
(290)
4.2 out of 5
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Pop-up Chat | Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. 10 reviewers of Chaty have provided feedback on this feature. | 100% (Based on 10 reviews) | |
Notifications | As reported in 10 Chaty reviews. Delivers notifications to both sides of the conversation. | 90% (Based on 10 reviews) | |
Targeted Emails | Sends automated emails to further engage clients and potential clients. | Not enough data | |
In-App Messaging | Allows for live chat to be enabled within the app for customer help. 10 reviewers of Chaty have provided feedback on this feature. | 90% (Based on 10 reviews) | |
Co-Browsing | Allows agents to join a customer's browser session and navigate through the website with them. | Not enough data |
Customization | Allows users to customize chat colors, text, logos, and branding. | Not enough data | |
Conversation Archiving | Archives conversations in a separate location for later reference. | Not enough data | |
Lead Development | Enables employees to denote potential customers. | Not enough data | |
Knowledge Base | Establishes a knowledge base for employee reference during conversations. | Not enough data | |
Team Inbox | Provides a central location for help requests, helping employees respond sooner. | Not enough data | |
Customer Profiles | Allows for the creation of profiles for contacts and customers. | Not enough data |