen Planner can be a little different. **What problems is Zen Planner solving and how is that benefiting you?** Zen Planner helps me keep track of clients, members, and payments. **Official Response from Holly Graham:** > Hi Alejandro, Thank you for taking the time to share your feedback! We're glad to hear that Zen Planner has been easy to use and is helping you stay on top of clients, members, and payments — that's exactly what we're here for. We appreciate your note about the setup experience. If you ever run into any challenges or have questions as you continue using the platform, our support team is happy to help walk you through things. Thanks again for being part of the Zen Planner community — we value your business! ### 4. Not simply an App but a partner **Rating:** 5.0/5.0 stars **Reviewed by:** Michael R. | director and founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Zen Planner?** The fact that this system is so easy to use and it incorporates platforms like Zoom. The best feature is the Zenplanners calendar can be embedded on our website along with the ability for new prospects to reserve a trial class **What do you dislike about Zen Planner?** possibly that I'm on the other side of the world(Australia) making communication slightly delayed. However, this is something that cannot be changed and the team always get back quickly **What problems is Zen Planner solving and how is that benefiting you?** We have been able to run online classes through Zenplanner making even our youngest students keen to be apart of the classes. The online classes are certainly a tougher classes as they are a more personal interaction. ### 5. Easy to use and navigate system **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2025 **What do you like best about Zen Planner?** Ease of implementation & customer support **What do you dislike about Zen Planner?** Sometimes the system is difficult in managing customer credits **What problems is Zen Planner solving and how is that benefiting you?** client registrations **Official Response from Holly Graham:** > Thank you for taking the time to share your feedback about Zen Planner Stacy B! We're delighted to hear that you found our implementation process straightforward and our customer support team helpful. These are areas we take great pride in, as we believe getting you up and running quickly with proper guidance is essential to your success. We appreciate your honesty regarding the challenges with managing customer credits. If you have any additional thoughts or specific suggestions about the credit management system or any other features, please don't hesitate to reach out to our support team. We're always here to help and continuously looking for ways to enhance your experience with Zen Planner. Thank you again for your valuable feedback! ### 6. Outdated and Uncommunicative. **Rating:** 0.0/5.0 stars **Reviewed by:** Scott D. | Independent Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2024 **What do you like best about Zen Planner?** It is a basic gym management software that allows for billing, class scheduling and payroll management. **What do you dislike about Zen Planner?** So many of the features are outdated and the communication with the company is absysmal. Even their newly upgraded email system is basic and hard to use. Using the scheduling feature is difficult, especially compared to free calender apps like Gmail. I've also been trying to move information to a new payment processor for over 3 months now and it seems like every time I try to contact someone, no one knows exactly who is handling my account. The regular customer service is nice enough, but they can only forward my information to someone else. What was quoted as a 30-60 day process of switching over to a new payment processor has now taken 93 days as of 7/14/2024 with no solid answer in sight. At the end of it, I'll still have a $700 bill in addition to the hundreds of dollars that I've paid to keep my account active so I can collect invoices from customers. I would not recommend this product to anyone. **What problems is Zen Planner solving and how is that benefiting you?** Zen Planner is a gym management software that allows users to manage gym members, schedule classes and run payment and payroll. ### 7. Zero Support & Ongoing Billing Issues **Rating:** 0.0/5.0 stars **Reviewed by:** Kieran E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Zen Planner?** The Zen Planner platform was ok to use from the start and did the basics of what we needed but it all went downhill after that **What do you dislike about Zen Planner?** Customer service is nonexistent, refund requests are ignored, and their blatant disregard for the countless emails we’ve sent is unacceptable. **What problems is Zen Planner solving and how is that benefiting you?** at the moment, zero as we have cancelled with them ### 8. Broad Product with lots of capabilities **Rating:** 3.5/5.0 stars **Reviewed by:** Kolby K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Zen Planner?** There is SO much capability and compatability for zen planner. is has A TON of features. class tracking, calendar function, automated emails, reporting, etc. I have been using it for 10+ years and they continue to try to improve systems and improve integrations. Customer service is typically very quick to help resolve issues. **What do you dislike about Zen Planner?** So much of zen planner is redudant and the functionality DOES NOT meet best practices. There is a appointment calednar on Zen planner studio AND in Zen Planner Ultimate. Neither of these calendar functions are as simple and useful as either calendy OR Acuity. so you have to pay for another service. The same goes for the email automations. The email builder is present in the Zen Planner Studio, BUT it is also present in the Zen Planner Ultimate. I think that neither of these email systems is better than what Uplaunch was. I would RATHER use uplaucnh than either of the email builders currently available. if there was a way to customize some of the functionality so that I could clean up and use what was useful for my business and get rid of the rest that would be ideal. All THREE platforms zen planner studio, zen planner ultimate, and sugarwod OFTEN crash and have to be rebooted or reloaded. **What problems is Zen Planner solving and how is that benefiting you?** Zen Planner does several things very good for us: Holds all our Liability Waivers, membership contracts, and important membership information manages all payment processing associated with memberships tracks attendances class scheudule and event calendar is great now ZP is also our CRM where we can communicate with all prior and current leads, current members and even manage client journeys and milestones. **Official Response from Kelli Sweeting:** > Dear Kolby, Thanks so much for taking the time to leave us a review. We value your loyalty to Zen Planner and UpLaunch over the past ten years and appreciate your continued use of our software to enhance your gym's operations. We understand that you have some concerns and would like to address them to improve your experience as a valued customer. We would be grateful if you could share your comments with us, as they would help us better serve you and other clients. If you would like to get in touch with us, please feel free to contact our support team at support@zenplanner.com or call us at 866-541-3570. We look forward to hearing from you soon. ### 9. ZenPlanner is the go-to member management software for gyms, without a doubt **Rating:** 5.0/5.0 stars **Reviewed by:** Sonia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Zen Planner?** Studio: Their main platform for member management, ZenPlanner Studio, is easy to navigate, easy to use, and dynamic. You can build custom reports for literally anything and everything (super helpful when you track your number as a gym owner). Engagement: The CRM - I had switched short-term to a different platform because they had a CRM, but I wasn't happy with their member management. As soon as ZenPlanner announced that they had a CRM, I jumped immediately and couldn't be happier. The implementation was tedious, but ZenPlanner made it painless. They integrate Studio and Engagement exceptionally well, and the automations/workflows have streamlined our onboarding process for prospective members. The biggest thing about ZenPlanner is the customer service - they answer the questions and get back to you with answers if they don't know. They are always asking for feedback, listening to their customers, and actually implementing change and improvements. **What do you dislike about Zen Planner?** Small first world problems - the retail in the web-version is a little clunky, and you can't toggle between multiple studio databases (have to log in and out each time). **What problems is Zen Planner solving and how is that benefiting you?** Managing a large group of memberships, simplifying the report process (no more need for manual math), communicating with members (via text or email, all members or certain groups), automations to manage members, prospects, and former members. **Official Response from Kelli Sweeting:** > Hi Sonia! Thank you so much for the kind words. Zen Planner is designed to make gym management easier, and we're glad to be lifting much of your burden. We hope that Zen Planner becomes an integral part of your gym's growth and success! If you ever need to connect with the Zen Planner support team, please send us an email at support@zenplanner.com. ### 10. Easy to use, effective software for fitness and martial arts professionals **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Zen Planner?** Reporting is comprehensive and customizable Team is responsive and adaptive to customer feedback appointments and invoicing are easy class sign ins on mutliple devices is seamless **What do you dislike about Zen Planner?** email followups can lead to feedback and customer service requests getting lost in a "game of telephone". **What problems is Zen Planner solving and how is that benefiting you?** ZenPlanner makes admin tasks easy and invoicing my clients automatic. ZenPlanner does an admirable job with annual rollup reports for taxes, etc. ### 11. Highly recommended zen planner software **Rating:** 5.0/5.0 stars **Reviewed by:** Souhail B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Zen Planner?** dedicated customer support to assist businesses with setup, troubleshooting, and ongoing use of the platform **What do you dislike about Zen Planner?** the cost of Zen Planner's subscription plans may be perceived as high, especially when compared to other software **What problems is Zen Planner solving and how is that benefiting you?** streamlines the process of managing member profiles, including contact information, membership status, attendance history, and payment details **Official Response from Kelli Sweeting:** > Hi Souhail. We’re glad that customer support can assist you. Thank you for using Zen Planner. If you ever need help or have other concerns, don’t hesitate to send an email to support@zenplanner.com! ### 12. An Amazing CRM Solution - Affordable and Manageable **Rating:** 4.5/5.0 stars **Reviewed by:** antonella l. | Customer Support Manager, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Zen Planner?** When it comes to matters CRM, UpLaunch offers best features. It is affordable and implementation is quit an easy fix The support is amazing and ensures less work and increased productivity. **What do you dislike about Zen Planner?** No negativities with UpLaunch. Has all we need for a CRM tool. **What problems is Zen Planner solving and how is that benefiting you?** It comes with great CRM features and I recommend it. ### 13. Revolutionizing Gym Success with Seamless Communication and Lead Capture **Rating:** 4.5/5.0 stars **Reviewed by:** Nandita S. | Visual Merchandiser DM, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Zen Planner?** UpLaunch has been a game-changer. The platform's CRM and automation streamline communication, providing customizable content blueprints. The Agency's websites are spot-on, converting visitors into leads effortlessly. Their multichannel digital marketing campaigns have boosted brand awareness **What do you dislike about Zen Planner?** Downside of this is that thy need a better customer service. **What problems is Zen Planner solving and how is that benefiting you?** UpLaunch transforms my gym business by streamlining communication, capturing leads effortlessly, and boosting brand awareness through strategic marketing. It's a game-changer ### 14. Zen Planner **Rating:** 3.0/5.0 stars **Reviewed by:** Jordan W. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Zen Planner?** Very easy to use system, was a customer for many years. Very ease to see everything I needed to run my fitness studio, advanced reporting, stock management, easy payment processing and usage for my team **What do you dislike about Zen Planner?** Price was constantly increasing and new features being added and charged for that we didn't need. Might be better for a multi site business for higher user count than a boutique studio. **What problems is Zen Planner solving and how is that benefiting you?** Studio management was lean and easy because of the dashboard, enabling me to keep my finger on the pulse ### 15. I regularly go out of my way to recommend Zen Planner to peers **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan R. | OWNER, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Zen Planner?** ZP has the best customer support in the business. We've used a few payment processors and various tools like MINDBODY and no one has support staff as knowledgable and upbeat as ZP. The software is solid, and there's definitely room for growth, but it's pretty pain-free. Their greatest strength lies in their support staff. **What do you dislike about Zen Planner?** The software needs to be modernized. While it's solid, there's a dated feel compared to peers like MINDBODY. That said, it's still intuitive and logical - once you've gotten the hang of it it's no fuss at all. **What problems is Zen Planner solving and how is that benefiting you?** Payment processing and customer management geared toward fitness businesses and martial arts. It's turned a tedious and frankly annoying process and made it simple. **Official Response from Kristal Boska:** > Thank you so much for your feedback, positivity, referrals and most of all for being part of our Zen Planner community! We do have exciting updates on our 2023 development roadmap that are focused on upgrading the customer and member experience with Zen Planner while keeping the intuitive and logical experience you love in-tact. Keep your feedback coming our way! ### 16. Good CRM for gym niche **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Zen Planner?** It's pretty affordable and it's pretty easy to send email and sms broadcasts seamlessly. It's really easy to keep track of who has engaged with our campaigns and who hasn't and as a result everything from planning, strategy, and execution becomes pretty straightforward. **What do you dislike about Zen Planner?** The prewritten email templates can definitely be improved. Some of those emails don't sound like any gym company would actually be able to send them without doing much edits. **What problems is Zen Planner solving and how is that benefiting you?** Storing our user base. Engaging with them with email and sms campaigns, and tracking their performance as all of this is necessary as a consultant. Some of the clients that I have worked with lately have seen an increase in conversions, so it's a win-win for both of us. ### 17. Prestative and kind. **Rating:** 5.0/5.0 stars **Reviewed by:** Jason K. | Taekwondo Instructor / Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Zen Planner?** They always have the answers to my hard questions and help us before ending the call. If I call them, I know I will get my questions answered. **What do you dislike about Zen Planner?** I think some features could be included to be more helpful. I do not have a n example on top of my mind right now, but I will make sure to write it down when I remember. **What problems is Zen Planner solving and how is that benefiting you?** They answer all the questions and give us some training to make sure we know how to use it fully. By now I feel like I can figure out most of the problems on my own because of their training. ### 18. Zen Planner is intuitive and effective **Rating:** 4.5/5.0 stars **Reviewed by:** Katherine M. | Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Zen Planner?** Zen Planner allows us to track our performance with our prospects and students as well as manage each student's experience. It is the most developed customer management solution for martial arts that suits our needs. **What do you dislike about Zen Planner?** There are some legacy limitations with databases and obtaining reports. They also just switched their student overview page so that we can no longer see the student's recent notes, tasks and last attendance date all in one place. **What problems is Zen Planner solving and how is that benefiting you?** Zen Planner solves the issues of managing prospect flow, keeping track of student attendance, managing multiple membership options, managing rank advancements, task management, automatic billing, refunds, and more! ### 19. Uplaunch does the bare minimum **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Zen Planner?** You can schedule campaigns and messages to go out to multiple groups and clients. **What do you dislike about Zen Planner?** The app crashes and the web browser feature is clunky. **What problems is Zen Planner solving and how is that benefiting you?** You need to know how to market or have someone write your marketing for you. This is just a platform to set it off. With it being buggy and crashing often, you think they would be able to solve that problem. ### 20. Room for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2022 **What do you like best about Zen Planner?** Being able to reach a live person on the phone for technical support. **What do you dislike about Zen Planner?** Little things that are missing - like not being able to clock in/out on a cellphone app, not being able to make rank progress invisible to the clients, not being able to have cancellations fees for appointments or making yourself unavailable for an appointment without changing the schedule/booking a fake appointment. I also really like how MindBody implicitly advertises other users of the app in the area by making them appear in the home page. And I wish the website could be more customized (title changes and things like that). And I think it's gross how gender is a mandatory field. **What problems is Zen Planner solving and how is that benefiting you?** Nothing has really changed on terms of what is provided that affects me, but I have had some specific help with setting things up, like website integration and payroll ### 21. The reporting features on Zen Planner are the best! **Rating:** 4.0/5.0 stars **Reviewed by:** Aurora R. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Zen Planner?** With the reports, you can create them based on gender, last attendance, membership, etc. This helps us target the correct audience when it comes to promotions. **What do you dislike about Zen Planner?** The timestamp for our notes is entirely off, and it's annoying to continuously change passwords every few months. **What problems is Zen Planner solving and how is that benefiting you?** Clients can book their drop-in class through our website which helps those who are uncomfortable giving their information over the phone. ### 22. Zenplanner gives me everything I need and the customer service has been GREAT! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Zen Planner?** I like the reporting options most in Zenplanner. I also appreciate the regular updates based on feedback. **What do you dislike about Zen Planner?** No 2 way texting is frustrating. The workout planner is lacking and I would love to be able to utilize it more so I could drop the extra app. Our clients have enough apps so being able to eliminate apps is very important. I would also very much appreciate the ability to fully customize the dashboard to show the stats from my customized reporting. **What problems is Zen Planner solving and how is that benefiting you?** Zenplanner helps me manage our revenue and autopay very well. Its reporting system is quite robust and easily customizable for my needs. I also use Zenplanner for TONS of automations. I use it for email ### 23. Clean, Simple & Effective Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2022 **What do you like best about Zen Planner?** Auto email receipts are a great help when processing a multitude of payments daily. The calendar function is simple and mostly seamless. The ability to send an iCal link to my phone is helpful for syncing all my daily client sessions. The rates are fair, and the ability to use their in house payment processor keeps all my correspondence in a neat and tidy direction. **What do you dislike about Zen Planner?** Email back and forth over customer service issues and tickets has been challenging historically. I've often received a "we will email you back with an answer" response, which is hit and miss for actually solving the issue. The inability to call back the same representative who understands your issue can be a bit of a headache. I'd like to emphasize that much of this has been resolved over the past 6 months as I'm now working with a dedicated account manager who has an intimate knowledge of my business needs. This experience has been great. **What problems is Zen Planner solving and how is that benefiting you?** ZenPlanner allows me to house all my operational processes inside a neat and tidy package that offers ease of use and very little downtime. ZenPlanner allows me to focus on running my business and not on the tedious operational tasks that no small business owner enjoys. ### 24. Helpful but Customer Service is really lacking **Rating:** 3.5/5.0 stars **Reviewed by:** Tawna H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Zen Planner?** The auto generated emails are great. The texting platform is great. Love how the notes are posted on each members account. **What do you dislike about Zen Planner?** Need better customer service. We can't call and talk to anyone. We have many issues that haven't been solved because we are told constantly to contact another person again, again and again. We need access to other emails or possibly pay for someone to help us with other campaigns that aren't available already. **Recommendations to others considering Zen Planner:** Make sure you ask sooooo many questions with your onboarding. You don't ever get to talk to them again. Only email and chats. **What problems is Zen Planner solving and how is that benefiting you?** New client leads from our website are tracked and contacted so efficiently. Keeping us more connected with our new members and potential members. ### 25. Zen Planner Review **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon G. | Owner/Head Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Zen Planner?** Robust reports, kind and helpful customer service. **What do you dislike about Zen Planner?** Sometimes difficult to get to a customer service rep. Occasionally my requests fall through the cracks. **What problems is Zen Planner solving and how is that benefiting you?** Member Payment management. Makes collecting and tracking member payment info simple. ### 26. UpLaunch has helped us keep track of and communicate with all of our new leads and existing clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Zen Planner?** The automated messages that go out to our incoming leads right away. It's so nice to know that people receive contact as soon as they opt in. **What do you dislike about Zen Planner?** Many of the pre-written automated campaign emails just don't fit with our voice, or what we do at our studio. It's been a challenge to go through and edit them all to make them applicable to our needs. But we're doing it! **Recommendations to others considering Zen Planner:** I'd say, go for it! Overall it has been hugely beneficial to our small business. Just take your time and be patient with the little things that will need to be tweaked over time. **What problems is Zen Planner solving and how is that benefiting you?** Keeping track of leads, existing clients, and even former clients. It's so nice to have everything organized and be able to reach out to specific people or a large group of people all at once. ### 27. The best CRM for gyms out there **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Zen Planner?** Organization. We love staying organized. In our facility and UpLaunch makes sure we can stay on top of any sort of gaps that may be present. We were looking at a few others in the beginning but quickly realized that UpLaunch was the right fit! **What do you dislike about Zen Planner?** As far as things missing from the product, the mobile interface is kinda middle of the road. Would love to see a more integrated interface for mobile access. Convenience lacks. **Recommendations to others considering Zen Planner:** If you're looking for a CRM for your business to stay organized, then look no further! You have found the best one on the market. **What problems is Zen Planner solving and how is that benefiting you?** Our new client success has been exponentially larger since adding UpLaunch. Many less leads fall through the cracks. Before finding the most organized and well thought out platform for our industry. ### 28. Customer for 8+ years **Rating:** 5.0/5.0 stars **Reviewed by:** Justin W. | B, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2022 **What do you like best about Zen Planner?** Anytime you need something they provide support zoom, call email, chat, etc. Service is huge for me and the software works great. The integrations with other softwares is also a huge bonus. **What do you dislike about Zen Planner?** I'd love a report that showed lifetime average spend of a client. **What problems is Zen Planner solving and how is that benefiting you?** Automatic payments is so easy with the in house payment processor Gains. ### 29. Missed it by THAT much! **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Zen Planner?** The software helps you get in the habit of email and text funneling with other contact points and follow-up with leads. **What do you dislike about Zen Planner?** Uplaunch marketing: It was a giant waste. I had them run my ads, and they performed worse than when I ran them on my own. No reporting or meetings to fix. Uplaunch websites: HORRENDOUS! My web traffic dropped massively, it didn't go up like they 'promised'. The build is WAY too expensive, and it doesn't include any of the SEO things needed to rank-you have to pay extra for that, and even then, it's sophomoric as best. Trying to make changes to the website is super slow, and it's ridiculous that you have to pay for more web pages or landing pages. I trying unsuccessfully to cancel my website for over 2 months and they couldn't give me access to my own intellectual property without wanting MORE money and even then they kept claiming there was a 'glitch' preventing them from providing me with a backup of the website. I was able to rebuild my website in 3 days! DO NOT USE THEIR WEBSITE SERVICE!!!! Do it yourself or hire someone on Upwork. Uplaunch software: This is the only brighter spot, but not great. The biggest issues are that it's not a responsive software. If a lead responds to an email, they keep getting all the journey emails/communication which becomes annoying if you are offering something and the lead has already accepted it. Not the best software, but is great if you are starting out and need some sort of tracking and followup system for your leads. **Recommendations to others considering Zen Planner:** I would recommend going elsewhere. Much better options for comparable prices. Don't fall for the line that they are in your industry so they know best. **What problems is Zen Planner solving and how is that benefiting you?** Unfortunately, using Uplaunch has created more problems overall, and not in a good way. It was a good solution for about 4-6 months, but then the honeymoon was over and I've kicked myself for getting into this relationship. **Official Response from Maggie Houchin:** > We're truly sorry for the experience illustrated in this review. While our team worked to resolve these issues individually when they arose, the unique combination of frustrations described here made us step back to fully re-evaluate your situation. This input and community feedback generally is our highest consideration when designing and building our products. Our first priority is to turn negative feedback into action and improvement! However, it's very clear that we failed to communicate this in our private threads so we owe you a public explanation and apology. Digital marketing/SEO/Web: When your digital marketing services launched in the beginning of 2021, our team was adapting to the quickly changing landscape in Facebook and Google marketing. In our effort to lead the industry as pandemic restrictions dropped and digital tracking changed permanently, we failed to provide you with the reporting and strategic support we understand is critical. On learning about this error and your desire for additional SEO work on your website, we tried to provide a series of custom solutions to meet those needs. It sounds like we both misunderstood those goals and certainly failed to set correct expectations, so must also apologize for not correctly supporting you here. Post-Cancellation: After your requested cancellation, we expressed that we would deliver your website free of charge although website designs are generally the property of Daxko. Your intellectual property, such as images/other content are always available to you. While there are regular fees for custom web design, we try to waive those fees in extreme circumstances like these. But between working around our regular processes and a broken website cloning tool, final site delivery was delayed several weeks. We tried to ensure any needs you had with that website were expedited while you waited for full site access, but delays were unavoidable at the time. Thank you for taking the time for this humbling feedback. We have taken steps to ensure this situation does not happen in the future. ### 30. Streamline **Rating:** 4.0/5.0 stars **Reviewed by:** Thornbury S. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2022 **What do you like best about Zen Planner?** How you can automate emails & sms & appointment reminders etc. It's easy to set up or adjust campaigns **What do you dislike about Zen Planner?** That you can't edit notes on someone's profile once it's created. You also can't see notes added to a completed task in the news feed, makes it seem like the notes are pointless at that point **What problems is Zen Planner solving and how is that benefiting you?** Reminders for staff to touch base with members. Consistently getting our content out to members ### 31. Keeps me on track **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Zen Planner?** I really like how Uplaunch helps keep me on track with active leads. In the past I would forget to follow up with people and they make sure I don't do that. **What do you dislike about Zen Planner?** Vacation scheduling for staff is not easy. **What problems is Zen Planner solving and how is that benefiting you?** I have found when I am trying to sell things or I have a membership sale, the text message feature has helped me a lot! ### 32. Zen Planner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Zen Planner?** - high quality customer support - easy to use on the staff end and for customers - multiple report generating options - app functionality **What do you dislike about Zen Planner?** A couple of small changes I would like to see- ability for customer to turn on auto pay as well as ability to implement a one time discount code on memberships rather than ongoing **Recommendations to others considering Zen Planner:** Utilize the help center and chat function - you can find almost any answer that you need, reach out to your customer support team with any questions; they are so good about finding the answers. Play around on the backend before going live to make sure you understand how to run it as well as what it looks like from the customer's end on the desktop and app. **What problems is Zen Planner solving and how is that benefiting you?** Scheduling, membership sales, retail sales, attendance tracking, payroll It is so much easier to keep all of our business operations under one roof and much more organized. The automations are very helpful in communicating with clients and prospects. The reports generators help us keep up with how the business is doing as well as any back end needs such as payment data or membership expirations ### 33. UpLaunch Rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Zen Planner?** The service from their community and the deep desire they have to serve local fitness communities. **What do you dislike about Zen Planner?** I don't think there is anything missing from the product. **Recommendations to others considering Zen Planner:** Your gym needs it! **What problems is Zen Planner solving and how is that benefiting you?** Getting more leads without the stress. ### 34. Scheduling made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac D. | Senior Structural Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2022 **What do you like best about Zen Planner?** Zen planner makes it easy to schedule and select classes at your club or workout facility. It sends automatic updates to your phone to remind you about upcoming events. **What do you dislike about Zen Planner?** I really don't have any complaints with this app. Used it for 6 months with no issues. Give it a try for your business or customers to simplify scheduling conflicts! **What problems is Zen Planner solving and how is that benefiting you?** It makes the job of secretaries or scheduling assistants easy and let's you know when classes are at capacity, so you know to pick a different time slot for your workout. ### 35. ZenPlanner continues to perform great! **Rating:** 4.5/5.0 stars **Reviewed by:** Richard Q. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Zen Planner?** Easy to report on so many different aspects of the data from student info through all kinds of metrics that are easy to track. **What do you dislike about Zen Planner?** The user interface isn't always as easy as it could be, but it only takes a little getting to know the software in order to make it work right. **What problems is Zen Planner solving and how is that benefiting you?** We use it for managing student data and membership payments. You can track so much student data, and their online interface makes it easy to get new clients and for them to schedule their classes and intakes. It's a great all-in-one system! ### 36. Comprehensive Membership Management Program **Rating:** 4.5/5.0 stars **Reviewed by:** Shirley B. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2021 **What do you like best about Zen Planner?** Zen Planner foster commitment as it brings all members in a company together, through proper documentations and Close following. The program is well priced, with customizable membership plan, and impressive features. Also, through emails, members are freely connected. **What do you dislike about Zen Planner?** Zen Planner is limited with members, and this delinks clients who are the main players in the business world. Probably, the application could be all inclusive by establishing a sector for customers. **Recommendations to others considering Zen Planner:** For effective membership planning and management, take Zen Planner as the package. It's all comprehensive and flexible for the management purposes. **What problems is Zen Planner solving and how is that benefiting you?** Zen Planner connects members effectively, where their interests and details are sufficiently handled. In case of any update, the tool has a friendly way of reaching out to all at ago. Besides, the flexibility of Zen Planner makes members happy and confident with the app. ### 37. An all-in-one platform that makes client and staff management easier **Rating:** 4.0/5.0 stars **Reviewed by:** Charlene M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2020 **What do you like best about Zen Planner?** Zen Planner truly is an all-in-one system that is going to make your life easier and allows you to focus on other areas for your business. Recently, our facility has added new staff and I love that Zen Planner has the ability to do payroll through their system. **What do you dislike about Zen Planner?** It can get overwhelming at times because there is SO much (email automations, benchmarks, payroll, discounts, online member connect, retail management, etc...) However, their customer service is great and they're a call away if you're ever stuck or need any help. **Recommendations to others considering Zen Planner:** My advice to others considering Zen Planner set time apart to learn the software and take the training they give you in the beginning seriously as this system is vast. **What problems is Zen Planner solving and how is that benefiting you?** Client Management, staff management, and retail management ### 38. Easy to navigate **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2019 **What do you like best about Zen Planner?** It's an easy layout, looks organized, and when adding new memberships it's easy to go in and make adjustments if needed as well. Support is extremely helpful in my experience. **What do you dislike about Zen Planner?** It's not possible to do partial refunds, which causes an extra step to get it done through the merchant account. Unable to edit notes as it just makes a whole new one. Has crashed a couple of times. **Recommendations to others considering Zen Planner:** It gets the job done **What problems is Zen Planner solving and how is that benefiting you?** It's easy to keep track of missed payments for members and also to organize in what membership they are a part of, the reports that can be generated have been very helpful as well. ### 39. Works great when it works **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2019 **What do you like best about Zen Planner?** Very simple to use! Easy for clients to understand and use at home. **What do you dislike about Zen Planner?** Has glitches more often than preferred, often loses connection and will randomly shut down. **What problems is Zen Planner solving and how is that benefiting you?** Schedule planning for our business. Keeps everything organized in one place and allows our members to feel like they can keep their schedules, workouts and progress organized and accountable. ### 40. Zen Planner has Been a Game Changer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2019 **What do you like best about Zen Planner?** Zen planner has a very simple, easy to understand and use format. Our Members can navigate it with ease and our Staff have minimal issues with the way the product performs **What do you dislike about Zen Planner?** I really haven't had much dislike for Zen Planner. The over all function can be overwhelming (as with any system) at 1st usage, but it becomes very simple once you learn the basics **Recommendations to others considering Zen Planner:** I prefer this over any other system we have used in this industry. Zen Planner is very effective for what it was designed for. The only reason we went to another company was a corporate decision, our local facility was VERY pleased **What problems is Zen Planner solving and how is that benefiting you?** Billing, accountability, and member information/retention ### 41. Zen Planner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2019 **What do you like best about Zen Planner?** Zen planner is super easy to use. We can manage all of our clients with ease. **What do you dislike about Zen Planner?** Sometimes the special functions are not easy to find I. The menus. **What problems is Zen Planner solving and how is that benefiting you?** Our members are easy to track. ### 42. User friendly on the business and client side of the program **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie K. | Certified Personal Trainer / Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Zen Planner?** The reporting capabilities are awesome. The client side as well as the business side of the software is easy to use. **What do you dislike about Zen Planner?** The inability to create a workout on the days my facility isn't opened...or maybe I can and don't know how. **Recommendations to others considering Zen Planner:** Tech support for setup was awesome as is the continuing support if needed. **What problems is Zen Planner solving and how is that benefiting you?** Scheduling and purchases from the clients- financial reporting. ### 43. Zen Planner Review **Rating:** 5.0/5.0 stars **Reviewed by:** Abigail M. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2019 **What do you like best about Zen Planner?** I love the simplicity behind Zen planner! Makes conducting business in the Fitness industry so much easier! Being able to check in clients using their app is such a great tool and it’s so user friendly and easy for any staff member to use. **What do you dislike about Zen Planner?** There isn’t anything I would change except for just making sure any software updates should be done when there is less user activity. **What problems is Zen Planner solving and how is that benefiting you?** Day to day tasks of the gym. I’ve realized that it makes everything so easy and being able to use the app to check clients in via app ### 44. Sooo user friendly! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2019 **What do you like best about Zen Planner?** Very user friendly and easy to use. It is super easy to get reports from it. Even for people not that great with technology and computers... great! **What do you dislike about Zen Planner?** Only thing I would change is the color scheme. But honestly, it is mostly a personal preference. It also bugs me that there's not a search bar at the top. **Recommendations to others considering Zen Planner:** Awesome for people in the business who don't care much for technology or simply are not as good with it. The check in app, however, could use some changes. It crashes quite often but other than that is pretty user friendly. Love that if my clients forget to RSVP I can simply look for them with their first name or last name. **What problems is Zen Planner solving and how is that benefiting you?** Class scheduling, POS charges, member management... ### 45. Great system. A little too elaborate and longer set up than I wanted at the time. **Rating:** 3.0/5.0 stars **Reviewed by:** Samuel H. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2018 **What do you like best about Zen Planner?** They've spent time investing in their development. They have a highly contactable team and are thorough with their onboarding programs. **What do you dislike about Zen Planner?** I feel like some of the interface was outdated. It wasn't quite as plug-and-play as I was hoping for. Additionally I was required to have too many meetings in order to get things started. I felt like it was somewhat excessive, while others may have seen it as thorough and helpful! **Recommendations to others considering Zen Planner:** It just depends on how deep you want to set up your program. It's thorough. However, they did send WAY TO MANY emails post-separating from the program. **What problems is Zen Planner solving and how is that benefiting you?** Zen Planner was helping me with customer invoicing, email etc. ### 46. Switching from MindBody was a great move! **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjit M. | Digital Marketing Strategist, Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2016 **What do you like best about Zen Planner?** The UX, user exprience. It is so much easier to use than MindBody. I was using it for almost 2 years and then wanted a login system for my students and to be able to track techniques for students. I can customize my dashboard to my liking as to what I need to see, what is important to me. I even setup a birthday alert so I know a student has a birthday coming up. it even has a retail component with no additional charge. **What do you dislike about Zen Planner?** The app isn't available on Android OS yet, but the sign-in via the kiosk website works like a charm. **Recommendations to others considering Zen Planner:** An admin app, or mobile response and Android OS app. **What problems is Zen Planner solving and how is that benefiting you?** The ability to send emails through the software is great, I don't need to use gmail or outlook. If I want to send emails to certain members, I can click on their names, pick a template or customize the email to them. I can also save the new template. ### 47. Complicated to use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2018 **What do you like best about Zen Planner?** There are a million features and you can do almost anything you need. It works with accounting software by creating excel spreadsheets with any information you need such as receipt numbers, bill numbers, amounts before or after tax. Customer service is fast, they respond to any enquiry within 24 hours, if they can help with your situation by explaining, they will give detailed instructions including pictures to help resolve any issues. **What do you dislike about Zen Planner?** Super complicated. It took nearly 6 months for me to feel comfortable and be able to do some of the most basic things such as updating the class schedules. It's basically for computer programmers, if you don't understand coding and in depth websites it will take you awhile to get the hang of it. **Recommendations to others considering Zen Planner:** Search around for other programs first if you are just starting out, the ease of use will be more beneficial to you then trying to switch over a couple of years into it. **What problems is Zen Planner solving and how is that benefiting you?** It gave financial reports so we could update our accounting software, kept track of payments and customer accounts. But, the benefits were no greater than other similar software. ### 48. Good not great **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2018 **What do you like best about Zen Planner?** I love the all in one place to manage merchandise, memberships, workouts and track member attendance **What do you dislike about Zen Planner?** The app is unavailable an inconvenient amount of times without any notice, both to members and to staff. The website version is hard to navigate and functions are unclear **What problems is Zen Planner solving and how is that benefiting you?** The ability to track class size and attendance along with processing all payments in one place is convenient ### 49. Comprehensive and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2017 **What do you like best about Zen Planner?** I like how the dashboard was very easy to navigate. Everything was laid out very clearly. I don't schedule a large number of classes yes, but I can see that becoming a lot easier with an app like this. I appreciate the free trial which allows you to identify how useful the app could be to your company before any commitment. **What do you dislike about Zen Planner?** Nothing I've noticed so far has been unappealing. The free trial lasts long enough for you to get an idea of what features you can utilize, or which features you don't need. **Recommendations to others considering Zen Planner:** If you are needing to schedule a large amount of classes, this could significantly help keep you organized. The dashboard is easy to use and would work well for any number of staff members. **What problems is Zen Planner solving and how is that benefiting you?** Helps plan classes better so I don't risk overlapping/scheduling issues. It helps me become more organized with my scheduling. It makes it easy to incorporate other staff members as well no matter how large of a company you have. ### 50. Don't get mad, get Zen with Zen Planner. **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren H. | Content Writer & Social Media Specialist , Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Zen Planner?** Their customer service is OUT OF THIS WORLD. Seriously, I've never been so pleased with a customer service experience in my life. And not just once but every. single. time. Their employees are well trained and extremely caring, professional, & personal. Add an easy-to-use software on top of it...amazing! **What do you dislike about Zen Planner?** The setup process was a little complicated. But really, putting together all of that data, integrating a payment system, all that, it's nothing on Zen Planners end of things, it's just a bit of a task. I did wish the onboarding process was a little easier to get through, and that we could have access to replays of it instead of having to sign up for the onboarding process again if needed. I also believe you had to pay for a second onboarding experience. So when I left the gym and my replacement needed to learn the system, that made it a little difficult. I had to show her myself for the most part. **Recommendations to others considering Zen Planner:** Use it! If you ever run into any problems at all, contact their customer support center. They are extremely fast, reliable, and helpful. Once you're in, be sure to play around with and utilize all the different settings, there is SO MUCH you can do with Zen Planner! **What problems is Zen Planner solving and how is that benefiting you?** I loved the scheduling process, the ability to add and delete classes, events, and appointments super easily. Accepting payments, contacting members, signing waivers, all of that was solved so quickly and easily. ## Zen Planner Discussions - [Is Zen Planner free?](https://www.g2.com/discussions/is-zen-planner-free) - [How much does Zen Planner cost?](https://www.g2.com/discussions/how-much-does-zen-planner-cost) - [What is a Zen Planner?](https://www.g2.com/discussions/what-is-a-zen-planner) - [Can someone help us write a new campaign?](https://www.g2.com/discussions/can-someone-help-us-write-a-new-campaign) - 1 upvote - [What type of businesses does Zen Planner serve?](https://www.g2.com/discussions/what-type-of-businesses-does-zen-planner-serve) - 1 upvote - [View Zen Planner pricing details and edition comparison](https://www.g2.com/products/zen-planner/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-07+03%3A54%3A40+-0500&secure%5Bsession_id%5D=11edb274-d61b-41a5-aea3-b0a7e610db60&secure%5Btoken%5D=ff10d7a91596873d5029111e957defbc2add7d6ea582625228abad63fed21cf7&format=llm_user) ## Zen Planner Integrations - [ClassPass](https://www.g2.com/products/mindbody-classpass/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Hybrid](https://www.g2.com/products/hybrid/reviews) - [Perkville](https://www.g2.com/products/perkville/reviews) - [Printful](https://www.g2.com/products/printful/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [SugarWOD](https://www.g2.com/products/sugarwod/reviews) - [Tiktok](https://www.g2.com/products/tiktok/reviews) - [Wellhub](https://www.g2.com/products/wellhub/reviews) - [Yext](https://www.g2.com/products/yext/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Zen Planner Features **Class Management** - Class Scheduling - Belt Tracking - Attendance Tracking **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Invoicing **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing **Administration** - Student Database - Online Portal - Payments - Communication Tools - Marketing Tools **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Facility Management - Gym Management** - Scheduling & Reservations - Payroll **Client Manangement** - Personalization - Mobile App - Student Profiles **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools ## Top Zen Planner Alternatives - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) - 4.5/5.0 (195 reviews) - [PushPress](https://www.g2.com/products/pushpress/reviews) - 4.8/5.0 (194 reviews) - [Wodify](https://www.g2.com/products/wodify/reviews) - 4.7/5.0 (183 reviews)