As a brand in luxury, we have very high standards for our online user experience. The “true” headless nature of Centra has allowed us to meet these expectations. The platform has provided us the freedom and flexibility to build a front end with next to no limitations. Review collected by and hosted on G2.com.
Getting up and running with Centra requires a slight degree of technical know-how. The true price of flexibility is that the entire site has to be built from scratch. In other words, project lead time and setup are usually more costly compared to (e.g.) Shopify if using a pre-built theme. Another thing that we had hoped for was that Centra’s GraphQL API would have been more mature and well-documented when initiating the project - this means that we had to go with a SOAP integration for now, that probably would have to be replaced at a later time. Review collected by and hosted on G2.com.
68 out of 69 Total Reviews for Centra
Overall Review Sentiment for Centra
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A lot of things may not be where I'm expecting them to be, but if I need my website to be able to do something, I'm confident I can use Centra to make it happen. Review collected by and hosted on G2.com.
In some ways, Centra is very well laid-out. In other ways, Centra can feel "clunky" and un-intuitive to use. One primary example of this is the Vouchers area. Some kind of grouping would be great. i.e. When I create 2,000 codes for an organization, it would be nice to be able to add those codes to a group or collapse them into a single line item. This would make it a lot easier to still have access to my prior codes (which I use for cloning).
Another thing in Vouchers -- the current process for selecting products which are eligible for vouchers could be described as a process of inclusion, product by product. In other words - the products have to be "added" to the voucher one at a time in order to be eligible.
Would it be possible to have products be able to be added to a voucher by CATEGORY, rather than individual product? This would save a lot of time. Review collected by and hosted on G2.com.
Easy integrations and plugins to most relevant third parties which makes the system scalable suiting your business needs.
Flexible and dynamic API for BI reports. Review collected by and hosted on G2.com.
Even if you can use Centra as a one-stop-shop tool I would recommend to scale faster using some of their recommended third party integrations. Listen to their recommendations of what suits best for your business setup and needs to find the right match. Trying to integrate other tools might be time consuming and costly. Review collected by and hosted on G2.com.
Their agile point of view in adjusting the environment based on the customer's needs.
The customer support is 11/10.
Really straight forward and easy to use in both back end and front end.
The number of integrations in place were a big selling point for us and helped us reach our live setup in just a short number of days! Review collected by and hosted on G2.com.
For a smaller brand like somestimes a limited view of the backend could make the workflow even more streamlined. That said, our goal is to grow and would probably de-activate that kind of function in short. Review collected by and hosted on G2.com.
Our customers love using Centra's platform because it offers a user-friendly interface, great flexibility, and excellent support.
Also, we really like that Centra’s stellar support team makes things that should be rather technical very simple. Review collected by and hosted on G2.com.
At WakeupData we haven’t encountered any problems or complaints about Centra. On the contrary, our customers prefer using it instead of other platforms. Review collected by and hosted on G2.com.
Backend logic and administrative easiness to keep everything up to date. Onboarding process was made very understandable and we had support on every step on the way. Review collected by and hosted on G2.com.
Would like to have a bit more freedom to customize our B2B virtual showroom appearance. Review collected by and hosted on G2.com.
The best thing about centra is that it is very easy to use and has a great user interface. The customer support is also great and the support team is very helpful. Review collected by and hosted on G2.com.
I have not found any problems or any issues while using Centra. It is working great for me and for my customers. Review collected by and hosted on G2.com.
That it's clear and easy to use. You can understand what to do by just exploring it yourself. Review collected by and hosted on G2.com.
There is many steps and places to change things, and it feels like a lot of things could be simplefied. Review collected by and hosted on G2.com.
The flexibility within the system and easiness to use. You can be up and running within weeks. Review collected by and hosted on G2.com.
As always, with composable architecture, its sometimes hard to know where to populate the data. Review collected by and hosted on G2.com.
