Chargebee Reviews & Product Details - Page 3

Gute API und Zahlungs-Gateway Anbindung. Review collected by and hosted on G2.com.

Manche zugesagten Features aus dem Sales-Prozess sind lange im Beta-Feature Stadium oder kommen aus dem Feature-Request Status nicht heraus. Review collected by and hosted on G2.com.

Its easiness to get responses and guidance to fully customise one's experience. The fastest and most - actually useful - CS team I've met in a long time. Review collected by and hosted on G2.com.

It's hard-coded limits (very few) that force us to create work arounds. Like the incapacity of turning off a feature once enabled. Review collected by and hosted on G2.com.

The UI is mostly intuitive, which has made it easy when looking up customer details and plan information. Also, the API was relatively easy to set up and integrate with our API. Support has been very helpful with getting our account set up and configured. Also, they have been faily quick to respond to any support requests we've had after the inital setup. Review collected by and hosted on G2.com.

There are A LOT of options. This can be a good thing if you know the system really well, but when just getting started it's very overwhelming. The onboarding is alright, but could definitely use some improvements. Also, the way that plan are set up is a little confusing, but again it's just a steep learning curve. Review collected by and hosted on G2.com.

Chargebee has been a game-changer for our subscription management! The platform is incredibly user-friendly and has streamlined our billing processes, making it easier to manage subscriptions and payments. Their customer support is top-notch, always responsive and helpful. The integration options are vast, and the automated workflows have saved us so much time. Chargebee has definitely helped our business grow by allowing us to focus more on our customers and less on administrative tasks. Highly recommend it to any business looking to simplify their subscription management! Review collected by and hosted on G2.com.

Still we are unable to differentiate between renewals & new revenue if we get this option will most helpful for us to plan our projections Review collected by and hosted on G2.com.

The support team is very responsive, knowledgeable, and willing to dig into an issue to help resolve it Review collected by and hosted on G2.com.

Nothing that comes to mind here. Every aspect has been positive. Review collected by and hosted on G2.com.

Dashboards to track all information at once. Review collected by and hosted on G2.com.

Would like to have more owenrship over invoice status, for example I'd like to if the invoice would be sent automatically a bit later rather when just issued, so intermediate status would be great. Sometimes mistakes happen and we must inform client about wrong invoice, rather than correcting the mistake and only then client would receive the automatic invoice. To sum up- we need longer period between invoice issue and send to client. Review collected by and hosted on G2.com.

At KrispCall, we are impressed with the different Chargebee features. Automation has reduced manual errors, allowing our staff to focus on more strategic responsibilities.

Another significant advantage of the platform is its scalability, which allowed us at KrispCall to focus on growth without being restricted by the subscription management system. Review collected by and hosted on G2.com.

While Chargebee has been an excellent partner for us at KrispCall, we have identified a potential for improvement in their response time. Since the launch of their meeting booking system, we've noticed minor delays in their responses.

We are positive that Chargebee will continue to improve its processes to provide even quicker support, allowing our teams to collaborate effortlessly. Review collected by and hosted on G2.com.

I can track all my subscribers and payments, and I can integrate third party Crypto payments too! Review collected by and hosted on G2.com.

Sometimes our emails end up in a block list, don't know why. But they fix it with an email! Review collected by and hosted on G2.com.

Chargebee is easy to use for our entire team. We are able to manage subscriptions efficiently and effectively. Review collected by and hosted on G2.com.

There are certain limitations, but they are not necessarily a reflection of the Chargebee platform. Instead, they stem from the unique nature of our product. Review collected by and hosted on G2.com.

I enjoy all the options Chargebee gives you, like managing you client base, creating different subscription options with different currencies etc. For the most part it is a user friendly solution. I would say that majority of the features can be used pretty easily. Additionally Chargebee offers a wide knowledge base to help out and Customer Support is always available. Review collected by and hosted on G2.com.

Some features are not exactly as you would expect, so you might encounter some issues that will take some creativity/additional solutions on your side to implement them exactly as you need them. It is understandable tho since it is hard to include every feature exactly as your bussiness needs it. Review collected by and hosted on G2.com.