CCH® SureTax® Platform Reviews & Product Details

CCH is a platform that I think was overall useful for process tax returns and such. The ability to switch between worksheets and forms was nice Review collected by and hosted on G2.com.

It would crash pretty often so make sure to save it Review collected by and hosted on G2.com.

I like that the suite of programs allows for everything from billable time to documents storage to workflow systems Review collected by and hosted on G2.com.

It is not an intuitive software. You have to train and practice to make sure you know how to use it Review collected by and hosted on G2.com.

I like how CCH is easy to navigate and how it holds all of the files necessary to complete a return. Review collected by and hosted on G2.com.

I dislike when the program does not sync properly, however it doesn't happen all the time. Review collected by and hosted on G2.com.

I can't really offer anything here. I'm not fond of the product. Review collected by and hosted on G2.com.

This product is not very user friendly and I don't feel as though I'm getting great coverage. Review collected by and hosted on G2.com.

I love all of the options that are available for tax research. I use their tools often. The newsletters are helpful in keeping me up to date on current tax issues. Review collected by and hosted on G2.com.

Nothing at all to dislike about the research tool. Review collected by and hosted on G2.com.

The CCH software, specifically their Axcess package is probably still the best integrated tax package in the industry. It's cloud hosted, and it is relatively fast. Review collected by and hosted on G2.com.

The downside, is it it not cheap, and it has a high learning curve. Sometimes it has been our experience that crashes will lose large amounts of work. Review collected by and hosted on G2.com.

I like the ease of using the fill for forms. It is easy once you have a form to fill in the information. Review collected by and hosted on G2.com.

Not all forms are updated quickly. Some older versions of forms are hard to locate or not available. Review collected by and hosted on G2.com.

Software applications are integrated to work well with one another. You can import/export depreciation schedules, autoflow tax documents and organize engagements for businesses and individuals. Review collected by and hosted on G2.com.

Automation of inputting tax documents comes with extensive review of proper application and typically involves more analysis. CCH can be less intuitive to use than competitors products but is ultimately easy to use once trained. Review collected by and hosted on G2.com.

It definitely is easy to use their website to e-file tax returns but that is where the ease ends. Review collected by and hosted on G2.com.

The vague descriptions when a return is rejected are just awful. In order to figure out what those mean and why your return was rejected you must call their customer support which falls short. They lead you to believe they will fix the issue and clear the diagnostic so your return will be re-released by them but do not trust that it will. This past tax season they forgot to do so after assuring me they would leaving us with a delayed filing. Very disappointing. Review collected by and hosted on G2.com.

The basic sales tax functionality was there and it seemed as if the company had a solid foundation to build a product from. Review collected by and hosted on G2.com.

It was not very clear what the actual product was. The demos and meetings had a lot of ambiguity in them and the team was not always capable of answering question on the spot. It felt as if the product was half baked. Ultimately, their sales team stopped contacting us, even though we had given them no indication that we were not going to proceed with their product. Review collected by and hosted on G2.com.