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ProfitWell Metrics by Paddle Reviews & Product Details

ProfitWell Metrics by Paddle Overview

What is ProfitWell Metrics by Paddle?

ProfitWell Metrics by Paddle helps SaaS and subscription companies achieve faster growth through accurate and accessible revenue reporting. It's completely free to use and only takes 5 minutes to set up. Product overview: - Get revenue trend reports - MRR overview, Growth rates, Unit economics, Cash flow etc. - Segment and compare data by market segment, price plans, or a custom field - Benchmark performance against other companies in your industry - Track user engagement to identify your power users - Churn and retention reporting in one place - Integrate with your billing system - Paddle, Braintree, Chargebee, Chargify, Recharge, Recurly, Stripe, Zuora - 3rd party integrations with Slack, HubSpot, Intercom, Google Sheets, Zapier etc. - Do more with ProfitWell Metrics' very own API You can also go to profitwell.com/demo to get a live demo.

ProfitWell Metrics by Paddle Details
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English
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Product Description

ProfitWell Metrics by Paddle provides subscription and SaaS metrics that are 100% accurate, absolutely free. Sign up takes one click, giving you access to your monthly recurring revenue, churn, lifetime value, and all of your other necessary subscription metrics. Integrates with Paddle, Stripe, Braintree, Zuora, Chargebee, Chargify, Recurly, and others with the ProfitWell API.


Seller Details
Seller
Paddle
Year Founded
2012
HQ Location
London, United Kingdom
Twitter
@PaddleHQ
16,545 Twitter followers
LinkedIn® Page
www.linkedin.com
336 employees on LinkedIn®
Description

Managing global payments complexity for SaaS and digital product companies. We’re the Merchant of Record that helps you get paid from anywhere and grow everywhere. Paddle manages global payments complexity for SaaS and digital product.


Nicole K.
NK
Overview Provided by:

Recent ProfitWell Metrics by Paddle Reviews

Leon C.
LC
Leon C.Enterprise (> 1000 emp.)
0.0 out of 5
"This company 10x the price to a loyal customer for 5+ years"
It's okay for basic revenue reporting, but the churn features a limited compared to competitors
Jerre B.
JB
Jerre B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Handsdown the best financial SaaS metrics"
I love how super easy it is to get insights into important KPIs. Personally, I mostly use the growth and revenue trends overviews. Projections are ...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Great tool to monitor your revenue and customers"
I love thr seamless integration with our payment provider, it pulls in everything and then it's super easy to monitor our revenue, our customers, s...

ProfitWell Metrics by Paddle Pricing

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ProfitWell Metrics by Paddle Media

ProfitWell Metrics by Paddle Demo - Unit Economics
Quickly access your most fundamental subscription financial metrics, like LTV, CAC, MRR, and more.
ProfitWell Metrics by Paddle Demo - Cohort reports
Break down revenue retention, churn, and expansion revenue by customer cohort.
ProfitWell Metrics by Paddle Demo - Cash flow analysis
Track every dollar of subscription revenue entering and leaving your bank account.
ProfitWell Metrics by Paddle Demo - Customer segmentation data
Discover which customer segments are driving your subscription growth using our enriched data—for free.
ProfitWell Metrics by Paddle Demo - Product engagement analytics
Understand the relationship you have with every product user, so you know who’s going to convert or churn before they do.
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127 ProfitWell Metrics by Paddle Reviews

4.9 out of 5
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127 ProfitWell Metrics by Paddle Reviews
4.9 out of 5
127 ProfitWell Metrics by Paddle Reviews
4.9 out of 5

Overall Review Sentiment for ProfitWell Metrics by PaddleQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Leon C.
LC
Head of Commercial
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ProfitWell Metrics by Paddle?

It's okay for basic revenue reporting, but the churn features a limited compared to competitors Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

After being a loyal customer for 5+ years they decided to 10x the price for us after opening a support ticket. Review collected by and hosted on G2.com.

What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you?

Basic Revenue reporting Review collected by and hosted on G2.com.

Jerre B.
JB
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ProfitWell Metrics by Paddle?

I love how super easy it is to get insights into important KPIs. Personally, I mostly use the growth and revenue trends overviews. Projections are also really useful. Apart from that, I love the simplicity of Retain. It's saved us quite a lot of churn without any effort! Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

Honestly, the only minor "issue" I run into is that I have multiple platforms on PW, but they only support one platform per account so I have to sign in and out of multiple accounts. Review collected by and hosted on G2.com.

What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you?

Great retention improvement with minimum effort. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ProfitWell Metrics by Paddle?

I love thr seamless integration with our payment provider, it pulls in everything and then it's super easy to monitor our revenue, our customers, see their payment history and more Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

In the Retain feature, there is no option to edit the emails or easily configure it's settings. Review collected by and hosted on G2.com.

What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you?

Monitoring our revenue and customers Review collected by and hosted on G2.com.

Steve D.
SD
Head of Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ProfitWell Metrics by Paddle?

ProfitWell takes your payment processor data and creates really solid reports and visualizations for you to show growth, churn, and more. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

There isn't a ton to dislike. They deliver on their promise, even at the 'Free Forever' level and then have upgrades and additional products to get more from their platform. The main ProfitWell Metrics tool is exactly that - dashboard to show you results so don't expect growth solutions from it necessarily. Review collected by and hosted on G2.com.

What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you?

We use ProfitWell to understand our self serve revenue when looking at it at a glance. The tools saves us some manual effort of having to pull data from Stripe and put it into a spreadsheet to understand the exact MoM key metrics on self serve revenue. Review collected by and hosted on G2.com.

Peter H.
PH
Trainer & Speaker of Aikido, Ki, Shiatsu & Aiki Macrobiotics. Singer/Songwriter
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ProfitWell Metrics by Paddle?

Support is top notch and the help with issues is outstanding. I am enjoying the clean and professional layout. It is very easy to use and navigate between functions. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

Nothing I dislike so far. Everything works very smoothly. Review collected by and hosted on G2.com.

What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you?

Getting reports, statistics and solutions for my business. I am still working through things but everything looks and works very cleanly and efficiently so far. Review collected by and hosted on G2.com.

Alan G.
AG
Director
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ProfitWell Metrics by Paddle?

Clarity of information, speed of customer service. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

Honestly nothing. It does exactly what my clients need it to do Review collected by and hosted on G2.com.

Recommendations to others considering ProfitWell Metrics by Paddle:

If you're running a SaaS organisation and want better visibility of your revenue then this is the tool for you. If you get stuck, don't be afraid to reach out to customer service - unlike a lot of other platforms they are really helpful and responsive. Review collected by and hosted on G2.com.

What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you?

My SaaS clients use ProfitWell to get an accurate picture of MRR and ARR. They will often use other accounting software, but it doesn't easily report on recurring revenue and it leaves a black hole in a vital area. Profitwell fills that gap perfectly. Review collected by and hosted on G2.com.

William v.
WV
Director of Financial Planning and Analysis
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ProfitWell Metrics by Paddle?

Real time ARR, LTV and churn reporting is very helpful and makes reporting key metrics to the executive team seamless Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

The numbers that we pull out of Profitwell are ~95% accurate. This is not due to an issue with Profitwell, but due to our set up in Zuora. If you struggle to pull live ARR out of Zuora, you will likely struggle to pull it out of Profitwell too Review collected by and hosted on G2.com.

Recommendations to others considering ProfitWell Metrics by Paddle:

Make sure that the reporting in Zuora is accurate. We assumed that Profitwell would fix our reporting issues out of Zuora, but it does not fix every issue that comes from Zuoras ARR reporting. If your data is clean coming out of Zuora, this is an excellent product Review collected by and hosted on G2.com.

What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you?

Giving transparency to the executive team in regard to ARR and KPI reporting. Much cleaner reporting than anything produced by our team in excel Review collected by and hosted on G2.com.

Andrew S.
AS
Principal Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ProfitWell Metrics by Paddle?

Profitwell gives me huge insight into the revenue growth of our customer base. I can pinpoint exactly how much growth comes from new customers vs. upgrades, my average customer lifetime value, and monthly recurring revenue.

As a marketer this data is invaluable in marketing decisions on what channels to allocate marketing budget towards and gives me clear performance data to management. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

This has more to do with the way that my company has implemented our customer billing in Stripe, but ProfitWell has some issues with complex billing arrangements.

Some of our customers are on invoiced plans and ProfitWell has flagged customers that have come to the end of their contracts as churned and when they renew as new customers.

It would be nice if there was a more robu Review collected by and hosted on G2.com.

Recommendations to others considering ProfitWell Metrics by Paddle:

It's a free service so it's pretty hard for things to go wrong so you might as well give it a try. Review collected by and hosted on G2.com.

What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you?

Using ProfitWell has given me insight into how our saas revenue is growing.

From this I have been able to double down on marketing channels and can make decisions on where to put my marketing efforts. Review collected by and hosted on G2.com.

Lilia T.
LT
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ProfitWell Metrics by Paddle?

Unbeatable value - I would have been happy to pay $10-20/month for this. The UI is super intuitive and easy to navigate. ALL top KPIs are covered - every type of MRR and churn, as well as LTV and my beloved ARPU. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

I used ProfitWell for over a year, but I ended up signing up for ChartMogul as well because they offer an option to track non-subscription revenue as well. So while ProfitWell is my daily go to, I feel I need a more comprehensive tool for accounting and a complete picture of my revenue metrics. Review collected by and hosted on G2.com.

What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you?

I am checking/tracking my MRR daily and check ARU once or twice a week. The goal setting is INVALUABLE - it's a great way to push a bit extra to beat the goal set every month. I am surprised at how effective the messaging is for productivity and growth mindset. Review collected by and hosted on G2.com.

Tim L.
TL
Chief Operating Officer + Head of Growth
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ProfitWell Metrics by Paddle?

Completely free access to great top-level reporting that I can rely on. And the Retain product gives valuable reporting insights on delinquent churn + has shown promising success with retention. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

The pure focus on MRR detracts from the ability to really track cash flow, which means it doesn't help so much with internal reporting (the money I will actually make month-to-month) Review collected by and hosted on G2.com.

What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you?

Great resource for tracking LTV, Churn, MRR and other useful unit economics, which has sped up my reporting time! Review collected by and hosted on G2.com.