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33 Celo Reviews

4.6 out of 5
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33 Celo Reviews
4.6 out of 5
33 Celo Reviews
4.6 out of 5

Celo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CeloQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AT
Obstetrics & Gynaecology Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Celo?

Celo is a great app. It's easy to use, and it has unified comms within our department.

Prior to Celo communications were happening across a variety of tech solutions, which caused messages to be missed and exposed us to risk regarding patient data.

With Celo, we can be confident that patient data is protected. It's a convenient and secure way to send and receive photos, including photos of documents. Review collected by and hosted on G2.com.

What do you dislike about Celo?

Honestly, nothing comes to mind. I have given feedback to the Celo team directly and they have always taken things on board. Review collected by and hosted on G2.com.

Response from Steve Vlok of Celo

Thank you for your feedback Aggie! It's great to know you and your team are finding so much value in the Celo platform!

Please feel free to reach out at any time if there is anything else you'd like to see added to the Celo app!

See how Celo improved
BY
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Celo?

Safe secure messaging. Easy user interface. Great App Review collected by and hosted on G2.com.

What do you dislike about Celo?

This app has no major downsides. It is much better than anything else on the market Review collected by and hosted on G2.com.

David M.
DM
HR Operations Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Celo?

The thing I love most about switching to Celo is that I don’t need to spend a lot of time training new users. Once the app is installed on their phones, even tech-averse users have an easy time navigating and using the app right away. It’s a simple yet powerful tool that has delivered on its promises. Review collected by and hosted on G2.com.

What do you dislike about Celo?

Nothing to complain about. I’ve had a very easy time working with Celo whenever I had a question or wanted to provide a feature request. The team at Celo is easy to reach and transparent about what improvements and feature enhancements they are working on. Review collected by and hosted on G2.com.

Response from Steve Vlok of Celo

Thank you for your great feedback, David!

TL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Celo?

I can look up past message easy to navigate the app and Computer Review collected by and hosted on G2.com.

What do you dislike about Celo?

nothing yet! its the best hippa health app we've ever used Review collected by and hosted on G2.com.

Response from Steve Vlok of Celo

Thanks for your positive feedback Tanya!

TW
CEO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Celo?

Reinforces a team-based care approach. Prompt communication channel which is more likely to be responded to quickly; ability to apply protocols for response to ensure response outcome occurs. Secure / encrypted.

Price model reflecting a team based approach Review collected by and hosted on G2.com.

What do you dislike about Celo?

Functionality to lift utility and usage is limited - needing:

e/g/ missing

- to provide further info or context around the patient interaction vs jumping into another system i.e. Incl of notes / summary other info sourced from the PMS.

- Virtual - an ability to do a video consult Review collected by and hosted on G2.com.

GD
Advanced Practitioner Respiratory Physiotherapist
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Celo?

The ability to make group messages.

The security of the secure platform.

That it locks out but has face recognition. Review collected by and hosted on G2.com.

What do you dislike about Celo?

It's a bit clunky when trying to find people and then message them.

I don't like you can't react to messages like on Facebook messenger.

Sometimes it would also be useful to have a call function if possible. Review collected by and hosted on G2.com.

Response from Steve Vlok of Celo

Hi Georgia, Thank you for your valuable feedback! We're always striving to improve the Celo platform - so it's great to get this insight!

For initiating messages, you may find this help center article useful:

https://support.celohealth.com/hc/en-us/articles/360052550553-Send-a-message-to-a-contact

We're also planning on releasing a reactions and calling feature in the new year!

Please keep the suggestions coming, it helps us build an even better product!

Thanks!

Steve and the Celo Team

See how Celo improved
Charles J.
CJ
Doctor
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Celo?

Safe, secure, and compartmentalises my clinical and personal text/images/data. The development team is responsive to feedback and suggestions. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Celo?

As a package that continues to develop, there have been great strides in improving the UI and experience. It is still a work in progress to be as smooth as other native messaging software, like iMessage, or WhatsApp. I have already seen many improvements in its interface over the time I have been a Celo user. Review collected by and hosted on G2.com.

Christina D.
CD
Board Certified Behavior Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Celo?

CELO helps minimize the number of emails asking quick, easy-to-answer questions. It is very user-friendly, and the group feature has been pivotal in communicating quickly with my entire team. Review collected by and hosted on G2.com.

What do you dislike about Celo?

There are more features on the online version of the app, which is not available on safari currently. If all features could be utilized on the mobile app that would be fantastic. Review collected by and hosted on G2.com.

DS
Urological Surgeon
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Celo?

The stability of the app and how everything just works as you'd expect it all the time. I also really appreciate the security and nice quality of life features that make the app a pleasure to use. Review collected by and hosted on G2.com.

What do you dislike about Celo?

The fact that the media sharing capabilities are lacking compared to some of the other health care messaging apps I have used in the past. I would like the ability to attach GIFS in the chat and have them play automatically. Review collected by and hosted on G2.com.

AS
clinical director general medical department
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Celo?

i find it easy to use for taking photos of patients rashes on the round Review collected by and hosted on G2.com.

What do you dislike about Celo?

i dont find it intuitive to message people easily or create groups, like i can with whats app Review collected by and hosted on G2.com.

Response from Steve Vlok of Celo

Hi Anthony, Thanks for your feedback! Creating groups on Celo is actually just like WhatsApp - here is a helpful guide that will show you how:

https://support.celohealth.com/hc/en-us/articles/360053072153-How-to-create-a-chat-group-or-case#create-a-group-or-case-0-2

If you're still having trouble please email us on support@celohealth.com and we'll be sure to help!

Thanks!

See how Celo improved