caterease Reviews & Product Details

The data it retrieves is excellent and we were able to run excellent reports. Review collected by and hosted on G2.com.

From. Proposal standpoint, it wasn't super intuitive to the user and client. Review collected by and hosted on G2.com.

I love the qualities that this software offers to registered users on its digital platform, highlighting that because of this it is one of the best system based on event and catering planning, with well-programmed tools, for a more scope and programming. Equitable, which allows to guarantee performance over time and in labor works, Caterease encourages rapid updates of contracts or prevailing files of a significant high degree, which are questioned in business environments, highlighting that they include economic or commercial environments. Review collected by and hosted on G2.com.

Offering a more in-depth training would not be a bad thing, since its functions maintain multiple styles of optimal performance, or rather, that there are many uses and ways of doing things within this platform, which is a problem for new ones Users, who do not acquire basic knowledge in relation to the use options that Caterease admits, needing constructive improvements in their servers, to offer a small learning curve for this kind of case. Review collected by and hosted on G2.com.

I like that there is an option to add every detail I could possibly need. I can book events that are tentative, prospective, and booked. I can create placeholders. There is no limit to the number of events booked. I can add a line for every detail about food, timeline, staffing, and more! Review collected by and hosted on G2.com.

The interface is outdated looking. It just feels like an older software. Very plain. It's also super slow to load. Review collected by and hosted on G2.com.

The most helpful thing about Caterease is that they have a bunch of tutorials and trouble shooting questions already answered on their website so you do not have to spend a lot of time on the phone with customer service. The upside of using Caterease is the versatility of the settings and the polished look it creates. Review collected by and hosted on G2.com.

The least helpful aspect of Caterease is that it allows laziness. We have some event planners that do not fill in the information boxes appropriately and Caterease allows the information to be saved. i.e.; puts TBD as the client’s address.. which causes issues down the line. The downside of using Caterease is the random bugs/twitches it sometimes gets. I’ve had issues logging in and staying logged in. I’ve also had issues with the internal tax and fee calculators. I one time did have to call customer service because my print settings changed and saved without me doing anything and I didn’t know how to reset them and there was no tutorial or trouble shooting question on the website. Review collected by and hosted on G2.com.

Caterease makes it easy for various team members to quickly review an event while having all details in one place. Review collected by and hosted on G2.com.

There are some features of Caterease that seem to be missing. Our team in particular finds issues with users overwriting changes and getting kicked out of an event that you had not closed out of. Review collected by and hosted on G2.com.

It really hits all of the detailed points I need. BEO, shift lines, labor hours, notes, etc. Budget vs. cost, variance. Etc. But really not a sleek interface. Review collected by and hosted on G2.com.

Not a sleek aesthetic. It's outdated looking and very slow. Review collected by and hosted on G2.com.

I liked that we could keep track of all of our clients and staff in the caterease program. It was really easy to look back and find past clients or search through past calendars to reference previous parties. It is also really easy to figure out how to do anything on the program through the help pages online. Review collected by and hosted on G2.com.

The only real issue I had with the program as trying to add staff into it and represent them as having multiple job positions. I found the program to be very specific for each staff member. Other than that, I never ran into any issues. Review collected by and hosted on G2.com.

I like that Caterease has so many compensates pertaining to menu management, inventory, billing, scheduling and floor plan development. Review collected by and hosted on G2.com.

I wish the Caterease would auto populate more of the information fields. Review collected by and hosted on G2.com.

Separate managers for accounts, events, prospects, and contacts. Holds a lot of information, which can be shared with colleagues. Review collected by and hosted on G2.com.

Too many options and customizations, requires hours of setup, have to setup own prints, requires a lot of training for every user, scrolling in sub-events is hard to learn, accidental scrolling leads to mistakes. Review collected by and hosted on G2.com.

The ability to streamline items. They keep adding integrations so we don't have to retype or re enter details. It's as easy as clicking a single button and all the data will copy over. Review collected by and hosted on G2.com.

The lag and lack of information coming from the help line, should you need to ask a question about new items. Review collected by and hosted on G2.com.