Chekkit Pros and Cons

The interface is very simple and clean; instructions are easy and straightforward. Review collected by and hosted on G2.com.

Haven't encountered a downside as of yet, and we have been using for almost two years. The desktop to mobile usability is excellent! Review collected by and hosted on G2.com.

For a small business, Chekkit offers the right amount of features at the right price that is affordable for us. Their customer service is top notch and they always go above and beyond when I have questions. Since we have started using Chekkit, we have been able to use the texting system to communicate with our customers and also increase our Google reviews. Review collected by and hosted on G2.com.

Nothing. Everything works really great!!! Review collected by and hosted on G2.com.

I used to have its competitor as our primary tool to reply to and ask for customers' reviews. However, Chekkit is well designed, and it went far beyond my expectations for the price! Review collected by and hosted on G2.com.

The tool has some bugs, but I believe they are working on them. Review collected by and hosted on G2.com.

Upsides of Chekkit are being able to reach clients on their time, and allowing them to respond without the pressure of a phone call! Review collected by and hosted on G2.com.

There isn't much I disklike aside from some links that don't load and must be sent via a different service. Review collected by and hosted on G2.com.

It is automated, user-friendly, and keeps everything all in one place. Review collected by and hosted on G2.com.

The fact that clients who already reviewed us still receive review requests. Also, I wish I could specify services to which review requests would not be sent. Review collected by and hosted on G2.com.

The Chekkit webchat function has taken a load off of our front desk because now instead of fielding calls all day, people can reach out over the webchat function. Review collected by and hosted on G2.com.

We have been using Chekkit for about 3 months now and I am not sure if we have found a thing we dislike. Review collected by and hosted on G2.com.

Bidirectional messaging based on a standard land line Review collected by and hosted on G2.com.

A few more minor technical glitches than I would like Review collected by and hosted on G2.com.

I like how simple it is to use. It makes it so easy to reach out to customers and keeps them off of my personal cell phone, but it's still convenient like a regular text message. Review collected by and hosted on G2.com.

I don't like getting response emails for customers that aren't assigned to me. Sometimes I do get emails for coworkers' clients when I'm not supposed to, but it's been reported and it's going to be resolved. Review collected by and hosted on G2.com.

Chekkit has been incredibly useful for communicating with clients. They can text directly to a phone number that is already associated with our business. It is perfect for sending digital media back and forth. Nothing gets lost in the hundreds of emails that can be received daily. Would highly recommend this service. Review collected by and hosted on G2.com.

There a no glaring negatives. The only minor inconvenience I've run into is not being able to send multiple attachments in on text. You have to attach files separately and send them as individual messages. Review collected by and hosted on G2.com.

I like their flexibility. I especially appreciate their Zapier integration, which they modified for my business to allow assignment of employee on zaps triggered by webhook Review collected by and hosted on G2.com.

I can't think of any issue that Chekkit hasn't worked hastily to resolve. Review collected by and hosted on G2.com.