64 CloudCall Reviews
Overall Review Sentiment for CloudCall
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Easy to use platform. My coworkers love the inter-changablility between the app and their computer. Makes logging calls super easy and efficient. And pulling call recordings couldn't be easier. Review collected by and hosted on G2.com.
Constantly requires a log out and log back in, needs fresh cache and cookies upon every session, if this app could instantly refresh its cache and cookies daily, it would drastically improve its quality. Review collected by and hosted on G2.com.
The best thing about Cloudcall is its Bullhorn integration. It is also easy to use, reliable and they have a great tech support team. Review collected by and hosted on G2.com.
The biggest issues that we have arise from using headsets that don't always behave. Cloudcall itself is terrific. Review collected by and hosted on G2.com.
Uptime is always very good, really helps that it integrates so well with bullhorn our CRM. Rarely do we need support but when we do it is a smooth easy process Review collected by and hosted on G2.com.
Nothing. The service has been good throughout our time Review collected by and hosted on G2.com.
I like how easy it is to hop on a phone call with a candidate or a client. With the click of a button, I can call them without it overtaking the entire screen. All I have to make sure is everything in my system is put in correctly. It also is beneficial since it auto pops a note, so on the call, I can write down anything I find important or be able to tag the job I am calling to pitch them Review collected by and hosted on G2.com.
I do not like that I seem to have a lot of issues at the beginning of every day when it comes to the connection of the calls to Bullhorn. Often, I call the candidate and hear no ring on the other side until it is time to leave a voice mail. Review collected by and hosted on G2.com.
The simplest and easiest integration with Bullhorn to provide you with the most accurate representation of your data inside of your CRM. No other competitor on the market seemed to have as tightly integrated with Bullhorn as CloudCall did. Certainly saved us in this new world of hybrid working and working from home mandates. Has the ability to listen to any recorded calls directly in the CRM which is great for situations where staff need to be able to work together, and know what people have been speaking about. Had no issues with call quality, and the ability to SMS directly in the product and see inside of the CRM as well is fantastic. Review collected by and hosted on G2.com.
As a person on the tech side, it would be nicer to have more administrative options, however this is fairly consistent with most hosted telephony products on the market. Review collected by and hosted on G2.com.
The support team and the responsiveness of the team is truly amazing. Configuration of some parts of the system isn't difficult, which keeps some often changing configs flexile. Review collected by and hosted on G2.com.
The setup don't seem transparent and some design choices are making it difficult to make the best out of the service. Some of the partners of CloudCall are making the cooperation more difficult. Review collected by and hosted on G2.com.
Ease of how the transition has been for 3 sites in 3 countries. Has enabled the office to continually function during lockdowns. The ease at which CloudCall seamlessly interacts with our CRM is amazing and makes everyone's lives within the business that much easier and more productive Review collected by and hosted on G2.com.
No dislikes. It does what it says on the tin and can be used in the office, at home or on the move via an app on your smartphone. Review collected by and hosted on G2.com.
RemoteWorking, Visability and Productively enhancements are just a few of the great elements of CloudCall.
Salesforce Integration has made it so much easier to review our departments contacts with their contacts. Review collected by and hosted on G2.com.
No ability for WhatsApp integration currently, this would be very bennifical to have DM functionality, SMS is good, but most of our clients use WhatsApp and respond quicker. It would be great to know when as been advised; it's on the roadmap! Review collected by and hosted on G2.com.
Great for making work calls when you are abroad as you are using WiFi rather than using your mobile number which can be expensive! Review collected by and hosted on G2.com.
It does have a habit of cutting out and sometimes the line can be quite bad. Review collected by and hosted on G2.com.
Not sure where to start, but everything has been great with CloudCall from the initial demo to starting using the system. We have found there to be a great ROI, so much time has been saved and there is a huge benefit seen across the user base with how easily it integrates with the crm Review collected by and hosted on G2.com.
It would be great if there was a WhatsApp integration Review collected by and hosted on G2.com.
