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Checkr Reviews & Product Details

MS
Lead Employee Engagement Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Checkr?

Checkr is a software that helps in quick, clear, and reliable background check services. It makes the process easy to detect the criminal check and drug results properly. Very easy to use and understand. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

I think sometimes the customer support can be slow, which leads to users getting annoyed when they're trying to resolve issues quickly. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

Checkr helps to keep us in compliance and also a save timing process. The accuracy of getting results from Checks is very quick which helps the hiring process more comfortable. Review collected by and hosted on G2.com.

Checkr Overview

What is Checkr?

Checkr is building the data platform to power safe and fair decisions. Launched in 2014, we serve over 100,000 customers of all sizes and industries. Every year we complete tens of millions of background checks, helping companies modernize their hiring and cultivate trusted relationships in their workplaces and communities. Combining the power of AI with our team’s expert oversight, we’ve rebuilt the background check with technology at its core. With powerful automations and intuitive workflows, our data platform empowers our customers with fast and accurate information so they can assess risk with confidence, and make fair and compliant decisions. Recognizing that behind every background check is a real person, we prioritize fairness and transparency, offering a first-class, consumer-first experience and innovative tools that show the human stories behind the data. As a member of Pledge 1%, we’re committed to donating 1% of our product, equity, and profits to advance fair chance hiring through Checkr.org.

Checkr Details
Product Website
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Checkr Community
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Product Description

Checkr provides simple, fast and compliant background screenings for Enterprises and Startups.

How do you position yourself against your competitors?

— Faster turnaround times: Technology first platform with 99% of all background checks being fully automated, using AI and machine learning.
— Data ownership: Faster access to source data and more control over its quality and freshness.
— Service and support: Dedicated customer and candidate support, plus an extensive Help Center and engaging Learning Center.
— User experience: Modern, user-friendly dashboard with helpful workflows and built-in compliance.
—Candidate experience: Mobile-optimized workflow with SMS and email prompts, plus a candidate portal with real-time status, FAQs and direct access to support.
— API flexibility: The first background check API, with every feature and functionality launched with API parity.


Seller Details
Company Website
Year Founded
2014
HQ Location
San Francisco, CA
Twitter
@checkr
3,002 Twitter followers
LinkedIn® Page
www.linkedin.com
1,341 employees on LinkedIn®
Description

At Checkr we believe in the power of work. We are committed to our mission of building a fairer future by designing technology to create opportunities for all.Checkr powers people infrastructure for the future of work. With artificial intelligence and machine learning, our platform and solutions make background checks faster, easier, and more compliant. Using Checkr’s advanced screening technology, companies can better understand the dynamics of the changing workforce, bring transparency and fairness to their hiring, and ultimately build a better future for workers.


Sam B.
SB
Overview Provided by:

Recent Checkr Reviews

shruti g.
SG
shruti g.Mid-Market (51-1000 emp.)
5.0 out of 5
"To describe by background check running experience"
Easy to navigate, we can setup submittal packages per client needs, quick response, clear Background reports, quick supportive help.
Deeksha G.
DG
Deeksha G.Small-Business (50 or fewer emp.)
5.0 out of 5
"User friendly application/tool"
In just a few clicks, we can initiate the background check, and the turnaround time (TAT) is significantly shorter.
MS
Manisha S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Good performance"
Checkr is a software that helps in quick, clear, and reliable background check services. It makes the process easy to detect the criminal check and...
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Checkr Media

Checkr Demo - Customer Dashboard & Candidate Portal
Checkr powers the fastest, fairest background checks for businesses of all sizes. It’s time to change the way you hire.
Checkr Demo - Checkr Assess
Checkr has modernized the adjudication process to help your company hire more people—reducing manual work by up to 70%.
Checkr Demo - Built-In Adverse Action Workflow
Checkr’s adverse action workflow is designed to simplify the process, giving candidates an opportunity to provide context around their records while supporting compliance.
Checkr Demo - Checkr Analytics
Business teams use Checkr Analytics to quickly identify hiring slowdowns and find new opportunities to expand their talent pool, while maintaining a consistent process to mitigate risk.
Checkr Demo - Checkr Fair Chance Dashboard
The Fair Chance Dashboard combines resources, social proof, and analytics to help customers understand how they measure up to EEOC guidelines related to fair chance hiring.
Checkr Demo
Play Checkr Video
Checkr Demo
Checkr Customer Story: Kimpton Hotels & Restaurants
Play Checkr Video
Checkr Customer Story: Kimpton Hotels & Restaurants
Checkr Customer Story: Thistle
Play Checkr Video
Checkr Customer Story: Thistle
Checkr Customer Story: DemandBase
Play Checkr Video
Checkr Customer Story: DemandBase
Checkr Customer Story: Adventure Nannies
Play Checkr Video
Checkr Customer Story: Adventure Nannies

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Video Reviews

297 out of 298 Total Reviews for Checkr

4.6 out of 5
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297 out of 298 Total Reviews for Checkr
4.6 out of 5
297 out of 298 Total Reviews for Checkr
4.6 out of 5

Checkr Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CheckrQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Bianca H.
BH
Compliance
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about Checkr?

Checkr's integration with numerous ATS platforms truly enhances it's utility capabalities. I really enjoy being able to launch background checks and drug screen invitations right from our Bullhorn profiles. The intuitive dashboard design simplifies the process for both our employees and our departments. I use Checkr on a daily basis and have had instances in which I require some assistance, the Chatbot has been extremely helpful and our Checkr representative has always been easy to get a hold of as well. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

Some emplyment verificcations often take too long or return inconclusive. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

Checkr has integrated with our main platform, Bullhorn, which truly saves us time and confusion by having everything in one place. Review collected by and hosted on G2.com.

GS
Director of HR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Checkr?

Checkr is easy to use and integrates with our HRIS system through an EDI feed and easy to set up. All background information that has been provided to us is accurate and does not need further investigations. Is also very user friendly for candidates. We use Checkr for background checks and DOT compliance daily and their customer support is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

We honestly don't have anything negative to say about Checkr. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

Checkr eliminates a lot of the grunt work and their technology makes it easy to avoid the nitty gritty work. Review collected by and hosted on G2.com.

shruti g.
SG
Employee Engagement Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Checkr?

Easy to navigate, we can setup submittal packages per client needs, quick response, clear Background reports, quick supportive help. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

Sometimes ETA for the response took too long than expected. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

Setting up packages in Checkr per client requirements, receive quick response from the team, reports are very clear and it's amazing to use. Review collected by and hosted on G2.com.

Chiara H.
CH
People Ops Coordinator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Checkr?

Checkr is the best! It is super user-friendly, and the user interface is great. I couldn't recommend it enough! Review collected by and hosted on G2.com.

What do you dislike about Checkr?

I have nothing to dislike about Checkr—it is truly a great tool! Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

Checkr is making the launch, completion, tracking, and auditing of our U.S. employee background checks seamless and efficient. Review collected by and hosted on G2.com.

Deeksha G.
DG
SR US HR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Checkr?

In just a few clicks, we can initiate the background check, and the turnaround time (TAT) is significantly shorter. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

There's nothing so far that stands out to highlight. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

Assistance in completing the background check for our consultants would be greatly appreciated Review collected by and hosted on G2.com.

Megan T.
MT
Corporate Recruiter/HR Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Checkr?

The Checkr platform is friendly and provides fast results. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

Checkr's Customer Service is a bit slower than we would like to see. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

One stop shop for our Background and MVR needs allows us to utilize time and resources on what matters most. Review collected by and hosted on G2.com.

Shawnee E.
SE
Talent Acquisition Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Checkr?

I like that it is somewhat integrated into our recruitment system. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

Not integrated enough. I still have to oen checkr to download the reports to add to the candidate files. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

Reorts are detailed enough that we can make hiring decisions. Review collected by and hosted on G2.com.

Britteny S.
BS
People Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Checkr?

The Greenhouse/Vanta integration is a game changer for us staying on top of complience. We also get really quick results that are easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

Sometimes depending on the candidate name, the matching automation won't complete in Vanta but I don't think this is anything Checkr can change. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

We are a HIPPA complient organization going through Soc2 and we do a lot of tech assessments for clients; Chekr insures that we are compliant. Review collected by and hosted on G2.com.

Joe G.
JG
controller
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Checkr?

They're team will follow up quickly with potential upcharges for services you don't want Review collected by and hosted on G2.com.

What do you dislike about Checkr?

They made promises on services that they adveristed but didn't either include in the actual background checks. They also will try to lock you in for long term agreements when the per check service is cheaper and flexible. They also won't honor contract changes made in accordance with the MSA. I would highly suggest to stay away from this service and customer support and lack of ease of use. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

It was suppose to be the best in class service, but was not reliable where I was able to find public information on individual's criminal records that was not found although we paid for that service. Review collected by and hosted on G2.com.

JR
People Operations Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Checkr?

Timely updates and easy to review. Automatic follow ups being sent to candidates. Not used much personally but is available is different languages. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

Nothing negative, but sometimes they take too long or maybe try longer and results are unconclusive. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

Compliance background check with drug test for onboarding candidates. Super friendly and easy to use. Review collected by and hosted on G2.com.