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Chronus Reviews & Product Details

Stephanie L.
SL
Director of Learning Operations and Design
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Chronus?

Reporting, matching and the customizable algorythm. Review collected by and hosted on G2.com.

What do you dislike about Chronus?

We have had inconsistent customer service from time to time. The dashboard colors and look and feel are dated. Review collected by and hosted on G2.com.

What problems is Chronus solving and how is that benefiting you?

Helping us offer mentoring solutions to our team members. We can offer different experiences within mentoring to accommodate our developmental needs across the company. Review collected by and hosted on G2.com.

Chronus Overview

What is Chronus?

Chronus is the leading purpose-driven employee development platform, providing enterprise-ready solutions designed to tackle workplace disengagement and employee turnover. Offering an innovative approach that fosters connection, shared learning and growth through mentoring and ERGs, Chronus empowers organizations to build resilience and success by ensuring employees feel connected, understood, and developed. A standout in the market because of its scalability, simplicity, leading security protocols and inclusive connectivity, Chronus has successfully partnered with major brands and progressive companies for almost two decades to connect and develop their employees. Chronus has delivered remarkable results for companies like Amazon, LVMH, ExxonMobil, NCBUniversal, Baker Tilly, Zendesk, eBay, Paychex and Albertsons Companies.

Chronus Details
Languages Supported
German, English, French, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Cloud-based software that allows you to develop mentoring program providing, manage and measure it.

How do you position yourself against your competitors?

Chronus makes it easy to start, manage, measure and scale your mentoring program.

- Configure our powerful MatchIQ® algorithm to match participants and increase match rates with precision based on your criteria.

- Drive productive relationships through a guided experience. Android and iOS apps with push notifications effectively nudge participants into mentoring action.

- Embed mentoring training and how-to resources into each step of your program through Chronus Institute.

- Personalize your dashboard to elevate important metrics (engagement, retention, etc.), and gain powerful insights to maximize your mentoring results and business goals.

- Scale efficiently without sacrificing functionality. Use pre-built templates, notifications and program designs to reach more people while minimizing admin time/effort.

- Most diverse team in mentoring software industry, committed to supporting orgs building DEI.

- Never go it alone. Applying our team's deep industry experience along with our innovative technology to drive long-term success for our customers.


Seller Details
Seller
Chronus
Year Founded
2007
HQ Location
Seattle, WA
Twitter
@ChronusSoftware
557 Twitter followers
LinkedIn® Page
www.linkedin.com
166 employees on LinkedIn®

Chronus M.
CM
Overview Provided by:
Future-Ready Mentoring

Recent Chronus Reviews

SW
Sandra W.Enterprise (> 1000 emp.)
4.5 out of 5
"City of Seattle Flash Mentoring"
Chronus is good at ease of use. The screens are intuitive and easy to follow. The customer success team is good at responding to our questions an...
Charis L.
CL
Charis L.Enterprise (> 1000 emp.)
4.5 out of 5
"Easy to use pltform that's robust with features"
It's a great way to centralize and coordinate a mentoring or similar program. Customer support has been helpful. Great surveying capabilites and cu...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Chronus Mentoring Connection Software"
The software is very easy to use, the company is forward thinking, and responds quickly to support requests. Everything you need to support and pro...
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Chronus Media

Chronus Demo - Personalized Mentor Recommendations for Successful Matches
Chronus' AI-powered Matching Algorithm offers up the best mentors/mentees based on profile fields, preferences and designated matching criteria controlled by the organization.
Chronus Demo - Mentoring Program Engagement Nudges
Nudging participants to get connected and meet their mentoring partner improves engagement.
Chronus Demo - Measure & Track Your Program
See how your program's doing and easily demonstrate results to your program stakeholders.
Chronus Demo - Customize your matching criteria
Admins and Participants can adjust matching criteria based on the unique needs and goals of the organization.
Chronus Demo - Matching large numbers of participants instantly
Use our MatchIQ™ Technology to quickly match people according to interests, needs, and more.
Chronus Demo - Integrate Chronus with the tools you already use
Chronus' integrations with MS Team, Slack, Zoom and beyond make it easy for mentors and mentees to connect and communicate, while receiving program messages and surveys from administrators.
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Have you used Chronus before?
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36 out of 37 Total Reviews for Chronus

4.7 out of 5
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36 out of 37 Total Reviews for Chronus
4.7 out of 5
36 out of 37 Total Reviews for Chronus
4.7 out of 5

Chronus Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ChronusQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SW
Workforce Development Program Coordinator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chronus?

Chronus is good at ease of use. The screens are intuitive and easy to follow. The customer success team is good at responding to our questions and attending our regular status meetings. The dashboards and informatics are very nice and show the progression of the program's impact. The mentor/mentee matching structure is very good. The customizable fields and reports are good. Review collected by and hosted on G2.com.

What do you dislike about Chronus?

There are a few things that I should get more information about before answering this, but I think that it is a bit confusing with the tracks and where the tracks need to be the same/aligned with other and where they can be different. I see that Chronus acquired Imperative. I just went through setting up a profile and can see that they start out with assessing my purpose which I assume is used to match me with a mentor. I like that model as well. Review collected by and hosted on G2.com.

What problems is Chronus solving and how is that benefiting you?

We wanted to build on networking in a large governmental agencies to breakdown silos and build a culture of learning. We wanted to help women and people of color be able to progress in their city careers to build on the diversity of the organization. Review collected by and hosted on G2.com.

AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chronus?

Simple and intuitive design of the platform.

Great customer support from all departments like account management, customer success, system support and implemention team. Review collected by and hosted on G2.com.

What do you dislike about Chronus?

Mentors are not able to see the match scores of mentees. Review collected by and hosted on G2.com.

What problems is Chronus solving and how is that benefiting you?

Diversity, Equity & Inclusion: Gender parity, Support for diverse talents

Employee Engagement

Succession of Experience

Cross function/country networking Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Chronus?

The software is very easy to use, the company is forward thinking, and responds quickly to support requests. Everything you need to support and promote mentoring within your organization is available to you. Review collected by and hosted on G2.com.

What do you dislike about Chronus?

With growth, I've had a number of company rep changes. Review collected by and hosted on G2.com.

What problems is Chronus solving and how is that benefiting you?

We consider being a mentee and developing into a mentor as part of employee development. Chronus provides the tools to support that philosophy. Review collected by and hosted on G2.com.

Charis L.
CL
Instructor
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chronus?

It's a great way to centralize and coordinate a mentoring or similar program. Customer support has been helpful. Great surveying capabilites and customization, plus integration with Slack. Review collected by and hosted on G2.com.

What do you dislike about Chronus?

We used it for an application that was not mentoring so some features didn't apply or weren't as helpful. Review collected by and hosted on G2.com.

What problems is Chronus solving and how is that benefiting you?

We managed an Emotional Intelligence program on the platform. Review collected by and hosted on G2.com.

Ryann P.
RP
Speaking Engagements & Media Appearances
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Chronus?

The Chronus platform is nimble and accessible to organizations of all sizes. As a small, legal organization, we have been able to create a tailored mentoring experience for our users with ease of use for them and for us as administrators. Chronus has the best of both worlds: ready to plug and play out of the box and tailored to meet the needs of any mentoring program. Review collected by and hosted on G2.com.

What do you dislike about Chronus?

Staff turnover at Chronus has been a bit of an issue lately but likely a result of the COVID reshuffle. Review collected by and hosted on G2.com.

What problems is Chronus solving and how is that benefiting you?

Chronus provides our small office with a back-end, administrative tool that allows us to operate and manage our program without the need to hire additional staff. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Chronus?

The individual customer support offered allows us to continually advance and enhance our programs. The Chronus Team works with us consistently to address our needs. Review collected by and hosted on G2.com.

What do you dislike about Chronus?

There are a few tools that could be improved for our needs, and due to the time we've used Chronus, there are new elements we may not be taking full advantage of. Chronus is currently working with us to accomplish these goals. Review collected by and hosted on G2.com.

Recommendations to others considering Chronus:

Chronus offers an established platform to manage mentoring relationships with ease and innovation. Review collected by and hosted on G2.com.

What problems is Chronus solving and how is that benefiting you?

The Chronus team is currently assisting us on a full revamp to improve our programs and streamline all our programs for our changing needs. They continually implement new operations and tools. Review collected by and hosted on G2.com.

YC
Deputy Executive Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chronus?

The Chronus mentorship software is user-friendly for both the administrator and the end-users. The system is designed to facilitate the mentor relationship by providing automated prompts, email campaigns, surveys and reports generated by the system. It takes a heavy lift off the administrator. Regarding the initial build-out, the program is easy to brand and customize. The reporting and analytics generated by the system are informative and educate the administrators on the interest and needs of the participants. The support team members were knowledgeable, accessible, and friendly. Very sophisticated software. Review collected by and hosted on G2.com.

What do you dislike about Chronus?

The branding took a bit of time, but overall was worth the effort. Review collected by and hosted on G2.com.

Recommendations to others considering Chronus:

Chronus is the state-of-the-art software for mentorship. It will assist you in offering this service to your employees or members. Review collected by and hosted on G2.com.

What problems is Chronus solving and how is that benefiting you?

As a membership association, the benefits realized are offering this unique member benefit to assist younger professionals in finding seasoned mentors to inform their career choices. Review collected by and hosted on G2.com.

Response from Chronus Mentoring of Chronus

Yvonne, thank your for your feedback! We're glad to hear Chronus' user-friendly platform is meeting your expectations and mentoring goals. We're always look to evolve the software to better meet your unique culture and needs.

TL
Regional Vice President
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chronus?

The Dashboard and Bulk Matching features were used quite frequently, and the beauty of the platform is that it is highly customizable for an ERG to launch a program of any size. Review collected by and hosted on G2.com.

What do you dislike about Chronus?

It is an undertaking to initiate and customize to the program design criteria. Review collected by and hosted on G2.com.

Recommendations to others considering Chronus:

The Chronus platform provides a great landscape to initiate, match and manage a mentorship program with great visibility. Once underway, it allows the mentors and mentees to document their goals and progress.

The first steps will be just to understand the Chronus platform, and I would say that building the program falls into categories

PREP

• Platform features and navigation

• Timeline and reach

• Consider the anticipated population - - do you think you will have a 1:1 ratio for mentees/mentors, there are default settings for mentor capacity.

• Questions - - the answers to the questioned posed to the population is the key driver in the match, so considered those. We also added an About me section and the data there helped with our matches.

• We chose a hybrid matching, where Chronus would suggest the % match, but as an admin, review the suggestions and we selected that final match. It was often what Chronus suggested; others were overridden based on other info provided.

MATCH

• There are views and ways to bulk match, and you can also queue up a match before you officially publish a match

• You also have to balance the requested mentors (if you are offering that) against what % match is that Chronus is suggesting

• You can review all before you publish and can download to excel

• There are a lot of Chronus driven communications that we selected, and we worked as a team on the wording and timing, and settings

• Not sure if this will impact you, but you may also want to consider location/time zones when matching

REVIEW

• Chronus does provide several views to see the status of enrollment, match, and tools to offer

• Once the matching is completed, you can get post-activity stats to assess your population’s engagement

• Your members can also use Chronus to review and chronicle their progress with their partners.

• We hosted pre-calls to explain the program and how the tool works and suggest check-in meetings periodically

There is a big responsibility in overseeing the matching because you want every match to be meaningful. Review collected by and hosted on G2.com.

What problems is Chronus solving and how is that benefiting you?

Managing a reach of over 1200 with over 250 participants, Chronus was highly effective in expanding our program to our growth goals. Management is easy now that it is in place and can onboard new participants easily at any time. Review collected by and hosted on G2.com.

Response from Chronus Mentoring of Chronus

Tracy, we're glad to hear the mentoring platform is serving your Employee Resource Group (ERG) needs. Thank you for your feedback. We're always looking for ways to improve and simplify the process for customers from the start through the scale. Thank you for not only sharing what you like, but also providing best practices for other potential program owners out there.

Gina G.
GG
L&D Program Manager (Inclusion, Diversity, Equity, & Accessibility)
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Chronus?

automation, success metrics, customizable Review collected by and hosted on G2.com.

What do you dislike about Chronus?

no standard metrics makes it difficult to know where we stand in terms of success within the industry Review collected by and hosted on G2.com.

What problems is Chronus solving and how is that benefiting you?

mentorship and employee connection. drives engagement between both mentors and mentees within twitter. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Chronus?

Chronus is an easy-to-use and intuitive platform that requires minimal training for users. I was impressed by the reports that provide meaningful data for better decision-making. Review collected by and hosted on G2.com.

What do you dislike about Chronus?

I hope the mentors will be able to view the matching % soon. Now only mentees can view the %. Review collected by and hosted on G2.com.

What problems is Chronus solving and how is that benefiting you?

Chronus provides a structure and guidelines for mentoring relationships. It helps us leverage employees' experience to develop others, solve talent issues, drive diversity & inclusion and enhance employee engagement. Review collected by and hosted on G2.com.

Response from Chronus Mentoring of Chronus

We're so glad to hear the Chronus platform is helping your organization to drive DEI efforts forward. Thank you for the feedback. We appreciate hearing what evolutions of the personalized mentoring recommendations you want to see next. We'll be sure to keep that in mind as we evolve the platform to better meet customer needs.