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Checkr Reviews & Product Details

Shawnee E.
SE
Talent Acquisition Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Checkr?

I like that it is somewhat integrated into our recruitment system. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

Not integrated enough. I still have to oen checkr to download the reports to add to the candidate files. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

Reorts are detailed enough that we can make hiring decisions. Review collected by and hosted on G2.com.

Checkr Overview

What is Checkr?

Checkr is building the data platform to power safe and fair decisions. Launched in 2014, we serve over 100,000 customers of all sizes and industries. Every year we complete tens of millions of background checks, helping companies modernize their hiring and cultivate trusted relationships in their workplaces and communities. Combining the power of AI with our team’s expert oversight, we’ve rebuilt the background check with technology at its core. With powerful automations and intuitive workflows, our data platform empowers our customers with fast and accurate information so they can assess risk with confidence, and make fair and compliant decisions. Recognizing that behind every background check is a real person, we prioritize fairness and transparency, offering a first-class, consumer-first experience and innovative tools that show the human stories behind the data. As a member of Pledge 1%, we’re committed to donating 1% of our product, equity, and profits to advance fair chance hiring through Checkr.org.

Checkr Details
Product Website
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Checkr Community
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Product Description

Checkr provides simple, fast and compliant background screenings for Enterprises and Startups.

How do you position yourself against your competitors?

— Faster turnaround times: Technology first platform with 99% of all background checks being fully automated, using AI and machine learning.
— Data ownership: Faster access to source data and more control over its quality and freshness.
— Service and support: Dedicated customer and candidate support, plus an extensive Help Center and engaging Learning Center.
— User experience: Modern, user-friendly dashboard with helpful workflows and built-in compliance.
—Candidate experience: Mobile-optimized workflow with SMS and email prompts, plus a candidate portal with real-time status, FAQs and direct access to support.
— API flexibility: The first background check API, with every feature and functionality launched with API parity.


Seller Details
Company Website
Year Founded
2014
HQ Location
San Francisco, CA
Twitter
@checkr
2,998 Twitter followers
LinkedIn® Page
www.linkedin.com
1,341 employees on LinkedIn®
Description

At Checkr we believe in the power of work. We are committed to our mission of building a fairer future by designing technology to create opportunities for all.Checkr powers people infrastructure for the future of work. With artificial intelligence and machine learning, our platform and solutions make background checks faster, easier, and more compliant. Using Checkr’s advanced screening technology, companies can better understand the dynamics of the changing workforce, bring transparency and fairness to their hiring, and ultimately build a better future for workers.


Sam B.
SB
Overview Provided by:

Recent Checkr Reviews

Bianca H.
BH
Bianca H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Quality Services"
Checkr's integration with numerous ATS platforms truly enhances it's utility capabalities. I really enjoy being able to launch background checks an...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Simplify background checks"
User friendly and takes the work out of background checks.
Shawnee E.
SE
Shawnee E.Mid-Market (51-1000 emp.)
3.5 out of 5
"Reports are perfectly detailed"
I like that it is somewhat integrated into our recruitment system.
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Checkr Media

Checkr Demo - Customer Dashboard & Candidate Portal
Checkr powers the fastest, fairest background checks for businesses of all sizes. It’s time to change the way you hire.
Checkr Demo - Checkr Assess
Checkr has modernized the adjudication process to help your company hire more people—reducing manual work by up to 70%.
Checkr Demo - Built-In Adverse Action Workflow
Checkr’s adverse action workflow is designed to simplify the process, giving candidates an opportunity to provide context around their records while supporting compliance.
Checkr Demo - Checkr Analytics
Business teams use Checkr Analytics to quickly identify hiring slowdowns and find new opportunities to expand their talent pool, while maintaining a consistent process to mitigate risk.
Checkr Demo - Checkr Fair Chance Dashboard
The Fair Chance Dashboard combines resources, social proof, and analytics to help customers understand how they measure up to EEOC guidelines related to fair chance hiring.
Checkr Demo
Play Checkr Video
Checkr Demo
Checkr Customer Story: Kimpton Hotels & Restaurants
Play Checkr Video
Checkr Customer Story: Kimpton Hotels & Restaurants
Checkr Customer Story: Thistle
Play Checkr Video
Checkr Customer Story: Thistle
Checkr Customer Story: DemandBase
Play Checkr Video
Checkr Customer Story: DemandBase
Checkr Customer Story: Adventure Nannies
Play Checkr Video
Checkr Customer Story: Adventure Nannies

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Video Reviews

284 out of 285 Total Reviews for Checkr

4.6 out of 5
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284 out of 285 Total Reviews for Checkr
4.6 out of 5
284 out of 285 Total Reviews for Checkr
4.6 out of 5

Checkr Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CheckrQuestion

Time to Implement
<1 day
>12 months
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<6 months
48+ months
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Bianca H.
BH
Compliance
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about Checkr?

Checkr's integration with numerous ATS platforms truly enhances it's utility capabalities. I really enjoy being able to launch background checks and drug screen invitations right from our Bullhorn profiles. The intuitive dashboard design simplifies the process for both our employees and our departments. I use Checkr on a daily basis and have had instances in which I require some assistance, the Chatbot has been extremely helpful and our Checkr representative has always been easy to get a hold of as well. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

Some emplyment verificcations often take too long or return inconclusive. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

Checkr has integrated with our main platform, Bullhorn, which truly saves us time and confusion by having everything in one place. Review collected by and hosted on G2.com.

Britteny S.
BS
People Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Checkr?

The Greenhouse/Vanta integration is a game changer for us staying on top of complience. We also get really quick results that are easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

Sometimes depending on the candidate name, the matching automation won't complete in Vanta but I don't think this is anything Checkr can change. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

We are a HIPPA complient organization going through Soc2 and we do a lot of tech assessments for clients; Chekr insures that we are compliant. Review collected by and hosted on G2.com.

Joe G.
JG
controller
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Checkr?

They're team will follow up quickly with potential upcharges for services you don't want Review collected by and hosted on G2.com.

What do you dislike about Checkr?

They made promises on services that they adveristed but didn't either include in the actual background checks. They also will try to lock you in for long term agreements when the per check service is cheaper and flexible. They also won't honor contract changes made in accordance with the MSA. I would highly suggest to stay away from this service and customer support and lack of ease of use. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

It was suppose to be the best in class service, but was not reliable where I was able to find public information on individual's criminal records that was not found although we paid for that service. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Checkr?

Checkr has been great and efficient. Customer service was a little slow, but have picked up recently. Being able to see and overview of all the candidates on one page has been efficient as well. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

Nothing I don't dislike, but a feature that should be consider is a quick peek into the candidates progress. I hate having to open a new window or having to go back into the main page to look at another candidate. I kind of like being able to see my list of candidates to one side and their progress on the other side, kind of like an outlook email. That would make efficiency at 100%. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

Background checks and drug screen. The Consider statuse is extremely helpful and alerts me to know what I need to review further. Review collected by and hosted on G2.com.

Savannah S.
SS
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Checkr?

I like that I can simply go into a candidates file, click Checkr, order the package I need, and submit. Checkr grabs the information of the candidate through our ATS system, so I don't have to manually enter it myself. The process is SUPER simple and easy to navigate. The background checks come back super fast as well. I use Checkr every week prior to onboarding new employees. I've never had a need to reach out to Customer Support. I'm sure if I needed assistance with Customer Support, they would be great help. Our corporate office did not have a hard time implementing and integrating Checkr into our ATS system Review collected by and hosted on G2.com.

What do you dislike about Checkr?

I can't say I have anything to dislike about Checkr. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

Checkr is working fast in getting candidates background checks completed in a timely and fast manner. I've used other software solutions like SterlingOne... and Checkr is much faster than SterlingOne. Review collected by and hosted on G2.com.

HE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Checkr?

The most helpful aspects of Checkr is the user friendly platform they have. The system allows you to select and pay for what you need. Other platforms charge you one overall cost for services you don't need. The other great thing I like about Checkr is the quick turnaround times. Generally speaking, it takes 24-48 hours to acquire the results from a background. In my line of work, quick turn around time periods are key to my clients. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

I have only had a good experiences with Checkr. Thus, I don't have anything that I dislike about the platform or their customer service. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

Right now my current payroll provider does not offer this all inclusive service. Thus, when I hire someone, I have to use a third party provider to conduct my background checks. Due to this issue, this is how I discovered Checkr. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
What do you like best about Checkr?

User friendly and takes the work out of background checks. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

It would be helpful if Checkr provided an estimated timeline for a background check to be completed as it seems to vary. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

owning the full background check process Review collected by and hosted on G2.com.

KD
HR & Payroll Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Checkr?

The integration with Paylocity's Recruiting Module.

Their Customer Service is pretty darn good - very responsive Review collected by and hosted on G2.com.

What do you dislike about Checkr?

They do not do checks on Minors, so we still need another service for those background checks. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

We have a compliance heavy contract with the MLB and Checkr helps with that - both the initial background check and the "Subscription" service. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Checkr?

I like that the design is straightforward and easy to fill out. It for the most part does not have any bugs or glitches when entering in a client's information. I have to use it weekly and it's nice to easily switch back and forth between different profiles to check on multiple candidates. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

I dislike that sometimes for even small county searches that it can take weeks to come back. I work with people who are offered time sensitive offers and sometimes with how long the check takes to come back, I have had to have candidates lose out on opportunities because it wasn't back in time. Also, sometimes candidates will have their SSN trace make them suspended and it is no fault of the candidate and it is very hard to reach support with this issue. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

We are able to gaurentee to our clients that our employees are cleared for work and meet their requirements. Review collected by and hosted on G2.com.

DK
Lead Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Checkr?

They return backgrounds very quickly as long as the person being backgrounded fills out the form with all the information needed. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

response time when requesting assistance about billing. Review collected by and hosted on G2.com.

What problems is Checkr solving and how is that benefiting you?

We get a rapid turn around and that is extremely helpful when we are attempting to clear contractors when we have a tome sensitive project Review collected by and hosted on G2.com.