ChiroTouch Reviews & Product Details - Page 2

I personally enjoy how easy the program is to handle. The way it is programmed makes it convenient for all users. Customer service reps are usually very helpful in handling problems. I also enjoy the consistency of the program. Once you have learned how to maneuver through the system it becomes very easy to accomplish work quickly and efficiently. I like that everything is mainly completed from this one program. Besides exporting claims to TriZetto, everything is directly related to Chiro Touch. Review collected by and hosted on G2.com.

I'm definitely not a huge fan of the frequent updates. Although some of them can be beneficial, ones that give the program a "face lift" seem pointless and throws me off. Once you get used to the changes though, the system continues to run smoothly and easily. Occasionally the system tends to lag and I'm not sure if that's the internet connection or Chiro Touch itself, but the few times that happens can really slow down the flow of accomplishing things. Review collected by and hosted on G2.com.

Joy McKay, our AR specialist, makes insurance billing a breeze for us. Review collected by and hosted on G2.com.

Not applicable, we are happy with Chirotouch. Review collected by and hosted on G2.com.

Has decent training resources, definelty NOT intuitive Review collected by and hosted on G2.com.

Inconsistency in the programing, Currently has major issues with the iPad app for scheduling. Review collected by and hosted on G2.com.

The best thing is that it is very clear & straight forward. I am able to see everything at once. Review collected by and hosted on G2.com.

The alerts are not always correct when they should be . The system has been running a lot slower Review collected by and hosted on G2.com.

Everything is integrated; patient records, SOAP notes, accounting, billing, credit card payments etc. Review collected by and hosted on G2.com.

There are very few dislikes. They recently mandated a manual update that for some reason, made it impossible to retrieve any patient information. I was told that mine was an exception and the did work throughout the day until they had me up and running. My understanding is that the updates are now automated and seamless. Review collected by and hosted on G2.com.

I liked that all of the records and insurance information were all in one place. Many chiropractors have different systems for different things and this software was all in one place which makes it easier when dealing with the patients because all of the info is at your fingertips. I liked that the macros were able to be customized to our office and needs. Review collected by and hosted on G2.com.

It was sometimes difficult to navigate when updates were made. I also thought the cost was a little high. And I disliked the popup screens. Review collected by and hosted on G2.com.

Simple, concise, accurate accounting,

Easy to read patient scheduling.

Modern text communication with patients.

Awesome support team! Review collected by and hosted on G2.com.

Sometimes when updates are done it causes small issues, however, tech support is available immediately online or over the phone to assist and solve problems promptly. Review collected by and hosted on G2.com.

I like that this system is easy to learn. I like the posting payments choices where you can save your process in the middle of posting to pick up later. I like the scheduling capability and how you color code your entries for different services. I love the chat capability in getting issues resolved. Review collected by and hosted on G2.com.

I dislike the connection problems you experience and when it occassionly freezes at the end of the day. I dislike that you have to remove the previous billing just 2 print out a paper insurance claim. I wish you did not have to have an admin to add already set up charges to a category. I wish you had some hot keys where you can program comments that you use over and over. It would save me a lot if time. Review collected by and hosted on G2.com.

I really liked the ability of using a touch screen tablet for my daily note taking. The tablet was great in that I could be anywhere in the office and access patient files at the touch of a screen Review collected by and hosted on G2.com.

Still requires some IT knowledge to implement, as well as expensive Review collected by and hosted on G2.com.

The product itself is extensive and has more usefulness than I can depict. It enables us to pull up reports that spread anything, handle EHR issues and is redone to the necessities of numerous styles of training. With a stunning streamlined structure,it makes it easy to design patients, direct charging and collections,easy to examine tenacious record, assurance, record, make and print outline notes. Reports we use have most of the information on them for the most part. So far accounting seems to stay careful. Review collected by and hosted on G2.com.

We haven't kept running into issues with ChiroTouch. Being the significant association that they are, in case anything occurs, we have been awed by their customer organization and advantageous responses when we have needed support. Review collected by and hosted on G2.com.