CDK Reviews & Product Details

The Cdk system is very user friendly. Review collected by and hosted on G2.com.

It has many glitches and often goes down. Review collected by and hosted on G2.com.

I think that the support system is definitely the best thing about this program. Review collected by and hosted on G2.com.

Always has software-related issues, which requires a Technician (whether virtually or physically). Sometimes it takes DAYS for support to get back in touch with you. Review collected by and hosted on G2.com.

I appreciate how easy it is to write a repair order Review collected by and hosted on G2.com.

I dislike how buggy it is, I seem to have 2 or more errors a day Review collected by and hosted on G2.com.

I really enjoy all of the aspects you can choose from on CDK. There are so many things that you can pick and choose from to make your dealership easier to work with. You can check a guest in, work on there paperwork and check them out all very easily. We have it set up where we can see all of our appointments and if someone doesn't show up or check in there appointment becomes bolded which then means our call center will call the guest and see if they have to reschedule there appointment for another day. Review collected by and hosted on G2.com.

There isn't much I dislike about CDK but one thing that I dislike about it is sometimes there are malfunctions and then it confuses everyone and sometimes it doesn't work. Another thing that I dislike about CDK is that when you want to exit you have to "leave" every tab and it would be just easier if you could just close out everything with just one click. Review collected by and hosted on G2.com.

CDK allows the entire staff to perform all day! Review collected by and hosted on G2.com.

Not much to say here, it supports all departments well. Review collected by and hosted on G2.com.

I like the ease of the program. It’s simply to use. Review collected by and hosted on G2.com.

I don’t have any dislikes with the program Review collected by and hosted on G2.com.

Ease of use, streamline interface, communication is fast Review collected by and hosted on G2.com.

Allowing Mechanics to add lines, able to add options Review collected by and hosted on G2.com.

Easy for multiple departments to share information on one client profile over time. Review collected by and hosted on G2.com.

Only one person can be working in on customer profile at a time. Review collected by and hosted on G2.com.

I like the point and click options and shortened tabs for vehicle history. Review collected by and hosted on G2.com.

The system sometimes freezes or slows down when I have a customer waiting. Review collected by and hosted on G2.com.

I love that CDK works well with the other programs and websites I use on a daily basis Review collected by and hosted on G2.com.

There isn’t anything to dislike support is built in Review collected by and hosted on G2.com.