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Chatway Live Chat Reviews & Product Details

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

I like that I can chat with potential clients directly through my website and it has a free plan Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

I don't dislike anything about it yet... Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

Being able to interact with customers before booking an appointment or call can make some things easier. Review collected by and hosted on G2.com.

Chatway Live Chat Overview

What is Chatway Live Chat?

Chatway transforms online customer interactions with its live chat product for websites. Offering real-time communication, customizable widgets, and intelligent chatbots, it enhances user experience. Responsive across devices, Chatway empowers businesses to engage, resolve issues, and convert leads efficiently. Elevate your online presence and build lasting customer relationships with Chatway.

Chatway Live Chat Details
Languages Supported
Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Pushto, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa
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Product Description

Chatway is a live chat product for website. Use Chatway to engage customers over live chat, address their concerns and provide swift assistance when they need it the most.


Seller Details
Seller
Chatway
Year Founded
2014
HQ Location
Tel Aviv, IL
Twitter
@chatway_inc
12 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Description

Keep your groups organized and productiveChatway is a business chat platform that enables teams to translate workplace conversations into easily manageable action items and work related material. Communicate effectively with your contacts and groups through more than chat messaging. Group manage shared cloud storage, co-author notes, organize group tasks with group to-do lists and save important locations.


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Overview Provided by:

Recent Chatway Live Chat Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Honest recommendation for the tool"
Easy to navigate, to setup and use. It great that you have so many options for customization (paid version). They have great live chat support, hel...
MV
Melissa V.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great app!"
It’s an app you use. You receive notifications on your phone like a message, and you can respond to your customer immediately.
SW
Safari W.Small-Business (50 or fewer emp.)
5.0 out of 5
"User friendly live chat app"
Chatway live chat is very easy to use, integrated into my Big Cartel site quickly and seemlessly. It looks professional and has may customizable op...
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Chatway Live Chat Media

Chatway Live Chat Demo - Live chat for your website
Live chat with your website's visitors
Chatway Live Chat Demo - Add FAQ and reduce the number of support tickets
Add FAQ to your live chat widget
Chatway Live Chat Demo - Canned responses and saved replies for your most frequent questions
Canned responses from your live chat dashboard
Chatway Live Chat Demo - Native iOS and Android mobile apps
Chat on the go with your website's visitors
Chatway Live Chat Demo - Collaborate with your team
Invite agents to your live chat dashboard
Chatway Live Chat Demo - Get the full picture
Check all tickets related to your customers for a full picture
Answer a few questions to help the Chatway Live Chat community
Have you used Chatway Live Chat before?
Yes

42 out of 43 Total Reviews for Chatway Live Chat

4.9 out of 5
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Chatway Live Chat Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Chatway Live ChatQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Vincenzo R.
VR
Business Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

What I like most about Chatway Live Chat is the easy integration and user-friendly interface. It makes communication with customers super simple and helps keep everything organized. Plus, the response time is great, ensuring quick customer support! Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

So far, I’m happy with everything about Chatway Live Chat. It works flawlessly and meets all my expectations. Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

A problem that Chatway Live Chat solves is the need for fast and efficient communication with customers. With real-time interaction, inquiries are answered instantly, which boosts customer satisfaction and reduces response times. Review collected by and hosted on G2.com.

SS
digital-marketer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

Good program. I've been looking for a normal widget for communication with customers for a long time.

Everything is very simple here. Quick installation, installed through Google, so the manager did it himself.

The settings are simple and accessible.

Online support is fast and high-quality. I recommend it! Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Nothing. Now is using programm. All working well. Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

Comfortable communication with customers Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

Chatway is a great option as it is easy to use and navigate. The customer support is really great. It is the best app for small businesses like mine, as it is free. Small businesses, who don't have enough to spend on different things, really benefit from apps like Chatway who help them get started. Loving this app. Highlight recommended. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

There's nothing I've found troubling about Chatway yet. All's going well. Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

It helps a lot with my small businesses of jewellery. If the customers have any problem or questions about any of my products, they can easily live chat instead of having to send messages on instagram or email. This way the concerns of customers are sorted quickly which lead to rapid conversations for me. Review collected by and hosted on G2.com.

SW
Owner/Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

Chatway live chat is very easy to use, integrated into my Big Cartel site quickly and seemlessly. It looks professional and has may customizable options. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

I haven't found any downsides. I've been a user for less than a week. Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

Any easy option for potential clients to ask questions, without the commitment of sending an email or calling. Review collected by and hosted on G2.com.

MV
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

It’s an app you use. You receive notifications on your phone like a message, and you can respond to your customer immediately. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

For the moment, nothing ☺️. We are very happy Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

Of the costumer has a question, we reply very fast. Sales are better. Review collected by and hosted on G2.com.

文華 .
person in charge
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

"live chat" is very convenient for website visitors to interact with administrators. After this service was added to the website, we immediately received new order inquiries! Highly recommended to use ! Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

There are currently no unsatisfactory situations! Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

Fast and easy communication Review collected by and hosted on G2.com.

Verified User in Broadcast Media
AB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

I love how easy Chatway Live is to use with someone who has limited experience with this sort of software. I also found your website very easy to navigate and understand what you do and how you do it. Having two options for price (free & pro) it was really easy to understand both, and I like how you offer plenty of free features that still enable me to get the most out of Chatway Live. Helpdesk was also a great help - very friendly and informative. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Nil so far. I think I need some time to figure out what I dislike, but on first use, it's been great. Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

It's helping me make sales easier, when someone has a quick question when going through our site and looking at our services, they can ask me a question directly very quickly. Review collected by and hosted on G2.com.

AB
Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

I did use it for my website several days ago. the tool did work well for me .

I can chat with my clients online in instant message. it is free too now . thanks a lot . Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

it will be better if its can offer more features with free version . Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

we can chat with clients online. we get the first meassgae any time Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chatway Live Chat?

Easy to navigate, to setup and use. It great that you have so many options for customization (paid version). They have great live chat support, helpful, fast responding and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Nothing particular. I cant with to see more features from them Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

Faster communication with users of our website. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chatway Live Chat?

I appreciated how easy and seamless the entire process was. Highly recommend this service for anyone needing fast and efficient support! Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

None at the moment, really please how live chat works. Review collected by and hosted on G2.com.

What problems is Chatway Live Chat solving and how is that benefiting you?

Instant support, Chatway Live Chat provides real-time assistance, allowing users to get answers to their questions immediately, rather than waiting for an email response or a callback. This is especially beneficial when users need urgent help, like troubleshooting a technical issue or placing an order. Review collected by and hosted on G2.com.