ClickUp Reviews (13,165)

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Reviews

ClickUp Reviews (13,165)

View 27 Video Reviews
4.6
13,165 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise ClickUp for its ease of use and flexibility, allowing teams to manage tasks and collaborate effectively in one centralized platform. The intuitive interface and customizable features help streamline workflows, making it easier to stay organized. However, some users note that performance can be slow, especially with larger projects.

Pros & Cons

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Kelly E.
KE
Kelly E.
Product Owner
Mid-Market (51-1000 emp.)
"ClickUp: frictionless sprints and simpler bug review with Git history"
5/5
What do you like best about ClickUp?

Clickup really helped us make a difference in each sprint, all without friction and without leaving the same platform. Now, reviewing a bug and seeing that the git history is directly associated with each task simplifies its review much more. Totally. The Price-Quality is very appropriate. Totally. The Price-Quality is very appropriate. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I wish everything were rosy, but honestly the mobile app is very slow compared to the features of the web version. It's impossible to quickly check the status of tasks or the comments on each one. Review collected by and hosted on G2.com.

Dellaneyra V.
DV
Dellaneyra V.
Marketing specialist
Small-Business (50 or fewer emp.)
"ClickUp Keeps Me Organized, Productive, and Connected in One Place"
5/5
What do you like best about ClickUp?

ClickUp helps me stay organized and keep track of my daily task. It is easy to use, I can easily prioritize my work, monitor my progress, and make sure nothing gets overlooked. I also like that it integrates other tools like Google Calendar and Slack, so everything stays connected in one place.

Also, it helps me work faster, I can automate repetitive tasks, quickly find information that I need, and allows me to speend more time focusing on high-value work, which can help improve productivity and contibute to better sales results. I also like the built-in AI because it helps me find answers, summarize information, generate ideas, and complete tasks more efficiently. Another advantage is that I think ClickUp offers great value for its price. Considering all the features it includes—such as task management, integrations, collaboration tools, documentation, and AI assistance—the pricing is very reasonable. Another feature I find very useful is using ClickUp as a training resource for my teammates. I can create documentation, organize processes, and share step-by-step instructions, making onboarding and knowledge sharing much easier. Overall, ClickUp makes my daily work more organized, collaborative, and productive. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I have no complaints about the tool in general. It's simple and easy to use; I can't think of anything I don't like about it. Review collected by and hosted on G2.com.

Paige K.
PK
Paige K.
Website Team Lead
Small-Business (50 or fewer emp.)
"An All-in-One Solution!"
5/5
What do you like best about ClickUp?

Task types have been REVOLUTIONARY for my workflow. I love being able to sort by task types and see all of the icons grouped together. It helps me group different kinds of work together across all of my spaces in my workspace. And having custom fields that are for task types only puts my mind at ease. I now know that I'm not forgetting anything in my task input stage. It's all right there! Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I'm a ClickUp Brain² and Agent user. It's AI is just slightly behind other tools out there. Sometimes it's easier for me to launch up another one that's connected to ClickUp in order to get the answers and reports that I'm looking for. Review collected by and hosted on G2.com.

Response from Jessica Surita of ClickUp

Hey Paige! Thanks so much for the review. We really appreciate the feedback!

We also love hearing ideas for improvements from our users and we'd love for you to share any training suggestions you have on our feedback boards! Our Product team reviews every post and that's truly the best way for your ideas to be considered!🌟

See how ClickUp improved
Ricardo d.
RD
Ricardo d.
Director of Marketing
Small-Business (50 or fewer emp.)
"Customizable Project Hierarchy With Great Integrations"
4.5/5
What do you like best about ClickUp?

The Space > Project > List & other view formats hierarchy is very helpful to manage multiple projects at the same time. It's really customizable and integrates well with other software, like Microsoft 365 apps, HubSpot, Figma, and more.

I'm starting to explore Brain 2 and the concept of having the LLM available where you do work + with full context of your and your team's work, sounds like a no-brainer. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Loading time for different view pages and also some glitches in the UI. For example, when I open a dropdown, it doesn't display all the options (even if I scroll down). I have to close the dropdown, then reopen it so it refreshes and displays everything. That's a little annoying. Review collected by and hosted on G2.com.

Mariem R.
MR
Mariem R.
Student Intern
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"ClickUp Unifies Projects, Docs, and Collaboration with Flexible Workflows"
4.5/5
What do you like best about ClickUp?

What I like most about ClickUp is how it brings project management, documentation, and team collaboration into one platform. It helps reduce context switching, keeps work organized, and offers enough flexibility to adapt to different workflows, whether for creative projects, design, or product teams. for sure for sure for sure for sure for sure for sure for sure for sure for sure for sure Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The biggest downside is the initial learning curve. With so many features available, it can take some time for new users to get comfortable, but the flexibility is worth it. Review collected by and hosted on G2.com.

Gustavo M.
GM
Gustavo M.
editor
Small-Business (50 or fewer emp.)
"Facilitate Organization with Diversified Workflows"
4.5/5
What do you like best about ClickUp?

What I like most about ClickUp is the flexibility to adapt the tool to the actual workflow of a production company. As a video editor, I can organize projects by stages, using lists, boards, and calendars to track briefing, editing, review, adjustments, and final delivery. The interface is intuitive and makes it easy to find deadlines, responsible parties, comments, files, and status without having to search through various conversations.

I also like the ability to integrate ClickUp with other tools and centralize links, files, references, and feedback in one place. This greatly improves team performance because it reduces rework, prevents information loss, and speeds up the process. Considering cost-benefit, I see value because the tool helps save time, better organize demands, and provide more clarity for everyone involved in the project.

Another positive point is that the onboarding is relatively simple: you can start using basic features and gradually delve deeper with automations, templates, custom fields, and AI. The intelligence part also helps make the flow more practical, especially for searching information, summarizing content, and speeding up repetitive tasks. Overall, I like ClickUp because it adapts well to the creative routine and makes audiovisual production more organized and easier to follow. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The point I like least about ClickUp is that, being a very comprehensive tool, the interface can sometimes seem a bit cluttered. There are many icons, menus, panels, and possibilities on the same screen, so at times it takes me a few seconds to locate myself or find exactly the function I need.

I believe the experience could be even better if the arrangement of elements were simpler or more customizable, allowing each user to make visible only what they really use on a daily basis. In my case, the biggest initial difficulty was understanding where each function was and how to navigate between the different panels, views, and settings. After I learned, using it became much more natural, but the beginning can be a bit confusing for someone entering the tool for the first time. Review collected by and hosted on G2.com.

Pangea T.
PT
Pangea T.
Owner
Small-Business (50 or fewer emp.)
"ClickUp Centralizes Projects and Strategy to Boost Productivity"
4.5/5
What do you like best about ClickUp?

ClickUp is much more than a to-do list for me. I use it to manage both the day-to-day operations and the strategy behind my businesses. Having most of my important information, projects, documents, and pending tasks centralized in one place has significantly improved my productivity and performance. One feature I find especially helpful is the integration with ChatGPT, which makes it easier to organize ideas and projects improving my time and performance. The variety of tools available allows me to manage planning, execution, documentation, and collaboration in a single workspace, making it an essential part of how I run my businesses. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

What I dislike is the learning curve. ClickUp is extremely powerful and flexible, but because it offers so many features, it can take time to understand how to use everything effectively. I often find myself searching for tutorials on YouTube to learn better ways to structure and optimize my workspace. Once you get past that initial learning phase, the platform becomes much more valuable. Review collected by and hosted on G2.com.

Angelica D.
AD
Angelica D.
Coordinador administrativo
Mid-Market (51-1000 emp.)
"ClickUp centralizes everything and boosts productivity with flexible workflows"
5/5
What do you like best about ClickUp?

What I like most about ClickUp is that it centralizes all operations on a single platform. It allows me to manage, automate processes, track tasks, and collaborate with different teams without having to switch between multiple tools. Additionally, its flexibility to customize workflows and the use of Agents have significantly improved my productivity. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I would like to have greater visibility on the consumption of AI credits. It would be very useful to have a clear breakdown of which actions consume credits, how much has been used per user or automation, and a projection of the remaining consumption to better manage its use. Review collected by and hosted on G2.com.

Faby X.
FX
Faby X.
Chief of Staff to the CEO
Small-Business (50 or fewer emp.)
"AI-Driven Automation Revolutionized Our Operations"
5/5
What do you like best about ClickUp?

I find the AI tools and agents in ClickUp to be a game changer, especially with Brain 2. I love the new possibilities they've opened up, and we're just beginning to experiment with them. Tasks that used to take long hours are now done automatically, which is truly remarkable, and the interactions with Brain 2 blow my mind. I am impressed by the level of complexity it handles and the variety of interactions possible with different AI databases, the creation of presentations, and the interconnectivity of spaces and tasks. We are transitioning to be more ClickUp centric, using it for emails, meetings, calendars, and customer training since it provides so many tools. Setting up ClickUp was very easy, and it's simple to do for our customers too, especially with all the new tools. Overall, we can do a whole lot more with ClickUp now than when we started. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I believe that the Dashboard measurements and formulas could be better, since we work with logistics, there are a lot of metrics that are specific to this business and they are a bit difficult to replicate with the types of Dashboards currecntly available. Review collected by and hosted on G2.com.

A. M. P.
AP
A. M. P.
Proposal Writer
Small-Business (50 or fewer emp.)
"Powerful AI and Integrations Make ClickUp a True One-Stop Productivity Hub"
4/5
What do you like best about ClickUp?

ClickUp uses Brain2, which is an AI to help support you in your tasks. It also wants to brand itself as a one-stop shop so that you won't need to go anywhere else for productivity. For example, it has a lot of integrations and it has a Loom alternative. The getting started tasks are helpful. The AI has good performance. The UI is okay. I'm currently using the free plan. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The UX is not intuitive, and that's why there are getting started tasks. It also reminds me of a contractor. Even though the AI is designed to save you time, there are so many notes to review that it doesn't actually save time or improve your productivity performance. It reminds me of an article about AI use in Bank of America actually increasing their time and making them less productive. They also bombard you with emails, which I suppose is because I have the free plan. I don't trust it enough with certain integrations. Review collected by and hosted on G2.com.