64 CloudCall Reviews
Overall Review Sentiment for CloudCall
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CloudCall has the most efficient and polite techs and service providers. Every member of the CloudCall Team takes the time not to fix an issue but also explain why it occurred and how to avoid this in the future, and sometimes a quick fix that I can do on my side. Product and services can not be better. Review collected by and hosted on G2.com.
I can not think of anything that I dislike about the product or services Review collected by and hosted on G2.com.
CloudCall allows me to make calls that instantly sync back into my CRM where most of my day to day activities exist. It is a easy to use tool that my team and I can track and source candidates quickly! Theres no fuss with this software! Review collected by and hosted on G2.com.
Customer Service is a bit slow but since having this issue I've been in close contact with them and it's defiantly a lot better and working towards faster communication. Review collected by and hosted on G2.com.
Working from home has meant i am juggling things around. The ability to record my calls and play back when catching up on customer account notes has enabled me to streamline my work and retain customers through good customer service. Review collected by and hosted on G2.com.
Nothing so far - hence the 5* review. I believe in credit where it's due. Review collected by and hosted on G2.com.
It's so easy to make calls with the click to dial function and the fact that all my client information is right there in front of me makes it that much better. I also love the call recording function as this is very helpful in sensitive situations when you need to recap what has been discussed. Review collected by and hosted on G2.com.
I don't have any complaints so far, all the features of this software seem to be working really well for me. Review collected by and hosted on G2.com.
Since using CloudCall I have found I have more time to concentrate on my daily tasks and sales rather than admin task that take up time. I am able to concentrate on sourcing candidates and tracking my activities on a daily basis with ease. Review collected by and hosted on G2.com.
Customer service was a bit slow, however the friendliness of the staff more than made up for this. Review collected by and hosted on G2.com.
The amount of time being saved is awesome. So much time gets wasted doing admin tasks; now there is loads of things the users don't need to waste time manually doing. Especially with working from home and through covid, it's been a great decision and improved us no end Review collected by and hosted on G2.com.
No video calling but I'm sure it'll come Review collected by and hosted on G2.com.
The idea of Bullhorn Integration is excellent, as is the caller ID function & ability to integrate notes, texts & emails. Review collected by and hosted on G2.com.
Our calls showed up as spam or scam calls, Calls & service dropped constantly, Outages were frequent, customer service was fragmented, headset issues were constant, Review collected by and hosted on G2.com.
CloudCall makes it easy to make calls that sync back to my CRM where most of my day-to-day activities exist! Review collected by and hosted on G2.com.
That I haven't used the software for longer! I could have saved soo much time with this. Review collected by and hosted on G2.com.
CloudCall has a few features that help me in tracking mine and my teams daily work efforts, the recording feature has really helped with training purposes and tracking previous conversations. Having this embedded into our CRM means we can have access to all our activities instantly Review collected by and hosted on G2.com.
Silly really but purely the fact that its a new platform to learn :) Review collected by and hosted on G2.com.
