CDR Call Reporting for Cisco
Editedit
CDR Call Reporting for Cisco
By Variphy
Show rating breakdown
4.9 out of 5 stars
See all 45 CDR Call Reporting for Cisco reviews
Save to My Lists
Claimed
Claimed
This profile has been claimed by CDR Call Reporting for Cisco, but it has limited features.
Do you work at CDR Call Reporting for Cisco? Upgrade your plan to update branding and connect with profile visitors!

Top Rated CDR Call Reporting for Cisco Alternatives

1E A TeamViewer Company
(43)
4.4 out of 5
Visit WebsiteNew Tab
SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Nexthink
(293)
4.6 out of 5
MightyCall
(252)
4.5 out of 5
See all CDR Call Reporting for Cisco Alternatives

CDR Call Reporting for Cisco Reviews & Product Details - Page 5

Editadmin

CDR Call Reporting for Cisco Overview

Editedit
What is CDR Call Reporting for Cisco?

Variphy is the preferred analytics and management platform for Cisco Collaboration. Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you. Discover what’s possible with Variphy: - Dashboards, UCCX Wallboards, & Widgets - CUCM CDR Reporting & Call Analytics - UCCX Reporting & Analytics - Cisco CUBE CDR Reporting - Variphy Cloud - Remote Phone Control, Macros, & Broadcast - Change Management & As-Built Reporting - DN & DID Inventory Management - Ninja Enhanced Consulting Services

CDR Call Reporting for Cisco Details
Discussions
CDR Call Reporting for Cisco Community
Languages Supported
English
Show LessShow More
Product Description

Whether you're planning a green field deployment, managing mature CUCM installations, or ready to upgrade your existing Cisco CDR Reporting product, Variphy Call Analytics delivers real value and will be easy to trial and deploy.

Seller Details
Seller
Variphy
Year Founded
2004
HQ Location
Lafayette, CA
Twitter
@Variphy
169 Twitter followers
LinkedIn® Page
www.linkedin.com
48 employees on LinkedIn®
Phil C.
PC
Overview Provided by:
Phil Corbin

Recent CDR Call Reporting for Cisco Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Setting up reports is very easy and flexible"
Working with the specialist from G2 was amazing. Once we talked through what I was looking for, creating the report for WHAT I NEEDED was done ver...
Read more
Corey L.
CL
Corey L.Enterprise (> 1000 emp.)
5.0 out of 5
"7 year Variphy Administrator"
We have been using Variphy for seven years and as our needs for additional reporting, as-builts, dashboards, and wallboards grew, so did their feat...
Read more
JS
James S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Informative data that our organization values in regards to staffing, performance and training."
Quick access to the in depth data neccesary for day to day information regarding our call center.
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

CDR Call Reporting for Cisco Media

CDR Call Reporting for Cisco Demo - Cisco CDR & UCCX Reporting & Analytics
Variphy is the preferred analytics platform for Cisco Collaboration.
CDR Call Reporting for Cisco Demo - Cisco UCCX Wallboards
Variphy's Cisco Unified Contact Center Express (UCCX) statistics are delivered in real-time to every screen needed within a single dashboard. Easily configure Wallboard Widgets on the fly for Agent State and multiple CSQ statistics on one screen.
CDR Call Reporting for Cisco Demo - Cisco CUBE CDR Reporting
Much like CUCM CDR Reporting and UCCX Call Analytics, Variphy’s CUBE CDR reporting and Dashboard Widgets allow you to search, analyze, and report upon your CUBE call activity.
CDR Call Reporting for Cisco Demo - Dashboards & Widgets
See, share, and understand your CUCM, UCCX, & CUBE data. Display your data how you want it. Easily build and share Dashboards that detail and visualize your key performance across CUCM, UCCX, and CUBE.
CDR Call Reporting for Cisco Demo - UCCX Agent & CSQ Widgets
- Provide easy web-based Dashboards to Administrators, Supervisors, and Agents. - Real-Time Agent state, activity, & performance (Cisco Finesse required) Widgets include standard and custom reason codes. - Select statistics for 1 or multiple Contact Service Queues (CSQ) and threshold-based ...
Answer a few questions to help the CDR Call Reporting for Cisco community
Have you used CDR Call Reporting for Cisco before?
Yes

45 CDR Call Reporting for Cisco Reviews

4.9 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
45 CDR Call Reporting for Cisco Reviews
4.9 out of 5
  • Sort By:
    G2 Sort
45 CDR Call Reporting for Cisco Reviews
4.9 out of 5
  • Sort By:
    G2 Sort

Overall Review Sentiment for CDR Call Reporting for CiscoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Verified User in Consumer Services
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CDR Call Reporting for Cisco?

I cannot say enough good things about the Variphy Insight application and the support team. I use the analytics and number management daily in my role as a voice engineer Review collected by and hosted on G2.com.

What do you dislike about CDR Call Reporting for Cisco?

There really isn't anything that I dislike. Every new version of Variphy has been better than the last. Review collected by and hosted on G2.com.

What problems is CDR Call Reporting for Cisco solving and how is that benefiting you?

Variphy makes CDR analysis so much easier. I can easily troubleshoot issues using the call history tool and view the exact call path, which codec and gateway was used and I can see each leg of the call using the cradle to grave option. It has everything I need. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Eran J.
EJ
System Administrator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CDR Call Reporting for Cisco?

Accurate Tech support with going beyond what is asked for, Dre was awesome, he knows his stuff! Review collected by and hosted on G2.com.

What do you dislike about CDR Call Reporting for Cisco?

None, there was nothing disliked or problematic. Review collected by and hosted on G2.com.

What problems is CDR Call Reporting for Cisco solving and how is that benefiting you?

SNMPv3 troubleshooting Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Kevin H.
KH
IT Telecom Engineer II
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CDR Call Reporting for Cisco?

Great reporting results and ease of set up. Review collected by and hosted on G2.com.

What do you dislike about CDR Call Reporting for Cisco?

There wasn't much to dislike. The support and set up were pretty easy. Review collected by and hosted on G2.com.

What problems is CDR Call Reporting for Cisco solving and how is that benefiting you?

Monitoring prior to get ahead of the customer complaining about outages. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Higher Education
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about CDR Call Reporting for Cisco?

Variphy is VERY easy to use...once you have reports set up. I do not come from a very extensive Cisco background, especially with phones, but Variphy is pretty easy to pick up. Setting up reports? A little tricky; there are a LOT of ways to do it, alot of filtering that could be set up, but the vendor was very thorough and actually set up some basic ones for us and recommended to copy and build reports from the ones he made for us. Review collected by and hosted on G2.com.

What do you dislike about CDR Call Reporting for Cisco?

As I mentioned previously, there are just SO many options for filtering, grouping, etc. I do wish it was very simple and to the point, but CDR dumps do have a lot of information and it has come in handy to have that extra filtering for certain reports. Review collected by and hosted on G2.com.

What problems is CDR Call Reporting for Cisco solving and how is that benefiting you?

NO MORE TAKING HOURS FOR A SINGLE REPORT. I had to run a report on a phone for a log that was 2 weeks and it took me 2.5 hours to go through all the dumps and make the data "pretty" for the end user. NO MORE WITH VARIPHY. We also have set up 911 calls so we know who's been our biggest offender! Data doesn't lie. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CDR Call Reporting for Cisco?

Records are easy to read, you don't have to be a logs ninja to know incoming or outgoing meetings Review collected by and hosted on G2.com.

What do you dislike about CDR Call Reporting for Cisco?

Lack to Macro's support.

Phone remote control sometimes doesn't work Review collected by and hosted on G2.com.

Recommendations to others considering CDR Call Reporting for Cisco:

Create your own custom scripts.

Billing can be a ease

Support of different filters, such as (Device Pool, Route Partitions, time of day calling etc. etc.) Review collected by and hosted on G2.com.

What problems is CDR Call Reporting for Cisco solving and how is that benefiting you?

Day to day cdr records.

Reporting and call analyst Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

Explore More

Best Payroll Software
Writeup
Operating Revenue
Microsoft 365 Reviews
Order Fulfillment
Best Graphic Design Software
Out of Office Messages
Vaccine Tracking
Data Center Infrastructure Management (DCIM)
CDR Call Reportin...