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Cerner CareTracker Reviews & Product Details

Jacob W.
JW
Surgical Technician
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cerner CareTracker?

Without any prior or official training, Cerner was a breeze to jump into. Simple things, such as looking up patient info is easy to do. Options and functions are clearly labeled and extremely to easy to find. Charting is simply and straight forward. Being able to have our different care plans saved greatly improves efficiency which in turn improves the care focus on the patient. The complaints I've heard from co-workers all stemmed from co-workers not taking the time to set up themselves up for success to begin with. Review collected by and hosted on G2.com.

What do you dislike about Cerner CareTracker?

The downside that I've encountered most frequently seems to be more of a bug. Occasionally, when searching for a patient, it will return with no patient found, even if everything is correct. Review collected by and hosted on G2.com.

Recommendations to others considering Cerner CareTracker:

Take your time and learn the ropes. Once the basics are learned, CareTracker is so easy to use. Review collected by and hosted on G2.com.

What problems is Cerner CareTracker solving and how is that benefiting you?

Problems that have been solved have been more complete documentation and ensuring that patient focus is optimized. Review collected by and hosted on G2.com.

Cerner CareTracker Overview

What is Cerner CareTracker?

CareTracker helps long-term care facilities reduce risk and increase reimbursement as well as manage required resident documentation.

Cerner CareTracker Details
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Product Description

CareTracker helps long-term care facilities reduce risk and increase reimbursement as well as manage required resident documentation.


Seller Details
Seller
Cerner
Year Founded
1979
HQ Location
Kansas City, MO
LinkedIn® Page
www.linkedin.com
15,295 employees on LinkedIn®
Ownership
VIE - Vienna Stock Exchange
Total Revenue (USD mm)
$5,505

Recent Cerner CareTracker Reviews

Calvin P.
CP
Calvin P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very user friendly, easy to use and learn"
Navigating between patient history of items like mood and symptoms
Kira D.
KD
Kira D.Small-Business (50 or fewer emp.)
4.0 out of 5
"Simple and Easy"
The calendar of the schedule has a nice layout. I like how it previews a patient's name, ID number, length of visit, and reason for the visit. I li...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"CareTracker the easy to use care coordinator"
The software and interface is so user friendly that the learning curve is basically non existent for anyone who has operated a smart phone. It has ...
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Cerner CareTracker Media

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24 out of 25 Total Reviews for Cerner CareTracker

3.8 out of 5
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Overall Review Sentiment for Cerner CareTrackerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Kira D.
KD
Communication Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Cerner CareTracker?

The calendar of the schedule has a nice layout. I like how it previews a patient's name, ID number, length of visit, and reason for the visit. I like how the entire history of the patient's appointments are listed in one place for an easy scroll through; it also lists who the provider is. Review collected by and hosted on G2.com.

What do you dislike about Cerner CareTracker?

Some simple features could be added to make the interface even more accessible. One of which is a simple button on the main page to skip to the next day; instead of the way it is now, you have to click a button to get to a calendar and then select the day or the "next day button". It also would be helpful if you could drag appointments to change dates/times. Review collected by and hosted on G2.com.

Recommendations to others considering Cerner CareTracker:

This is a solid system for appointment management and basic patient information. Review collected by and hosted on G2.com.

What problems is Cerner CareTracker solving and how is that benefiting you?

It helps me keep tabs on patients. It's one of the tools for me to stay organized when patients have met with me, future appointments, contact information, and more. Review collected by and hosted on G2.com.

Calvin P.
CP
Clinical Pharmacy Coordinator
Hospital & Health Care
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cerner CareTracker?

Navigating between patient history of items like mood and symptoms Review collected by and hosted on G2.com.

What do you dislike about Cerner CareTracker?

Nothing concerning, perhaps more ability to customize layout? Review collected by and hosted on G2.com.

What problems is Cerner CareTracker solving and how is that benefiting you?

Collecting patient data and ongoing monitoring of patients Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cerner CareTracker?

The software and interface is so user friendly that the learning curve is basically non existent for anyone who has operated a smart phone. It has all the needed functionality without being clunky. Review collected by and hosted on G2.com.

What do you dislike about Cerner CareTracker?

The software does not integrate with iOS. This is by far the largest drawback. Do not purchase this software if your facility is already set up with Apple products. Also, I could see the system being annoying for very large facilities. It is great for smaller bed facilities but may be too cumbersome for large bed practices. Review collected by and hosted on G2.com.

What problems is Cerner CareTracker solving and how is that benefiting you?

Better documentation of resident care to do ease of point of care entry. Charting is more detailed and better organized. Nurses and care staff have more time to provide detailed notes because the software is easy to navigate and smooth. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Cerner CareTracker?

Caretracker allows us to track program specifics for those we serve in an easy manner. By using touch screens and building intuitive question frameworks staff can easily document services provided. Review collected by and hosted on G2.com.

What do you dislike about Cerner CareTracker?

They aren't keeping up with technology. The kiosk app will only run with IE and no other browser. Why in this day and age is it not browser agnostic. It severely limits where we can utilize the program. Review collected by and hosted on G2.com.

Recommendations to others considering Cerner CareTracker:

Make sure it's a good fit. There are some limitations but mostly in the front end where staff need to use it. Reporting capabilities for the front end users has limitations as well. So if staff need to query any information at a kiosk type setup, don't count on that. Review collected by and hosted on G2.com.

What problems is Cerner CareTracker solving and how is that benefiting you?

We track all service documentation for those we serve in our industry. It has allowed us to completely eliminate paper documentation. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cerner CareTracker?

I think Cerner is beneficial to every party involved within the senior housing industry. From the primary caretakers, the management team, and most importantly - the patients. This software helps connect everyone and keep everyone on the same page. The transparency amongst the groups is what makes this software so valuable. Review collected by and hosted on G2.com.

What do you dislike about Cerner CareTracker?

There wasn't much to dislike from the actual usage of the software. The software capabilities were very solid, however, I thought the interface could have used some improvement. I didn't feel it was very user friendly, and at times I had colleagues that were not sure how to do certain things. I think that in an industry where there are "elderly" people (including the people who are using the software), it should be easier to use itself. Review collected by and hosted on G2.com.

What problems is Cerner CareTracker solving and how is that benefiting you?

We're solving communication issues mostly amongst people who are in our business. Now everyone is on the same page and it's easier to engage and act more efficiently because of it. The results have been tremendous. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cerner CareTracker?

I liked how everything was connected. It's helpful to be able to enter health info from patient charts, add appointments on the schedule and also use the information to generate reports for management. I also liked how the appointment will show on both the Clinician and the patient's schedule. Review collected by and hosted on G2.com.

What do you dislike about Cerner CareTracker?

Sometimes an appointment can be hiding if you don't have all the right criteria selected. It's nice to be able to filter appointments based on selected criteria, but annoying if an appointment is hiding on the books simply b/c it's at a different hospital/office. Not a major problem and easily fixed, but might be better if selected criteria was highlighted (and unselected appointments lightened) instead of making the rest of the week disappear. Review collected by and hosted on G2.com.

What problems is Cerner CareTracker solving and how is that benefiting you?

Cerner solves the problem of reporting to different agencies (or internal management) that do auditing. It makes it easy to see if patients are actually lowering their blood sugar levels or losing weight as a result of taking classes- each status marker of health, such as blood sugar, cholesterol numbers, and cardiovascular events, can be statistically tracked. For example, with the click of a button, I could easily see that all patients under age 30 with type 2 diabetes were severely obese at 250 lbs or heavier. Not even one young patient with type 2 was at a healthy weight. I also could easily see the severity of co-morbidity of diseases for all diabetes patients, most of whom were on multiple medications, not only for diabetes. These types of statistics are useful in finding better ways to assist patients and prevent disease epidemics, such as diabetes and heart disease. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cerner CareTracker?

Ease of use. Easy to navigate. Helpful in healthcare Review collected by and hosted on G2.com.

What do you dislike about Cerner CareTracker?

There is nothing that I dislike about this program Review collected by and hosted on G2.com.

What problems is Cerner CareTracker solving and how is that benefiting you?

Use to track patient care in facility Review collected by and hosted on G2.com.

Lisa Goodrich H.
LH
Commercial and VA A/R specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cerner CareTracker?

I have 10+ year experience with this software and recommend it highly for healthcare providers. Very user-friendly and easy to learn and use. The Reports database is used daily! Review collected by and hosted on G2.com.

What do you dislike about Cerner CareTracker?

Some hang-ups with server issues at work but otherwise no dislikes, Review collected by and hosted on G2.com.

What problems is Cerner CareTracker solving and how is that benefiting you?

Admission and discharge problems have been resolved quickly and tracking usage is easy. Employees in my company rely on Cerner so benefits are the best! Review collected by and hosted on G2.com.

RK
Employee
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cerner CareTracker?

We were using this tool for a patient population made up of seniors. It was very user friendly and easy for this population to use. It allowed healthcare practitioners to quickly and easily monitor the health of their patients and thus, tailor their healthcare to better meet the needs of their patients. Review collected by and hosted on G2.com.

What do you dislike about Cerner CareTracker?

Although the program uses pictures to ascertain how patients are doing, patients noted that they felt the graphics to be overly simplistic and a bit childish at times. It was difficult for some patients to type out additional issues they were having with their health that didn't fit into a category of the software. Review collected by and hosted on G2.com.

Recommendations to others considering Cerner CareTracker:

Although this is an easy tool for patients to use, do not make the assumption that patients will know how to use it correctly. It is a good idea to educate them on how to best use this tool so that it is helpful to the healthcare team. Review collected by and hosted on G2.com.

What problems is Cerner CareTracker solving and how is that benefiting you?

At a longterm care facility, there are several patients and few healthcare professionals. This makes it difficult for healthcare staff to keep on top of the healthcare issues of the patients. We were using this tool as a means of tracking pertinent issues for patients and as a way to assist healthcare practitioners in alerting them which healthcare concerns they should follow up on with patients. Review collected by and hosted on G2.com.

Donna D.
DD
Medical Assistant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cerner CareTracker?

Efficiency of use and easily accessible. Review collected by and hosted on G2.com.

What do you dislike about Cerner CareTracker?

I disliked at first having to learn all the ins and outs of using Cerner Review collected by and hosted on G2.com.

What problems is Cerner CareTracker solving and how is that benefiting you?

I used Cerner as part of medical care documentation. Medications, triage, vitals and medical history. Review collected by and hosted on G2.com.