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43 Chatway Live Chat Reviews

4.9 out of 5
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43 Chatway Live Chat Reviews
4.9 out of 5
43 Chatway Live Chat Reviews
4.9 out of 5

Chatway Live Chat Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Chatway Live ChatQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Naomey R.
NR
IT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

It can be accessed anytime, anyhere

i love it's proficiency

The customer support is amazing Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

The pricing for the pro feature is quite high, but i love that it gives access to 14days free trial. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

Possibilities and ease of use, customer support Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

There is not something that come to my mind but it is a great suggestion and if more free option better would be Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

Very simple and user friendly

everything went well Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Application is running slowly

Maybe later there will be more complete notification settings Review collected by and hosted on G2.com.

Kelly H.
KH
Artisan/owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

Chatway is so easy to use! I love that it is offered through my Big Cartel shop. It's convenient to actively communicate with my customers. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

I haven't experienced a downside. Still new with product. Review collected by and hosted on G2.com.

Yang W.
YW
senior web front-end engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

I like it very much. Especially after I know that custom data could be added by script.

It seems we will use it everyday in future. I think it's a right choice.

I'm 100% going to ask my boss to pay for it before the trial ends. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Currently no found yet.

Basiclly it satisfied all our needs. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

The chat app is great, I have tested it and I love the convenience of the mobile app. I do not have much traffic yet but I look forward to using it. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

So far nothing yet. As I am still on the free version Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
TL
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Chatway Live Chat?

Chatway Live Chat has been a game changer for our customer service experience! The platform is incredibly user friendly, allowing us to engage with our customers in real time seamlessly Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Chatway Live Chat has been a game changer for our customer service experience! The platform is incredibly user friendly, allowing us to engage with our customers in real time seamlessly Review collected by and hosted on G2.com.

Verified User in Glass, Ceramics & Concrete
UG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chatway Live Chat?

Chatway Live Chat is easy to install and has all the features at an affordable price. I was also very happy with the customer service provided.

I would definately recommend this app if you need a live chat without the large price tag. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

I have been using Live Chat and have seen no issues at the moment. Review collected by and hosted on G2.com.

FZ
Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Chatway Live Chat?

How easy it is to use and the ease of setting it up Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

There is nothing i don't like about chatway Review collected by and hosted on G2.com.

TG
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

Really solid live chat and helpdesk software. The interface is clean and simple and much better than all the other providers I tested. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

I don't dislike anything. The software and customer service is good. Nothing to dislike. Review collected by and hosted on G2.com.