Celo
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Celo
By Celo Health
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4.6 out of 5 stars
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Celo Reviews & Product Details

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Ross R.
RR
Surgeon
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Celo?

Extremely secure and maintains privacy for my patients

Having a directory of members is very helpful

Highly reliable and stable platform which is important Review collected by and hosted on G2.com.

What do you dislike about Celo?

Rapid staff turnover in some situations means that new staff need to be encouraged to join

A process to encourage them is helpful Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

Keeping my team members connected in a secure , reliable and private manner

This means we can communicate freely and share images without breaching privacy Review collected by and hosted on G2.com.

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Celo Overview

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What is Celo?

Celo is the secure collaboration platform designed for healthcare teams. With our HIPAA-compliant app, care teams can communicate easily and securely, improving patient care and operational efficiency. Whether on iOS, Android, or Web, Celo serves as your centralized hub for team collaboration. Key features include: - Secure Messaging: Encrypts messages to protect patient information. - Care Coordination: Facilitates streamlined communication among care team members. - Team Collaboration Tools: Enables file sharing, task assignment, and real-time updates. - Integration Capabilities: Integrates with existing healthcare systems for enhanced workflow. - Mobile Accessibility: Accessible anytime, anywhere via mobile devices. - Audit Trails: Maintains detailed logs for compliance and accountability. - Customizable Alerts: Notifies team members promptly of critical updates. Celo goes beyond standard communication tools by ensuring compliance with rigorous standards like HIPAA, HITECH ACT, GDPR, and more. With ISO27001 certified data centers and SOC2 certified Microsoft Azure Cloud infrastructure, Celo guarantees the highest levels of data security and regulatory compliance. Connect with your team better with Celo, where secure communication meets seamless collaboration.

Celo Details
Product Website
Discussions
Languages Supported
English
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Product Description

The Free and Secure Messenger App for healthcare teams. Celo's secure app makes it easy for teams to communicate, enabling compliant and efficient messaging for better patient care. Available on iOS, Android & Web. Our accreditations and compliance standards include HIPAA, HITECH ACT, GDPR, Cyber Essentials, UK G-Cloud 12 Certified Provider, ICO Registration, NHS DSP Toolkit & Information Governance, ORCHA review, ISO27001 Certified Data Centre, SOC2 Certified MS Azure Cloud and many more.

How do you position yourself against your competitors?

Celo stands out as the most user-friendly and intuitive platform for healthcare teams, offering an interface similar to popular consumer messaging apps. This familiarity ensures rapid adoption and minimal training, empowering teams to communicate effortlessly.

Unlike competitors, Celo is not only user-friendly but also the most cost-effective option in the market. Our platform combines robust features like secure messaging, care coordination tools, and seamless integration capabilities at a competitive price point. This affordability, coupled with our adherence to stringent compliance standards such as HIPAA, GDPR, and ISO27001, makes Celo the preferred choice for healthcare organizations seeking efficient and secure collaboration.

Seller Details
Seller
Celo Health
Company Website
Year Founded
2016
HQ Location
Seattle, US
Twitter
@celohealth
224 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
Description

Celo is a HIPAA-compliant messaging tool designed to boost collaboration in healthcare teams. Celo's secure app makes it easy for teams to communicate, enabling compliant and efficient messaging for better patient care. Available on iOS, Android & Web.Our accreditations and compliance standards include HIPAA, HITECH ACT, GDPR, Cyber Essentials, UK G-Cloud 1
Certified Provider, ICO Registration, NHS DSP Toolkit & Information Governance, ORCHA review, ISO
7001 Certified Data Centre, SOC
Certified MS Azure Cloud and many more.

JC
Overview Provided by:
Jack Clough
Head of Growth

Recent Celo Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Best app for a team work"
Celo is very user friendly app, it's make works easy for a team, very recommended who runs a team
Read more
TS
Toukeer S.Enterprise (> 1000 emp.)
5.0 out of 5
"Very good app"
Secure and very easy to use for work purpose.
Read more
Harry D.
HD
Harry D.Small-Business (50 or fewer emp.)
5.0 out of 5
"This has been the best HIPAA compliant app we have used."
The team loves that you can make seperate groups and give them titles. We use this to separate work flow so the messaging doesn't go out to peopl...
Read more

Celo Pricing

FREE
Free
GROWTH
$49.00
Per Month
BUSINESS
$99.00
Per Month
BUSINESS PRO
$199.00
Per Month
See all 5 Celo pricing levels
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Celo Media

Celo Demo - Collaboration made simple
An easy to use, instantly familiar experience. Chat one on one, or in a group. Safely share confidential patient information or simply coordinate plans for lunch.
Celo Demo - Healthcare Features
Explore all of Celo's healthcare-specific features including: Secure Library, Patient Cases, Admin Panel, Role-Based Messaging, and more.
Celo Demo - Available on iOS, Android, and Web
Stay connected across all devices. Communicate instantly using the Celo platform across mobile and desktop.
Celo Demo - Video & Voice Calling
Enhance your communication through Celo's secure video and voice calls. Connect to an individual or group call effortlessly.
Celo Demo - External Chat
Securely message your patients or external stakeholders outside Celo. No app download required.
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32 out of 33 Total Reviews for Celo

4.6 out of 5
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32 out of 33 Total Reviews for Celo
4.6 out of 5
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32 out of 33 Total Reviews for Celo
4.6 out of 5
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Celo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CeloQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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TS
Admin nhs
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Celo?

Secure and very easy to use for work purpose. Review collected by and hosted on G2.com.

What do you dislike about Celo?

I really like everything about celo. Very easy app to use Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

Safer to use for work Review collected by and hosted on G2.com.

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Response from Remy Church of Celo
Editedit

Hi Toukeer,

We're thrilled you find Celo to be a secure and easy-to-use platform for your work needs. Your positive feedback means a lot to our team!

Thank you,

The Celo Team

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Jinhee J.
JJ
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Celo?

Celo is intuitive and user-friendly, facilitating seamless communication and collaboration among medical professionals across various specialties and disciplines. Features such as group chats and message recall/deletion further enhance productivity and convenience while maintaining security standards. Review collected by and hosted on G2.com.

What do you dislike about Celo?

Integration Challenges: While Celo may offer seamless communication within its platform, integration with existing electronic Medical Record (EMR) systems could pose challenges. However, the download photos and documents from Celo and upload it to our EMR is not too complicated. Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

Mobility and flexibility. Celo helps all staff by offering mobile compatibility, allowing users to access it from their smartphones and tablets. Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Celo?

Celo is very user friendly app, it's make works easy for a team, very recommended who runs a team Review collected by and hosted on G2.com.

What do you dislike about Celo?

I believe can improve the app's looks fir the app Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

It's make communication easy for team Review collected by and hosted on G2.com.

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Janieka D.
JD
Registered Nurse
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Celo?

What I like about using Celo is how easy it is to communicate with allied health professionals within the facility.

Communicating with the GP and Pharmacy has never been easier. I highly reccommend this to other facilities if I ever got the chance to give my feedback with them.

It is also very user friendly which anyone can easily learn. Review collected by and hosted on G2.com.

What do you dislike about Celo?

Nothing that i have encountered so far using it Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

Communication delay between the nurses and the providers. Review collected by and hosted on G2.com.

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Harry D.
HD
Administrator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Celo?

The team loves that you can make seperate groups and give them titles.

We use this to separate work flow so the messaging doesn't go out to people who don't need to see it. Review collected by and hosted on G2.com.

What do you dislike about Celo?

On some staff's app there is an unread message icon that will not go away even after you have read everything. Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

It keeps our patient data and communication between medical directors and staff safe and private. Review collected by and hosted on G2.com.

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Response from Remy Church of Celo
Editedit

Hi Harry,

Thank you for your review! We're glad to hear Celo is the best HIPAA-compliant app you've used and that the group feature is streamlining your workflows.

Best,

The Celo Team

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Tiarra W.
TW
Registered Nurse
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Celo?

The ability to connect with coworkers and use it as a tool of communication Review collected by and hosted on G2.com.

What do you dislike about Celo?

That someone is able to know if I read their messages Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

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Response from Remy Church of Celo
Editedit

Hi Tiarra,

Thank you for your feedback! We're delighted to hear that you find Celo convenient for communicating with your coworkers.

We appreciate your input on message read receipts and will definitely consider this for future updates.

Best,

The Celo Team

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Admin Approval Link
Michael Z.
MZ
Owner: Homewatch CareGivers of San Antonio North
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Celo?

Celo is an intuitive and user friendly platform. Admin and users both are able to familiarize themselves with the features and quickly integrate the different functions for needed applicatons. Review collected by and hosted on G2.com.

What do you dislike about Celo?

The search function can be a little more robust for finding older or buried conversations. That is probably the only part of the application that is not as intuitive as the rest. Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

Celo allows us to communicate securely in different groups, eliminate group texts on SMS, securely send documents/PII/pictures, and maintain a record of conversations for incidents on site. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Celo?

Very similar to WhatsApp with some added features that we appreciate as a Home Health agency. HIPAA compliance means we can share more about our patients, safely. Easy to use, easy to integrate, super customer service! Review collected by and hosted on G2.com.

What do you dislike about Celo?

Not free, but reasonably priced. Can't "thumb's up" a message. Cannot delete pictures. Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

Secure messaging with options to have each patient in a seperate group, able to download the chat thread into our EMR. This app allows our health care team to stay in touch in real time, without having to login to a program to check messages. Review collected by and hosted on G2.com.

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WD
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Celo?

Simple, easy to use and good support during the implementation Review collected by and hosted on G2.com.

What do you dislike about Celo?

Need to improve the features including multi party video communication Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

Previously we used Whatsapp for clinical communication. As Whatsap doens't comply with HIPAA, so Celo solve our problem Review collected by and hosted on G2.com.

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Bryan C.
BC
CEO Adminstrator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Celo?

Great solution that works similarly to WhatsApp. You are able to have group chats with separate departments on your phone or desktop. This solution allows you to share media files, documents and texts with anyone who can access patient files. Review collected by and hosted on G2.com.

What do you dislike about Celo?

The software keeps improving, and several functions work exceptionally well. There's only one minor issue they are already in the process of correcting.

1. No master search (Global search). You have to go into each conversation to find a specific piece of information or name.

Overall, this is a great product with excellent customer service. Their team is friendly and accommodating.

The CEO has personally spoken to me, and he is passionate about this system along with his team,

Any hospitals, Home health agencies, and medical facilities would gain increased trust and assurance using this system daily.

10/10 Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

Global Search and read receipts Review collected by and hosted on G2.com.

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