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Chatway Live Chat Reviews & Product Details - Page 4

Chatway Live Chat Overview

What is Chatway Live Chat?

Chatway transforms online customer interactions with its live chat product for websites. Offering real-time communication, customizable widgets, and intelligent chatbots, it enhances user experience. Responsive across devices, Chatway empowers businesses to engage, resolve issues, and convert leads efficiently. Elevate your online presence and build lasting customer relationships with Chatway.

Chatway Live Chat Details
Languages Supported
Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Pushto, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa
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Product Description

Chatway is a live chat product for website. Use Chatway to engage customers over live chat, address their concerns and provide swift assistance when they need it the most.


Seller Details
Seller
Chatway
Year Founded
2014
HQ Location
Tel Aviv, IL
Twitter
@chatway_inc
12 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Description

Keep your groups organized and productiveChatway is a business chat platform that enables teams to translate workplace conversations into easily manageable action items and work related material. Communicate effectively with your contacts and groups through more than chat messaging. Group manage shared cloud storage, co-author notes, organize group tasks with group to-do lists and save important locations.


GD
Overview Provided by:

Recent Chatway Live Chat Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Honest recommendation for the tool"
Easy to navigate, to setup and use. It great that you have so many options for customization (paid version). They have great live chat support, hel...
MV
Melissa V.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great app!"
It’s an app you use. You receive notifications on your phone like a message, and you can respond to your customer immediately.
SW
Safari W.Small-Business (50 or fewer emp.)
5.0 out of 5
"User friendly live chat app"
Chatway live chat is very easy to use, integrated into my Big Cartel site quickly and seemlessly. It looks professional and has may customizable op...
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0 people requested security information

Chatway Live Chat Media

Chatway Live Chat Demo - Live chat for your website
Live chat with your website's visitors
Chatway Live Chat Demo - Add FAQ and reduce the number of support tickets
Add FAQ to your live chat widget
Chatway Live Chat Demo - Canned responses and saved replies for your most frequent questions
Canned responses from your live chat dashboard
Chatway Live Chat Demo - Native iOS and Android mobile apps
Chat on the go with your website's visitors
Chatway Live Chat Demo - Collaborate with your team
Invite agents to your live chat dashboard
Chatway Live Chat Demo - Get the full picture
Check all tickets related to your customers for a full picture
Answer a few questions to help the Chatway Live Chat community
Have you used Chatway Live Chat before?
Yes

43 Chatway Live Chat Reviews

4.9 out of 5
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43 Chatway Live Chat Reviews
4.9 out of 5
43 Chatway Live Chat Reviews
4.9 out of 5

Chatway Live Chat Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Chatway Live ChatQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

Chatway's website chat is clean, smooth, and responsive. It's ability to capture lead contact info and intake attachments is critical for conversion. The accompanying mobile app is fast and easy, and Chatway's ability to retain conversations beyond the website's first impression via cookies and email is paramount to following up with leads and continuing key conversations Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

No cons as of yet. This chat has exceeded my expectations thus far. Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

Chatway solves lead capture, nurturing, and conversion on my real estate website. Review collected by and hosted on G2.com.

Mayank A.
MA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chatway Live Chat?

It is very simple to use and install. it makes easier to connect with many clients from the website and convert them into leads for the business. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

I didn't find anything negative as of now. Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

We received many queries regarding our service thorugh the website and this tool makes our work easier. Through this tool we can easily connect with so many client on our website and solve their doubts and queries regarding our services and produts and with the help of that we build a trust on our client and it helps to generate strong leads and convert into sales for our business. Review collected by and hosted on G2.com.

Nickson M.
NM
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chatway Live Chat?

It connect my business with my clients direct through my website Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

I like everything, I didn't see any problem. Just loving it everyday Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

I can get connected direct with my clients from website . Review collected by and hosted on G2.com.

GM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

I needed a solution to give site visitors support in real time....chatway solved my requirements..... Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Clean interface and very easy to use...... Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

sales and support for website visitors Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

I like that I can chat with potential clients directly through my website and it has a free plan Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

I don't dislike anything about it yet... Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

Being able to interact with customers before booking an appointment or call can make some things easier. Review collected by and hosted on G2.com.

Clark D.
CD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chatway Live Chat?

We have noticed an up swing in website sign ups for our subscription plans since adding Chatway Live Chat! It makes it easier to answer any questions the potential customer has, right away! Limiting the desire to think about the purchase and possible buyers remorse. Striking while the iron is hot and leaving the customer satisfied that all questions have been answered! 5 Stars! Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Not much to dislike so far! A possible add-on I'd like to see is maybe an AI bot to help answer some standard questions. Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

Chatway Live Chat helps answer any questions that potential customers may have! Review collected by and hosted on G2.com.

Aleksandrs G.
AG
Senior Support Officer - Business Services HR & Finance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

I like Chatway Live Chat because it is simple to install and add to the website. The app for Android is very simple to set up and to use. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

So far there are nothing to report what I dislike. Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

Direct communication with clients from my website. Review collected by and hosted on G2.com.

Gal K.
GK
Digital marketing Lecturer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

I didn't even spend more than 5 minutes on incorporating it in my wordpress website.

it gives me the ability to answer questions in real time when it matters the most.

costumising the buttons and message is super easy and the integration is flawless. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

i would love to have a link to open up a pop up when pressed on a button in my site. not only the chat button on the bottom corner. Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

real time conversation tool for wordpress website. super fast and easy installation. Review collected by and hosted on G2.com.

BS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

User interface, quality features, simple, customization Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

New service so will need to see how it evolves along with pricing tiers Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

User engagement when people visit website. Ability to collect contact information and follow up. Review collected by and hosted on G2.com.

Bryan F.
BF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chatway Live Chat?

Marvin checked in as soon as I signed up to see if I had any concerns. I'm a new user and I think it's great! It's connected to my web site and works great! I get a notification in the app and can respond directly to leads that are on my page. This is an excellent way to connect with leads! Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

I've not come across anything that I dislike about Chatway yet Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

Connecting with leads Review collected by and hosted on G2.com.