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Chatway Live Chat Reviews & Product Details - Page 3

Chatway Live Chat Overview

What is Chatway Live Chat?

Chatway transforms online customer interactions with its live chat product for websites. Offering real-time communication, customizable widgets, and intelligent chatbots, it enhances user experience. Responsive across devices, Chatway empowers businesses to engage, resolve issues, and convert leads efficiently. Elevate your online presence and build lasting customer relationships with Chatway.

Chatway Live Chat Details
Languages Supported
Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Pushto, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa
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Product Description

Chatway is a live chat product for website. Use Chatway to engage customers over live chat, address their concerns and provide swift assistance when they need it the most.


Seller Details
Seller
Chatway
Year Founded
2014
HQ Location
Tel Aviv, IL
Twitter
@chatway_inc
12 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Description

Keep your groups organized and productiveChatway is a business chat platform that enables teams to translate workplace conversations into easily manageable action items and work related material. Communicate effectively with your contacts and groups through more than chat messaging. Group manage shared cloud storage, co-author notes, organize group tasks with group to-do lists and save important locations.


GD
Overview Provided by:

Recent Chatway Live Chat Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Honest recommendation for the tool"
Easy to navigate, to setup and use. It great that you have so many options for customization (paid version). They have great live chat support, hel...
MV
Melissa V.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great app!"
It’s an app you use. You receive notifications on your phone like a message, and you can respond to your customer immediately.
SW
Safari W.Small-Business (50 or fewer emp.)
5.0 out of 5
"User friendly live chat app"
Chatway live chat is very easy to use, integrated into my Big Cartel site quickly and seemlessly. It looks professional and has may customizable op...
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Chatway Live Chat Media

Chatway Live Chat Demo - Live chat for your website
Live chat with your website's visitors
Chatway Live Chat Demo - Add FAQ and reduce the number of support tickets
Add FAQ to your live chat widget
Chatway Live Chat Demo - Canned responses and saved replies for your most frequent questions
Canned responses from your live chat dashboard
Chatway Live Chat Demo - Native iOS and Android mobile apps
Chat on the go with your website's visitors
Chatway Live Chat Demo - Collaborate with your team
Invite agents to your live chat dashboard
Chatway Live Chat Demo - Get the full picture
Check all tickets related to your customers for a full picture
Answer a few questions to help the Chatway Live Chat community
Have you used Chatway Live Chat before?
Yes

43 Chatway Live Chat Reviews

4.9 out of 5
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43 Chatway Live Chat Reviews
4.9 out of 5
43 Chatway Live Chat Reviews
4.9 out of 5

Chatway Live Chat Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Chatway Live ChatQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Motion Pictures and Film
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

Free plan for less busy companies and startups without any annoying restrictions or inappropriate branding. The customer support and dev team are incredibly passionate about their product, and every time I reported a bug or suggested an improvement, they fixed it within a few hours. I have not seen that anywhere else. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

When I started using Chatway, there were a few bugs, but the dev team fixed them immediately after I reported them. Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

Their solution brings us and visitors of our website as close together as it is currently possible. Review collected by and hosted on G2.com.

Verified User in Design
AD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

It was a great experience. Simple to set up, I did it on Webflow, and voilà! Working properly.

Covers most of the tasks needed for a live chat tool, without over featuring the product, which makes it very easy to use.

FANTASTIC! Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

I'm using it, but I couldn't find anything yet. :) Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

I need a tool to chat with clients when they visit my website and have doubts or get curious about any aspect, so I can talk to them at the moment they need me. Review collected by and hosted on G2.com.

Quynh T.
QT
Content Creator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chatway Live Chat?

it does the job and easy to use , simple enough to navigate. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

nothing come up yet. i'm happy. i wish maybe longer trial . Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

connecting to customer real time Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chatway Live Chat?

Easy to integrate and use, this great tool fits in your pocket and helps you assist your customers on the go. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Nothing to complain about so far—it’s been a great experience for me! Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

I assist my customers in navigating my webshop and making purchases. Additionally, I create FAQs to address potential questions in advance. Review collected by and hosted on G2.com.

RW
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chatway Live Chat?

I like that I'm able to easily communicate with my customers and keep them happy and answer their questions on time. This is a great live chat System. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

There is nothing I dislike about the system. It's a perfect app. OK Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

They are giving me a way to easily communicate with my customer. Review collected by and hosted on G2.com.

中安 .
Founder & Chairman of the Board
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chatway Live Chat?

As a user of Chatway, we have chosen Chatway as an online instant messaging tool for nearly a week. We consider Chatway is a pretty good product. It is easy to integrate with our corporate web application and is very stable and reliable. Chatway provides us with a very convenient and effective channel to communicate with customers online. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

No shortcomings have been found in instant chat yet.

It is recommended to expand AI conversation functions in the future. Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

It greatly facilitates our online communication with customers Review collected by and hosted on G2.com.

MM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

Chatway Live Chat is an easy to use chat app that comes power-packed with a variety of feature and customizable options. The app is easy to intgrate and implement. The customer support has been great and we use live chat frequently. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

There is nothing that I dislike about Chatway Live Chat. Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

Many of our customers are seeking immediate answers to questions about our services and Chatway Live Chat affords us the opportunity to provide those answers in real time from our website. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chatway Live Chat?

Easy to set up, really good support and always being updated with new features Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Getting expensive now no longer free, would be better if there was scaled cost of users ie more users lower per user cost rather than flat rate Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

replaced a not so good alternative Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

Chatway is by far the best live chat service that can easily be added to anywebsite. All of our expectations for live chat on a website have been eceeded and not to mention its completly free.I was immdeitaly impressed by how easy it was to instal and intergrate., And we are impressed Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

We have not found anynthing to complain about yet, the app is great. Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

We've been able to connect with potential customers who are curious about our products and services, many of them would not have signed up for our services without speaking to someone first. We've seen an increase in page views and have been able to convert more of these page views to customers. Review collected by and hosted on G2.com.

Diego R. C.
DC
Certified Member
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

I chose chatway cause it was very easy to install and personalize as well, and has an instant messaging app that works great. Also, Helpdesk is very friendly and accurate! Loved the simplicity of it all! Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Nothing to share here, everything works fine! Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

It solves the problem of communication with clients! Now, they can communicate instantly with the business owner. Review collected by and hosted on G2.com.