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ChartMogul just does things right out of the box. It's clear that they've done their research to make sure metrics are calculated quickly and accurately, following industry best practices while allowing you to customize key variables.
We had a difficult use case, since we were migrating thousands of customers from Chargebee to Stripe Billing, and we needed a metrics solution that could keep us informed about the total MRR etc. even as customers were being unsubscribed in Chargebee and being recreated in Stripe. ChartMogul handled this complex scenario without a fuss. Their wonderful and detailed support helped guide us through the automation we needed to set up via their API to ensure a frictionless onboarding experience.
Any question we had was quickly answered with great attention to detail. Review collected by and hosted on G2.com.
We did have a small issue with how Chargebee is integrated (a link from their page for a customer to the relevant customer page in Chargebee) which we reported many months ago and still hasn't been fixed. Hopefully, this can be addressed soon, but given that we're moving away from Chargebee, it's not a high priority for us anymore. Review collected by and hosted on G2.com.
109 out of 110 Total Reviews for ChartMogul
Overall Review Sentiment for ChartMogul
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It's extremely easy to set up. We use Chargebee and Quickbooks. Everything flows perfectly and we get metrics that Fortune 500 companies would dream to have (and spend tons of money for). The best part is we can grow into a paid plan. It's our one-stop-shop for financial metrics. Amazing job to the team! Review collected by and hosted on G2.com.
I can't think of anything. There were some features that I did not know existed but that's part of the fun. Adding more reporting to the mobile app would be helpful as we are always on the go. Review collected by and hosted on G2.com.
Chart mogul has been a great way to get insights into our customer expansion, retention and churn. It's ability to display and create useful, clearly defined out of the box reports which can then be modified based upon segments and time has been an absolute lifesaver as we continue to grow and evolve our company. We have other systems that contain this data, but none provide me with such clear, accurate insight as ChartMogul. Review collected by and hosted on G2.com.
I wish that I could ask it to strike exceptions. Sometimes there's a customer account that paid inaccurately and ends up getting corrected in Chargebee, but because the revenue is less it looks like a downgrade or churn and there's nothing I can do about it. Review collected by and hosted on G2.com.
ChartMogul is an nice tool for monitoring our recurring revenue and subscriptions. Its analytics capabilities provide us with valuable insights into our subscriptions performance. I use it almost daily.
I appreciate ChartMogul's versatility in data analysis, offering a wide range of metrics and customizable reports. The ability to segment data and drill down into specifics helps us make informed decisions. Setting up ChartMogul was quick and straightforward, even with manual import which we use currently. I imagine integrating a payment provider like Stripe would enhance the experience even further. I find ChartMogul's pricing model to be fair and reasonable. The cost is based on our monthly recurring revenue, which aligns with our business growth. Review collected by and hosted on G2.com.
I can't think of any issues. The platform meets all our needs. Overall, ChartMogul is a top-notch solution for subscription and revenue analytics, and I highly recommend it. Review collected by and hosted on G2.com.
It generates all business and finance metrics regarding from a SaaS company directly and seamless.
The developer support is the best, everytime I had question, I was answered within a couple of hours Review collected by and hosted on G2.com.
Although its a solid infrastrucuture, the custom data source has a backend api endpoint strucuture.
For companies with larger datasets it would be easier to handle a custom data source having a data lake infrastrucuture Review collected by and hosted on G2.com.
The out of the box reporting and the ease of setup! Review collected by and hosted on G2.com.
Really, there isn't anything that I don't like about ChartMogul. There are some things I'd love to see but overall it's a great tool and gives us exactly what we need. Review collected by and hosted on G2.com.
Easy of use and preconfigured insights. Works right out of the box. Review collected by and hosted on G2.com.
Nothing to dislike. ChartMogul is great and works with our stack seamlessly. Review collected by and hosted on G2.com.
It's quite intuitive, it was easy to start using it without much training Review collected by and hosted on G2.com.
Sometimes Atlassian Marketplace transactions are mistakenly displayed as contractions/churn when the actual account MRR movement is positive, I need to do monthly manual checks to make sure we have accurate numbers. Review collected by and hosted on G2.com.
Helps me understand how my business is doing, at a glance, super easy to set up Review collected by and hosted on G2.com.
It doesn't update with things like HubSpot for better data analysis Review collected by and hosted on G2.com.
