Entering AP/AR is very simple and easy to learn. I also like that we are able to use one system company wide for all aspects of the business. Review collected by and hosted on G2.com.
It is not always easy to find the pages I need to open if you don't have the page code. Review collected by and hosted on G2.com.
I like the breadth of information available when working with billing and maintenance management. Review collected by and hosted on G2.com.
There are too many instances where information gets lost between desktops. Too often a unit gets attached to the wrong VIN number and cannot be corrected without high-level access. Review collected by and hosted on G2.com.
Very user friendly. Applications are pretty easy to understand and the tech support is always more than willing to help and actually walk you through your concerns rather than just fix it for you. Review collected by and hosted on G2.com.
We do find it hard to sometimes get ahold of our account advocate and often have to call the general support number rather than our specific account advocate who already has all of our information on hand. Review collected by and hosted on G2.com.
99% of use is via keyboard which offers less opportunity for need of use of mouse. Review collected by and hosted on G2.com.
No easy copy/paste via keyboard function. Cannot see more than a few lines of info when viewing vehicle history. Review collected by and hosted on G2.com.
It’s very user friendly it was super easy to learn and pick up how to use it Review collected by and hosted on G2.com.
Everything else, it’s glitchy it’ll freeze or shut down randomly. Randomly stop working Review collected by and hosted on G2.com.
CDK offers a solution that meets a lot of need at our dealership, from F&I, to payroll, to Inventory, to Accounting, to Service, to Parts and more! Review collected by and hosted on G2.com.
It can at times be difficult to get a hold of support and get issues resolved quickly. Review collected by and hosted on G2.com.
Once you have it down you kind of got it forever. Teaching it takes a little while but it in my experiences is just a matter of memorization of codes and process. The multiples sales and management roles I have had we have used this product and just like any other product we have our issues but they are never left unresolved. Review collected by and hosted on G2.com.
It is reliable however it looks like it is from 30 years ago. some updates to easier use and teaching would be nice to have. Review collected by and hosted on G2.com.
CDK Drive is very easy to use and so many different things can be done on it from payroll to inventory. Review collected by and hosted on G2.com.
I wish there were easier ways to get to certain parts of CDK Review collected by and hosted on G2.com.
Extremely simple design, users at all levels and positions in the business can use it, there are many ways to search for entries Review collected by and hosted on G2.com.
Basic accounting functions missing (i.e. reversing entries, etc.), journal entry function is finicky and errors out a lot, the smartgrid is difficult to use but marketed as an advantage of CDK (it's easier to just export your data into excel) Review collected by and hosted on G2.com.
All systems under one roof! Can do accounting, service, sales, and finance applications! Has reporting. Review collected by and hosted on G2.com.
Duplicate prompts, can be very slow at times. Review collected by and hosted on G2.com.
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Averages based on real user reviews.
1 month
