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Their back-end UI is very simple to use and it is very easy to get all the campaign data you need. I would check the campaign frequently, and never had a problem with data not refreshing or syncing. Similarly, you can link the donation campaign straight to a subpage of your website, making it easy to integrate into platforms you already use. It is also user friendly from the front end, and the team/personal pages were what we needed. Onboarding was also straight-forward and simple to set up with Jenna, albeit a little surface level. However, Jenna was super helpful and was always responsive. Overall there were no major problems and this is a great software with a really reasonable price. Review collected by and hosted on G2.com.
Our team wished there were more customization options with the team/individual pages, and we had some mild issues initially with image uploads and formatting everything. Review collected by and hosted on G2.com.
38 out of 39 Total Reviews for CauseVox
Overall Review Sentiment for CauseVox
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The platform is very user-friendly and allows you to customize various campaigns. It is easy to pull reports from the backend, too! The communication and customer service is very attentive. Review collected by and hosted on G2.com.
The price of Causevox doesn't seem to be very competitive with similar products on the line. If you discontinue your account you lose access to all your historical data which can be extremely frustrating. Review collected by and hosted on G2.com.
Our non-profit did due diligence when it came to selecting a fundraising platform, and we feel incredibly fortunate to have landed on CauseVox. They are easy to use, customizable, safe, and have outstanding customer service. In 11 months, we have had zero issues with usability or security. Our website has embedded numerous campaigns, which allows us to keep funds organized. CauseVox also provides the option for "monthly recurring donations", which only requires a single entry from donors, and allows our organization to budget future projects. Review collected by and hosted on G2.com.
We have not had any feature, safety, or interface issues since signing up with CauseVox. There are video tutorials for moments that we got stuck setting up campaigns, and we accessed customer support via email when we had further questions. Review collected by and hosted on G2.com.
CauseVox took half a day to set up. Our old system was so clunky and took so long to set up. CauseVox had all of the features we needed. The thing I liked the best was the step by step guide that allowed me to see what I still needed to do and ensured I didn't miss a crucial step. Review collected by and hosted on G2.com.
The site design was not as flexible and customizable as we would have liked. We need a more comprehensive reporting feature, particularly when it comes to batch reports with stripe and seeing who was in each batch. Review collected by and hosted on G2.com.
We were able to subscribe to Causevox for the period we needed it and didn't have to commit to an annual subscription. It was an affordable solution for us. And, our fundraisers had no trouble using it. The help/support from Causevox was also on point. Review collected by and hosted on G2.com.
There aren't as many customizations for the event website as some other platforms, but it still worked fine for us. Review collected by and hosted on G2.com.
We received excellent onboarding support and responsiveness from the Causevox team. The settings and dashboard are quick to learn and easy to use. Being able to select which features to use or omit is nice (e.g. Donations, Ticket sales, Team and personal pages.) Review collected by and hosted on G2.com.
I dislike fee structure for ticket sales Review collected by and hosted on G2.com.
CauseVox is user-friendly and is easy to navigate. Review collected by and hosted on G2.com.
My only complaint is that the report generated from donors is very overwhelming. However, once downloaded to Excel, it's easy to clean up. Review collected by and hosted on G2.com.
That everything on the site is so user friendly and that the fundraiser can go on as long as the organization would like. No deadlines!!! Review collected by and hosted on G2.com.
So far there is nothing that I dislike. I enjoy using CauseVox Review collected by and hosted on G2.com.
CauseVox is pretty intuitive and easy to use with a low barrier to entry - the free starting option is a great way for us to start using it without fearing a big commitment. And offering monthly donations is a big help! Review collected by and hosted on G2.com.
I don't entirely love the language around the "tipping" feature because I think it might mislead some donors to think they're "tipping" my organization. But, it's a big help to have a more advanced donation processing system, so it's ok for now. Review collected by and hosted on G2.com.
The customer support-very helpful and in-depth articles on website and ability to do zoom calls with upgraded plan. Review collected by and hosted on G2.com.
I feel like it could be a bit more mobile device friendly. Hard to make updates on fundraising pages from mobile. Review collected by and hosted on G2.com.
