74 CareVoyant Reviews
Overall Review Sentiment for CareVoyant
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We were able to build our own forms and customize the system to our needs. While not perfect, it is usable. Review collected by and hosted on G2.com.
The support team can be very untimely, we have had to wait weeks and sometimes months to fix problems or implement new products. The system is clunky to use, especially for Doctors and nurses, it is not intuitive and doesn't give all information needed, for example there are no pediatric growth charts. The tools we do use for CareVoyant on a regular basis are being phased out and no longer supported. Review collected by and hosted on G2.com.
It has been super easy from day 1. Requesting a demo to signing up and then to getting our company set up on using CareVoyant has been a breeze. Every single employee that we have came in contact with has been very help in answering our questions or getting us in contact to who can help us. Review collected by and hosted on G2.com.
Honestly there is nothing that I dislike about CareVoyant. Review collected by and hosted on G2.com.
We have been using the software for scheduling since 2019. We have recently started implementing it for EVV and electronic documentation in the home setting. The software has been very customizable to meet our specific pediatric needs. The team quickly responds to support tickets and redesigns or adds features to meet our needs. Review collected by and hosted on G2.com.
Frequently, kinks must be worked out when changes or upgrades are completed, but I feel this may be the same with any software company. When brought to the team, they quickly take it to develop to find a workable solution. Review collected by and hosted on G2.com.
CareVoyant has a support staff that is always available to help. The program is very user friendly. Review collected by and hosted on G2.com.
The amount of log-in places before you actually get into the program is a little annoying. Review collected by and hosted on G2.com.
I like that they offer many reports and are fast at getting back to you if you need help. Review collected by and hosted on G2.com.
I wish they had a search bar also, I wish they had a user manual with a search bar. Review collected by and hosted on G2.com.
I have been using Carevoyant for 16 years. The reports are so much more detailed & more straightforward to understand than many other billing software. Review collected by and hosted on G2.com.
I wish they had a search bar, no other issues. Review collected by and hosted on G2.com.
I am using CV more now as I am a billing specialist. I like that there are many areas I can find the information that I need to complete my duties. Review collected by and hosted on G2.com.
I would love to be able to make the font bigger. I got a new laptop and the font is so small and it doesn't matter if I drag it over to 2nd screen, remains the smallest ever. I have it set to 175% and it is still small. Review collected by and hosted on G2.com.
CareVoyant is very flexible and meets our needs because we are not a traditional type of facility. We are able to use the functionality we need.
The CareVoyant team is very responsive to our needs. Support replies quickly and handles the issues until they are resolved. They take suggestions seriously and implement them whenever possible.
With their user conferences, we were able to meet and get to know the CareVoyant team. That helps when we have an issue because they know us and our operations. Review collected by and hosted on G2.com.
There isn't anything that stands out as a dislike. There are glitches now and then, just like any software, but those are fixed quickly. Review collected by and hosted on G2.com.
The software is very customizable to different business lines in the home care and private duty space. The company is also very responsive to feedback and enhancements. Review collected by and hosted on G2.com.
Set up can be complicated and if not done correctly can cause problems downstream. For home health field staff, it is not the most streamlined system in the market but is very good overall. We have a unique business line and this software was the best available with the capability to meet all of our needs. Review collected by and hosted on G2.com.
