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43 caterease Reviews
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Caterease has great offerings and capabilities! Caterease offers almost everything you can think of that would be helpful for events. You can attach photos, change fonts, insert custom text for contract verbiage, EVERYTHING! You can even export different reports about financials, attendee information, even food costs. These reports are all customizable. There are also audit trails you can generate to see exactly which employee made which updates and when to track down different details. Review collected by and hosted on G2.com.
Honestly, there are so many different options and integrations, we had trouble on my staff teaching everyone how to use the software. Many of our less-tech-savvy staff still struggles. Also, many of the integrations were an additional charge that my company wasn't able to utilize. If a company had an unlimited budget, Caterease would be the all-in-one place to manage event info. Review collected by and hosted on G2.com.
CE is pretty intuitive once you start using it. It is easy to search for different clients/dates etc. This is the industry standard for catering programs, so almost anywhere you work will have you using this (I am with my second company who utilizes CE). Very easy to customize menu items and to email and PDF in the program. Review collected by and hosted on G2.com.
I have been using CE for about 6 years, and almost DAILY, something goes wrong with the program between 2-4pm. It will either slow down, give you an error message or erase something you were typing. There was a recent update that fixed quite a few glitches with the program, but the random afternoon errors have persisted. Review collected by and hosted on G2.com.
The format/layout of BEO's and Function sheets are very easy to customize. The catering system allows me to write up event details for staff to easily follow to execute an event. For the most part it is user friendly, I thought myself the system by reading the user guide. Review collected by and hosted on G2.com.
There are a few quirks in the system (such as duplicate text) that I have to manually remove when typing in a new line item. Customer service has not been able to help with finding a setting to fix the problem. Review collected by and hosted on G2.com.
Caterease gives you the ability to generate Proposals, Kitchen Detail Sheets, and Invoices with ease, streamlining the process. One of Caterease's best features is it's ability to email proposals straight from the software. You and the client can work back and forth quickly and easily as you develop their vision and menu. Review collected by and hosted on G2.com.
The only notable glitch I found is that you must enter the venue under every subcategory for it to appear in the title section of the software. Also the fonts can switch up from time to time, creating some aggravation. Review collected by and hosted on G2.com.
The easiness of use is the best part of this software. I briefly used it during an events internship with Sodexo while in college and it remains one of my favorites software that I have used. It is clean, user-friendly, and everyone at the office loved it! Review collected by and hosted on G2.com.
The design of the event orders could be a little better, but that is a matter of how used to the pre-existing design you are. Review collected by and hosted on G2.com.
Other then being extremely reputable and well-known/ popular in regards to catering software. It is the most versatile and user friendly software I have ever used, even next to delphi. A lot of flexibility when creating, BEO's, contracts etc. and so clean and professional. Endless customization, easy to learn and understand and the opportunities are endless in how you can use it to benefit your business. Review collected by and hosted on G2.com.
Should you need training, it is not free - however it is so user friendly, training is rarely needed. Review collected by and hosted on G2.com.
