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CertifID Reviews & Product Details - Page 2

CertifID Overview

What is CertifID?

CertifID is a digital identity and device verification solution used by title companies, law firms, lenders, realtors, and home buyers and sellers to prevent wire fraud. In the United States, wire fraud is the most significant risk impacting the real estate industry. By validating the credentials of parties in a transaction and securely sharing bank details, CertifID provides peace of mind and up to $2 million in direct insurance coverage on every wire it protects. CertifID is integrated with the leading title production software systems and allows busy title and escrow operators to eliminate time-consuming, manual processes from their workflow. With tens of thousands of transfers and zero insurance claims, CertifID helps safeguard billions of dollars every month from fraud. Built by title company owners and wire fraud victims, CertifID is a purpose-built solution ready to take on the industry's biggest risk.

CertifID Details
Product Website
Languages Supported
English
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Seller Details
Seller
CertifID
Company Website
Year Founded
2017
HQ Location
Austin, US
Twitter
@CertifID
578 Twitter followers
LinkedIn® Page
www.linkedin.com
109 employees on LinkedIn®
Description

CertifID is a cybersecurity company that specializes in protecting real estate transactions from wire fraud. Their platform provides secure identity verification and fraud protection solutions, ensuring that sensitive information and funds are safeguarded during the closing process. With a focus on the real estate industry, CertifID aims to enhance trust and security for all parties involved in property transactions. For more information, visit their website at https://certifid.com.


Katie S.
KS
Overview Provided by:

Recent CertifID Reviews

ES
Elizabeth S.Small-Business (50 or fewer emp.)
5.0 out of 5
"CertifID security is worth every penny!"
We have a large team of people. Mistakes are bound to happen - you just hope none of them are ruinious. CertifID's system ensures we are protected...
TS
Taryn S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Product"
knowing wire fraud is very unlikely to happen using CertifID
Julia A.
JA
Julia A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use. Time saver. Peace of mind."
I have peace of mind that my payoffs and wire instructions are validated quickly online with CertifiD.
Security Badge
CertifID Security
Get security information from CertifID to help you buy the right software. View Security Information
CertifID security information includes:
SOC 2 (System and Organization Controls 2)

CertifID Media

CertifID Demo - Collect and Validate Bank Details
Securely collect bank details from your clients and their information is automatically returned to your dashboard.
CertifID Demo - Wire Fraud Protection
Easily and securely share your wiring information with your clients.
CertifID Demo - Real Time Dashboard
Quickly see all of your sent items on the dashboard screen.

Official Downloads

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Have you used CertifID before?
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119 CertifID Reviews

4.8 out of 5
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119 CertifID Reviews
4.8 out of 5
119 CertifID Reviews
4.8 out of 5

CertifID Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CertifIDQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
KC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CertifID?

It's super easy to use! Whether sending secure wire instructions or verifying wire instructions, it takes just a small amount of information to get that peace of mind. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

I honestly can't think of anything to dislike about CertifID. I personally have not run into any negatives or issues with the website or system in general. It's great! Review collected by and hosted on G2.com.

What problems is CertifID solving and how is that benefiting you?

It's making it easier and safer to send wire instructions to clients, as well as verify wire instructions provided on payoff statements. With increasing issues with fraud, it's just one more layer of security. Review collected by and hosted on G2.com.

AK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CertifID?

its easy to use and very helpful knowing my wire inst are being sent and secured. the payoff verification feature is nice knowing I am wiring to a non fraud acct. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

if anything could change I'd like to be able to send wire instructions and verify my payoffs thru an integration in my title software instead of having to go to the website. Review collected by and hosted on G2.com.

What problems is CertifID solving and how is that benefiting you?

fraud prevention for payoffs and sending wire instructions to buyer/sellers Review collected by and hosted on G2.com.

Response from Claudia Lee of CertifID

Thank you so much for sharing the feedback! CertifID is integrated with several leading title production software providers, including AIM+, Resware, RamQuest, and SoftPro. Please contact us at support@certifid.com if you'd like any help getting things set up.

Wesley R.
WR
Escrow Assistant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CertifID?

It's super easy to use and it keeps our clients safe. I've never had a client not able to safely receive wire instructions. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

Honestly, I can't think of anything. The only issue I ever had was a payoff verification. But I received a phone call from a CSR and they were able to help me. Review collected by and hosted on G2.com.

What problems is CertifID solving and how is that benefiting you?

It protects our clients by securely sending them our wire instructions. Review collected by and hosted on G2.com.

Response from Claudia Lee of CertifID

Thank you so much for sharing the feedback! Glad you are finding value in the product and support experience - they are the best in the biz!

RL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CertifID?

I like that i know it's secure. It's easy to use. and you can ceritfy payoffs!

Overall user friendly and helpful in may different aspects. I would definitley reccommend. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

There is not much i dislike about certified.

Like i said i know it's secure. It's easy to use. and you can ceritfy payoffs!

Overall user friendly and helpful in may different aspects. I would definitley reccommend. Review collected by and hosted on G2.com.

What problems is CertifID solving and how is that benefiting you?

It is securing our wire instructions which assures our clients are receiveing the correct information. Protecting against fraud and gives our customers peace of mind that they are getting the correct information to their bank. Review collected by and hosted on G2.com.

Response from Claudia Lee of CertifID

Thank you so much for sharing the feedback! Glad you are finding value in the product and experience!

Verified User in Real Estate
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CertifID?

CertifID is very handy to use to send out Wire Instructions to buyers and also helping us to check to make sure we received correct payoff instructions. The added Wire Fraud Protection helps our clients feel secure with sending their wires to us. It has been a great asset for us. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

The only thing I would say that I dislike about CertifID is the difficultly of using it for some clients. If they are not good with technology, it can be very difficult for them to use it. Review collected by and hosted on G2.com.

What problems is CertifID solving and how is that benefiting you?

CertifID helps us to be able to securely send Wire Instructions to our clients. It also helps our clients feel secure with sending us a wire since it comes with Wire Fraud Protection. Review collected by and hosted on G2.com.

Response from Claudia Lee of CertifID

Thank you so much for your feedback, and for leading the way with your clients to keep them safe!

Verified User in Real Estate
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CertifID?

CertifID is easy to implement. The price point is good. We love the payoff feature. But, the verification of seller wire instructions caught a fraudulent seller and saved us over $100K Review collected by and hosted on G2.com.

What do you dislike about CertifID?

Sometimes when we try to verify wire instructions with an individual they will fail due to a VPN issue - it would be nice if the fail told them that. Review collected by and hosted on G2.com.

What problems is CertifID solving and how is that benefiting you?

As a title company, we have out-of-state sellers - with no face-to-face contact, it can be difficult to verify that they are who they say they are. CertifID caught a fraudulent seller before funds went out, saving us over $100K Review collected by and hosted on G2.com.

Response from Claudia Lee of CertifID

Thank you so much for your feedback, and kudos to your team for the right processes and training to catch frauds like the one you shared here.

If it would be helpful, we can provide some consumer client-facing resources to help explain to them what to expect in a verification and tips like the VPN issue proactively. Just log in to the CertifID portal, click on the Menu and go to Key Resources. Thanks so much!

SE
E
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about CertifID?

Security when sending and receiving wiring instructions Review collected by and hosted on G2.com.

What do you dislike about CertifID?

I don't have any issues with this program Review collected by and hosted on G2.com.

What problems is CertifID solving and how is that benefiting you?

Securely sending and receiving wiring instructions. We have not had any problems since using this. Review collected by and hosted on G2.com.

Response from Katie Stewart of CertifID

Thanks, Susan for your feedback! We appreciate it!

EM
Office Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CertifID?

Payoff Assist was a game-changer. First in our area to utilize and second in our state. A time saver, for one, to verify new wire instructions, loan number, etc., took up to an hour per payoff. Now it only takes a few minutes to load information into CertifID Payoff Assist for verification. The bonus is getting the wire insured by CertifID! As Cyber Insurance Policy rates go up every year and cover less, utilizing CertifID has become more critical than ever to protect our clients' funds. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

I do not dislike anything about CertifID. It has been one of the best pieces of technology we are utilizing. Review collected by and hosted on G2.com.

What problems is CertifID solving and how is that benefiting you?

I do not have any issues with CertifID. However, would love it if CertifID would verify IDs. The ID. (ie Drivers License). Maybe soon? Review collected by and hosted on G2.com.

TB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CertifID?

Very user Friendly, easy to promote. It makes my job easier. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

I havent had any problems, anytime I need assiatnce customer service works with me. Review collected by and hosted on G2.com.

What problems is CertifID solving and how is that benefiting you?

It makes wiring very secure. Review collected by and hosted on G2.com.

ER
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CertifID?

I love the customer service team. and how easy it is to use this system. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

it doesn't have all of the banks listed. Review collected by and hosted on G2.com.

What problems is CertifID solving and how is that benefiting you?

Verifying payoffs and sending wiring instructions. Review collected by and hosted on G2.com.

Response from Claudia Lee of CertifID

Thank you so much for your review! We're glad you're finding value in the product, support, and ease of use.

If you'd like some tips & tricks on how to find the right bank in the dropdowns - we actually did a mini training on that in a recent customer webinar. Email us at marketing@certifid.com and we would be glad to send you a link. Thanks!