24 Classter Reviews
Overall Review Sentiment for Classter
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As a CRM administrator it's the first time in my CRM/ERP experience that I encounter such a helpfull and to the point support. I was introduced to classter while my school was already using it so I was happy to work with the support team not only for assistance but also to suggest improvements.
From a user perspective its a relative easy and straightforward application that handles also well in everyday use but also during high peak season. Review collected by and hosted on G2.com.
Some reports especially in the logistics and finance section could use a bit of tweaking. Since though the Finance department is very demanding on the way results are displayed and with the amount of info they can get from a single screen its a common dislike across many platforms besides Classter. Review collected by and hosted on G2.com.
Classter has a wide variety of functionality to help manage many aspects of higher education. It is very customizable and has helped us improve our admissions process. We have accurate data on hand for students and their enrolments, plus it handles billing. We are also able to manage feedback and student surveys. Their support team is fantastic and very responsive. They work to help you succeed. I've appreciated working with them over this past year. Review collected by and hosted on G2.com.
We had problems with how Classter interfaced with Moodle (our VLE). However, Classter was happy to develop better functionality to improve this. While we have run into some issues (as you will with any product), I have found their support team very helpful to work with to find solutions. Review collected by and hosted on G2.com.
Le CEFAM est une école basée sur le système academique américain et CLASSTER répond exactement à nos besoins académiques.
Le fait d'avoir un portail pour chaque utilisateurs (admin, profs, étudiants et parents) est très confortable et nous permet un gain de temps.
La flexibilité de l'outil est également un plus. Review collected by and hosted on G2.com.
Un peu moins adapté aux normes française (pour ce qui est de l'administratif et de la comptabilité). Review collected by and hosted on G2.com.
I love that customer support they teach you how to use the backend of the system to equip you with the tools to continue to make changes as you move toward a student information system that best suits your school. Whilst this might not make the easiest of implementation as they teach you how to implement the software to the liking of your school, it does take some time to learn and then subsequently implement changes. Ease of integration and ease of use is second to none. Review collected by and hosted on G2.com.
Some of the fields and sections that might be unnecessary cannot be removed, but rather stay and are just left unused, but that isn't make or break. However, as your frequency of use increaces you will start to overlook those fields. Review collected by and hosted on G2.com.
The most impressive aspect of Classter is its comprehensive and integrated platform that combines various educational management tools into one seamless system. This includes features for student information management, learning management, attendance tracking, and communication, all within a single interface. Its user-friendly design and extensive customization options make it adaptable to different educational institutions' needs, enhancing efficiency and improving the overall user experience. Review collected by and hosted on G2.com.
The main drawback of Classter is its initial setup and learning curve, which can be quite steep. Due to its comprehensive nature and wide range of features, it can take some time for users to fully understand and effectively navigate the system. Additionally, occasional technical glitches and the need for robust internet connectivity can hinder seamless operation. Some users might also find the customization options overwhelming without proper guidance or support. Review collected by and hosted on G2.com.
1. Customer Support and FAQs
2. Acadmic module
3. Billing and Finance
4. Report
5. CRM Module
5. 99.999% Uptime
6. Onboarding was with ease Review collected by and hosted on G2.com.
Currently we can not run financial report due to Locale integration. Review collected by and hosted on G2.com.
Classter is a simple and efficient system and makes previously tankless tasks like attendance tracking, report card generation and so on a lot more straightforward. The customer service and Engineering teams are also very responsive and friendly. Review collected by and hosted on G2.com.
I don't really have many downsides. One possible room for improvement may be that it would be nice to make things like report configurations maybe more configurable by the users themselves rather than needing engineering support always. However, I don't know how easy that would be. Review collected by and hosted on G2.com.
The ability to efficiently produce graduation documentation and consolidate data to ensure smooth working processes. Review collected by and hosted on G2.com.
Nothing to date, so far. All is progressing well. Review collected by and hosted on G2.com.
Great support from the onboarding team. Looking forward in fully implementing Classter Review collected by and hosted on G2.com.
I cannot comment yet, as we are in the introductory phase. Review collected by and hosted on G2.com.
