Chekkit Pros and Cons

Fairly simple to use. Easy to communicate with clients Review collected by and hosted on G2.com.

Not conncdeted directly to " the Edge" software Review collected by and hosted on G2.com.

Since using Chekkit, we have communicated more directly with our customers. The tools are all there for efficiency. The support team is fantastic. 100% satisfied. Review collected by and hosted on G2.com.

How can you be negative about a positive product?! Review collected by and hosted on G2.com.

CHEKKIT works, it is inexpensive and it does the job. We used it after we tried a more expensive option with more bells and whistles. You really do not need all that. Chekkit does the job just fine Review collected by and hosted on G2.com.

The dashboard and general interface is simple, but you really do not need more. I would like the chat on the website to be larger so it is more visable would be my only change. Review collected by and hosted on G2.com.

easy to use, pos integration and webchat Review collected by and hosted on G2.com.

On occasion, the text feature can lag when chatting with a customer Review collected by and hosted on G2.com.

Chekkit is super simple. They offer texting, reviews and simple analytics. Other tools like Podium had extra features that I had to pay extra for and couldn't opt out of. Chekkit was much more affordable and loose with limits. Review collected by and hosted on G2.com.

I wish the phone number would be direct to the main line. I also don't like how the videos send in the app and degrade in quality. That would be a great opportunity to send more personalized messages! Review collected by and hosted on G2.com.

The texting software is very similar to a company we have used in the past. It has the same features but what is even better is the price and customer service. For more than half of the price it does the same thing as the last company we have used does, and the customer service blows them out of the water. Any small issue and an email away takes care of it almost instantly. Very happy with the service. Review collected by and hosted on G2.com.

Not much! The only thing I would comment on is the color scheme on the dashboard. The green is sometimes hard to see on the white background so it takes an extra minute to find the button to send a message or do other things. Review collected by and hosted on G2.com.

The organization tools are very friendly and intuitive, especially for first-time users. Review collected by and hosted on G2.com.

My biggest pet peeve is when you paste a picture from your clipboard, it doesn't paste the raw image and instead converts it to a link that the recipient has to open. The way around this is to save the photo and upload it, so just the image loads on the recipient's end. Review collected by and hosted on G2.com.

It's a straightforward site to navigate. Lots of options. Review collected by and hosted on G2.com.

I have no dislikes about the site. It's a great site. Review collected by and hosted on G2.com.

Chekkit has great customer service. I have never had any technical issues whatsoever and work flawlessly. Chekkit was also able to integrate our landline as well, which the other company could not do. This has been such a blessing. We simply let our customers know that the number they used to call us can receive texts as well. This makes life so much easier. I also use the features for the customer profiles and notes section. The pricing is good as well. Review collected by and hosted on G2.com.

At this point, there is not much that I dislike about the desktop version. On my phone, however (iPhone) sometimes the features don't respond so well. When I want to look at a photo and enlarge it, it's not easy to shrink it back. I often have to close the app. Review collected by and hosted on G2.com.

As a retailer, the line of communication between us and our guests is paramount. Integrating phone numbers, social media and messaging services all in one has been great. Review collected by and hosted on G2.com.

It would be great to archive messages for future reference and group the messages into categories. Assigning messages to sales team members at times can become challenging as the guest is not aware others may be involved. An option to auto-correct would be beneficial much like this data entry program for this survey. Review collected by and hosted on G2.com.