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110 ChartMogul Reviews
Overall Review Sentiment for ChartMogul
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ChartMogul has saves me hours of time and so many headaches. I used to calculate all of our revenue with ridiculous models that required a lot of manual updating - importing details from Stripe, combining it with ACH payment data, and then accounting for pro-rated fees. What a nightmare.
ChartMogul does this in seconds for me. And equips me with board-ready dashboards, charts, and spreadsheets that I can share across my team and with investors with confidence. Review collected by and hosted on G2.com.
I wish it would calculate all of my metrics - beyond revenue. It would be awesome to have my product engagement #s in here too. CM is way better designed than anything else I'm using to track that stuff. Review collected by and hosted on G2.com.
Interface is very clean, easy to slice and dice data. Their newsletter is super good too! Review collected by and hosted on G2.com.
The more advanced data analytics options are hidden for average users like me. Review collected by and hosted on G2.com.
We implemented ChartMogul at the beginning of 2015 and it literally changed the direction of our company. For the first time I was able to concretely visualize how we were doing as a company and where we could head. Beyond the platform, ChartMogul provides a ton of info on how to build a successful subscription-based company. This knowledge has helped us achieve success. Review collected by and hosted on G2.com.
I don't really have anything negative to say. We've had a super great experience with the product and have been champions since we implemented it. I've forever telling people I meet in my industry to implement ChartMogul as one of the first things they do. Review collected by and hosted on G2.com.
The product is super-easy to use and lets us keep tabs on our most important business stats. It has the most important reports built-in. Customer segments are also very useful to compare how different customer types are contributing to our bottom line. Review collected by and hosted on G2.com.
Since we use some manual billing as well as automated, the data can drift off and it can be hard to reconcile with multiple sources. Review collected by and hosted on G2.com.
Really simple user experience with a clear with a clear and understandable user interface that helps us to track user subscriptions and get a full overview of our customers. Review collected by and hosted on G2.com.
Can't think of anything at this moment.
Review collected by and hosted on G2.com.
I love how east it is to view new business, as well as existing. As someone in CS, being able to see how much ARR my team brings in comparatively to our sales team has served as a great tool to encourage our team to continue to be high performers- especially in a sector where our ARR contribution is not expected. Review collected by and hosted on G2.com.
no complaints here! I really enjoy the simplicity, have never had the need to contact support. Review collected by and hosted on G2.com.
We love the accuracy in which data is presented. It just works all the time and we never have to double check if the numbers are correct. The design and UX is absolutely amazing and we truly believe it's one of the best we experience in more than 30 SaaS products we use across the board. Plus the guys are always fun to work with, they listen and constantly improve their product. We've been with them for almost 3 years now and we will be for much longer Review collected by and hosted on G2.com.
Can't think of anything at this moment. Review collected by and hosted on G2.com.
The one thing I prefer is the MRR charts that includes both Stripe and offline payments :)
Graphs are clear and reactive. It is a reliable app that works well and you can import data.
It calculates automatically MRR and shows the detail and distribution of Expansion, Downgrade, Reactivation, Churn and new revenue. Review collected by and hosted on G2.com.
The app works well and I'm happy. Just 3 minor enhancements requests for the future :)
- be able to use ChartMogul with Zapier not only for actions but also to trigger and enrich events with MRR data for example
- get the Stripe customer ID in notification emails
- see all customers who've cancelled their subscription but haven't yet churned Review collected by and hosted on G2.com.
High value insights in literally just ONE CLICK. You connect your payment gateways and you have all the metrics you and your board need to pilot the company. Review collected by and hosted on G2.com.
The only thing that could be improved is the ability to manually add subscriptions or non recurring revenue. Stephanie at the support was very helpful so I could do it easily after her explanations. Review collected by and hosted on G2.com.
Integrates all of our data sources (Stripe, PayPal, Worldpay, invoices) into a single dashboard. Gives us all the key SaaS metrics without the hassle. API support allows us to integrate all our systems directly. User interface is easy to use and flexible. Review collected by and hosted on G2.com.
Adding support for other data sources outside of finance – e.g. customer satisfaction – would be outside of their current scope but very welcome. Review collected by and hosted on G2.com.
