(15)
4.8 out of 5
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Chaty 
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RT
Riccardo T.
Small-Business(50 or fewer emp.)
What do you like best about Chaty?
The thing that impressed me the most is the efficiency of the support service. The features available with the free plan allow you to use WhatsApp effectively. Easy to use and for anything, they help you immediately to solve the problem. Review collected by and hosted on G2.com.
What do you dislike about Chaty?
For now, there isn't anything I don't like. Review collected by and hosted on G2.com.
11 out of 12 Total Reviews for Chaty
4.6 out of 5
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RF
Rene F.
Agency Owner
Small-Business(50 or fewer emp.)
What do you like best about Chaty?
The chat widget lets you engage your audience where they are and where YOU are. I am glad it also allows access to Chatway live messenger for centralized communication. CRM /leads feature is nice if you are not using a CRM for lead capture. Review collected by and hosted on G2.com.
What do you dislike about Chaty?
No build in live chat or phone app for distributed call centers...if I understand correctly. Review collected by and hosted on G2.com.
RC
Rony C.
Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about Chaty?
The easy use, through it I can integrate directly with my site on WordPress by adding custom widgets to my liking. Review collected by and hosted on G2.com.
What do you dislike about Chaty?
The lack of resources could allow for many more "integrations" or guidance to take the Lead elsewhere. Review collected by and hosted on G2.com.
HP
Herman P.
Director of Sales and Customer Service
Mid-Market(51-1000 emp.)
What do you like best about Chaty?
Chaty is great and easy to implement. Great chat functionality and great value. Review collected by and hosted on G2.com.
What do you dislike about Chaty?
Does not have sme of the functions of more robust options although they are also more expensive. Review collected by and hosted on G2.com.
EL
Ed L.
Small-Business(50 or fewer emp.)
What do you like best about Chaty?
Its UI/UX and how smooth it is and integrates almost natively to our website Review collected by and hosted on G2.com.
What do you dislike about Chaty?
Integration among options could be improved when having set up multiple functionalities. The team is great and fast to assist you. Price is on the higher end but seems reasonable if you can get to take advantage of a tool like this. Review collected by and hosted on G2.com.
PJ
Palak J.
Content Writer
Small-Business(50 or fewer emp.)
What do you like best about Chaty?
The interface is super intuitive and I had a great experience integrating it on the site. Review collected by and hosted on G2.com.
What do you dislike about Chaty?
Can work on its functionalities a little bit as compared to other products in this space. Review collected by and hosted on G2.com.
PB
Patrick B.
Optimisation and Reporting Specialist
Small-Business(50 or fewer emp.)
What do you like best about Chaty?
Developing this for our communication needs was super easy. Customising to however we wanted was a very welcome touch. We didn't need much support, but the team were always happy to help. Review collected by and hosted on G2.com.
What do you dislike about Chaty?
There is nothing that I noticed during my time with Chaty to list as a dislike. It was a great product and suitably priced for the company I used it at, and would happily recommend. Review collected by and hosted on G2.com.
AS
Anvesh S.
Enterprise(> 1000 emp.)
What do you like best about Chaty?
Widgets lets us get in touch with the consumers with ease and with easy to understand UI, it makes more simple. Review collected by and hosted on G2.com.
What do you dislike about Chaty?
There are certain terms which can be hard to understanding, but it is easy to use once we got the info. Review collected by and hosted on G2.com.
UF
Verified User in Financial Services
Small-Business(50 or fewer emp.)
What do you like best about Chaty?
chaty is a great app wherin all our customers who are on any messgener group comes under one roof and chatting is possible with them. ie Clients on whatsapp, Facebook messenger, Instagram messenger etc. It makes it really easy. Review collected by and hosted on G2.com.
What do you dislike about Chaty?
Sometimes the application hangs, which takes time to respond to the customer. Atleast once a day it happens but majorly no more issues with the app. Once it happenned that the reply of the client showed as delayed response. Review collected by and hosted on G2.com.
DA
Dipti A.
Business Development Manager
Small-Business(50 or fewer emp.)
BB
Berkin B.
Project Manager, Founder
Small-Business(50 or fewer emp.)
What do you like best about Chaty?
The chat feature is very easy to copy/paste into our existing website on Wix. It was also super-easy to implement a custom link to Signal Chat. Done and forgotten about, this is what small associations like us need when improving their communications with members. Review collected by and hosted on G2.com.
What do you dislike about Chaty?
The free tier doesn't contain geo features to restrict the views that count towards the free monthly 500 quota. It would be great to have a much lower pricing for associations that have been granted tax-exempt status in their jurisdiction compared to 9 Euro a month of the basic package. Review collected by and hosted on G2.com.
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