Cloudapps Revenue Intelligence Pros and Cons

Working with CloudApps has been great! The sevice we recieve is excellent at making Salesforce more engaging to improve our commerical functions completion rates.

It's great how adaptive they are to our suggestions and it makes it very easy to work with them and use the product. The relationship with our CSM Alex is excellent and he's very receptive to our ideas and has made the whole process very smooth! Review collected by and hosted on G2.com.

I think the only downside is the limitations of Salesforce itself! Review collected by and hosted on G2.com.

My two favorite things in CloudApp are GIF and editing capabilities. This allows me to quickly understand what I do and send it to my clients and brochures. I also didn't think I'd like the self-discharge feature, but when I try to quickly capture something for a colleague, it's great to be able to quickly paste the link into the clipboard and paste it into Slack. Review collected by and hosted on G2.com.

I really don't know what I don't like about CloudApp anymore. Reasonable price and expected very small errors (such as the need to repeat Zendisk integration often) mean that I have no complaints here. Review collected by and hosted on G2.com.

Great experience for the 'players' - great use of graphics and Salesforce UI space. A great way to get your users on board. Review collected by and hosted on G2.com.

Can be a little fiddly to configure, but great support from the team. Review collected by and hosted on G2.com.

User interface leaves something to be desired but the capabilities are good. Good to monitor sales team but it's only as good as they are moving through the pipeline. Review collected by and hosted on G2.com.

User interface is not as user friendly as I hoped. Review collected by and hosted on G2.com.

The idea of creating a "Game" in the work environment Review collected by and hosted on G2.com.

Limitations and complexity of some behaviours Review collected by and hosted on G2.com.

Very straight forward and accurate. I am able to see sales results and key indicators Review collected by and hosted on G2.com.

Old data can create a mess. With too much information, I can lose data. Review collected by and hosted on G2.com.

SuMo Inspire boards and reporting capabilities which go beyond the standard SF reports

Technical implementation was seamless

Strong and knowledgeable support team Review collected by and hosted on G2.com.

Not much at the moment to be completely honest Review collected by and hosted on G2.com.

SuMo is secure, confidential and ensures no data loss on your instance of Salesforce. It is easy to get up and running, allowing the users to motivate and achieve success faster. It works seamlessly in integration with Salesforce making it simple, easy to use and do configuration actively. SuMo works instantly with any custom objects or fields you have added to Salesforce.

SuMo motivates my team members to follow up all leads more quickly and confidently, nurtures the best practices across and within the team(s). Before this I have to create and maintain word or excel sheets manually for all our actions driving our sales teams locally and globally to deliver more.

SuMo provides competitive healthy environment to train every user with intelligent prompts that accelerate performance. It keeps track of skill performance of all team(s). It is easy for both end user and administrators. It offers brilliant innovative ideas and suggestions on how to implement, succeed, and maintain the success momentum.

SuMo gamification enables users to follow through all business processes like lead, contact follow ups and pipeline opportunities and converting those leads in clients. Review collected by and hosted on G2.com.

As SuMo is built pure on SalesForce which is cloud based, so the security is concern for me. The maintenance is still a hard thing for beginners. Review collected by and hosted on G2.com.

Awesome for sales it is very confidently and helps within the company as well as out of it. It speeds up the process within the company and also motivates us inward to compete for sales. It was super instant and everyone loves it at the office Review collected by and hosted on G2.com.

Since it is cloud based it may not work for everyone it's something to get used to maintance wise. Review collected by and hosted on G2.com.

SuMo Motivate did an excellent job working with us to coordinate a fun and engaging program that met our specific goals. They went above and beyond to develop unique solutions and customizations to meet all of our requests rather than using the "out of the box" options. When it came time to launch, they did all the work for us, providing awesome and thorough launch presentation materials. Every detail was covered with minimal work on our end, which was wonderful! Review collected by and hosted on G2.com.

There were limitations to what we could do with some of our unique requests, but it is my understanding that Salesforce itself was the roadblock, not the SuMo product! Review collected by and hosted on G2.com.