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Chaty Features

What are the features of Chaty?

Communication

  • Pop-up Chat
  • Notifications
  • In-App Messaging

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Chaty Categories on G2

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Communication

Pop-up Chat

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. 10 reviewers of Chaty have provided feedback on this feature.
100%
(Based on 10 reviews)

Notifications

As reported in 10 Chaty reviews. Delivers notifications to both sides of the conversation.
90%
(Based on 10 reviews)

Targeted Emails

Sends automated emails to further engage clients and potential clients.

Not enough data

In-App Messaging

Allows for live chat to be enabled within the app for customer help. 10 reviewers of Chaty have provided feedback on this feature.
90%
(Based on 10 reviews)

Co-Browsing

Allows agents to join a customer's browser session and navigate through the website with them.

Not enough data

Internal Use

Customization

Allows users to customize chat colors, text, logos, and branding.

Not enough data

Conversation Archiving

Archives conversations in a separate location for later reference.

Not enough data

Lead Development

Enables employees to denote potential customers.

Not enough data

Knowledge Base

Establishes a knowledge base for employee reference during conversations.

Not enough data

Team Inbox

Provides a central location for help requests, helping employees respond sooner.

Not enough data

Customer Profiles

Allows for the creation of profiles for contacts and customers.

Not enough data